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Review Highlights
Polite drivers, terrible, uncontactable office

AVOID!!! If you do actually get a taxi the drivers are polite and genuinely helpful people... read more

Reviewed February 2, 2019
TheRealHussar
via mobile
Rip off taxis!

We booked a taxi from the wiltshire hotel to lyneham, they turned up late then although the meter... read more

Reviewed January 13, 2019
Colin M
Read all 78 reviews
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Traveler Overview
  • Excellent26%
  • Very good12%
  • Average1%
  • Poor3%
  • Terrible58%
Oct 28, 2018
“Beware of their surcharges”
Jun 15, 2018
“What went wrong?”
About
Suggested duration: < 1 hour
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Contact
Swindon SN25 5AZ, England
+44 1793 701701
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Reviews (78)
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1 - 10 of 78 reviews
Reviewed February 2, 2019 via mobile

AVOID!!! If you do actually get a taxi the drivers are polite and genuinely helpful people. However. Do not assume that because you manage to book online/via the app that a taxi will turn up, and even if it does that it will be for...More

Date of experience: February 2019
Thank TheRealHussar
Reviewed January 13, 2019

We booked a taxi from the wiltshire hotel to lyneham, they turned up late then although the meter said £7, we were charged £13. They said it was an extra charge because they had travelled out of their fare zone, we had driven no more...More

Date of experience: January 2019
Thank Colin M
Reviewed January 12, 2019 via mobile

Arrived within 5 mins of booking, despite it being 3am on a Saturday morning. Car was clean and Driver 124 was polite and friendly. Thank you for holding on to my phone and handing it in to your office. Much appreciated, highly recommend the service...More

Date of experience: January 2019
Thank peterpP2646IL
Reviewed January 3, 2019 via mobile

We gave up waiting for our V Cars taxi after 2.5 hours, (they had told us 15-20 mins) and called another firm who got us a taxi within 20 mins. This was a weekday evening and not over the holiday so no real reason for...More

Date of experience: January 2019
Thank Niki B
Reviewed December 14, 2018 via mobile

Appreciate that it is the festive season however providing a service and a taxi was booked for 7pm. After several Phone calls finally turned up gone 7.30 with no apology. Glad I wasn't wanting to be some. Where important like an airport!!! Haven't used a...More

Date of experience: December 2018
Thank cbmb1996
Reviewed December 2, 2018

I booked a taxi from V cars, Bath to Swindon this week for 7 pm and it did not arrive. I phoned up and spoke to a lady who said it would be half hour late. 7.30 and it still did not arrive and after...More

Date of experience: November 2018
Thank PammyPeakDistrict
Reviewed November 24, 2018 via mobile

This company was late, over priced and embarrassing rude!!! Never ever book with them even if they are the last company possible. I would rather walk the distance of the earth than get in a taxi with them again. Was charged £40 and found out...More

Date of experience: November 2018
1  Thank Cruiser13160883314
Reviewed November 24, 2018 via mobile

our driver told us that it was a £20 charge from coming from swindon to cirenencester which we accepted as long as he took our mum back home on a second journey which we had agreed on the phone. Then he charged us £35 even...More

Date of experience: November 2018
Thank Ambassador526673
Reviewed November 12, 2018

Would NEVER use again! Booked a V cars cab last Saturday two hours in advance of needing it as I am currently in plaster and wanted to ensure I could get to my required location - it was only a short distance. Received a text...More

Date of experience: November 2018
Thank Jo M
Reviewed November 5, 2018 via mobile

So many bad experiences with V Cars in Bath. 1. They seem to use drivers who do not know the local area at all. This means they are totally reliant on a rather useless navigation system that demands post codes rather than names of places,...More

Date of experience: November 2018
Thank Katie R
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