Bounce Revolution

Bounce Revolution, Derby

Bounce Revolution
3.5
Game & Entertainment Centers
This location was reported permanently closed
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Suggested duration
1-2 hours
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3.5
91 reviews
Excellent
38
Very good
24
Average
7
Poor
5
Terrible
17

Sylvia B
1 contribution
Staff are useles
Dec 2018 • Family
The staff are doing a terrible and quite frankly dangerous job of supervising the trampolines. The start fights and races that take out young children. They are like over grown kids that have no common sense and takes and adult to tell them to call down. Not one person supervising the high drop as they are too busy gossiping in a corner. The next child to get injured should she that place for negligence!
Written December 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your comments, we will endeavour to investigate further
Written December 9, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Deano175
Castle Donington, UK12 contributions
Birthday trip for Daughter and friends
Dec 2018 • Family
What an absolute shambles.

Disorganised and chaos from the start. We arrived with very excited children wanting to get going as soon as possible, as children do, however we were treated by a massive queue on arrival.

This queue didn’t seem to be going anywhere fast and we were all wondering why. When we came to pay we found out why. All debit/ credit card payments were not working and it was cash only, and the girl taking payments had no change so for every customer she went upstairs, got change came back down and started all over again. For someone like me, who doesn’t carry cash this was a nightmare considering the nearest cash point was in the intu shopping centre/ Eagle centre market. We luckily obtained a groupon voucher to stop us all trekking to get cash, however once in we couldn’t even buy the kids a drink to cool down as again no card payments were being taken leaving tap water as the only option.

Not good enough!
Written December 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Apologies for the inconvenience of not having card facilities this weekend. We hope to have this rectified as soon as possible
Written December 9, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Samantha
2 contributions
Awful!!
Dec 2018 • Couples
not impressed, thought it was going to be more fun and offer more activities but stayed for a maximum of 5 minutes as it was so boring and rubbish. More suitable for kids
Written December 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amanda J
4 contributions
5 * birthday party for my little lady 😊
Nov 2018 • Family
9th November 2018.. 4.45-6.45pm
From start to finish my little girls 7th birthday party was simply fantastic. Sophie our party host was brilliant with the children and very well organised, we had no waiting around, the party room was decorated lovely also.. I find that all the staff at Bounce are really interactive with the children, all are friendly and very helpful. My daughter and her friends were happy and the party was enjoyed by everyone including the adults, thank you Bounce 😊
Written November 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richard H
9 contributions
U13 party at Derby Bounce revolution
Oct 2018 • Family
I had a few problems actually booking this party, nobody seemed to be around in the morning to answer the phone. We did book ok in the end. When we turned up on the night, I was a bit concerned that there was only one bloke there in charge. I couldnt be more wrong, the one bloke was Dean and he had another two helpers I cant remember the name of. However Dean was fantastic despite doing 3 or 4 jobs, other customers etc, he made us feel very welcome and went out of his way to make our sons party really enjoyable. In this day and age I would say its hard to come across people who geniunely care about how their customers enjoy their experience but Dean made sure we did. Right from the start he was communicative and explained he was busy but would be with us as soon as he could. He then went the extra mile, as they say, honestly I couldnt fault him, I was really impressed by his care and attention but more his geniune customer service. It was very refreshing. I would recommend the party experience to anyone, especially if Dean was on the job.
Written October 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JessicaRose877
Derby, UK9 contributions
6th Birthday Party
Oct 2018 • Family
We recently had our daughters 6th Birthday party here and was very impressed. Sharni was our party host and made all the children (16) feel very welcome. Our daughter had the best time, really made to feel special. Thank you bounce revolution.
Written October 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kristy L
Ashbourne, UK4 contributions
Best birthday party for our 6 year old.
Sep 2018 • Family
Booking this party was extremely easy and stress free, invites were included. On arrival Beth made everything run very smoothly, collecting children’s belongings and sorting out the briefing. We were shown to the party room and made to feel very welcome and looked after. The children had a fantastic time with lots to keep them occupied. We had one minor injury which was dealt with by Elliott extremely quickly with professionalism but also a lot of kindness. The food was quickly devoured and was great. All in all this was the best party experience we couldn’t have asked for, nothing was too much for the staff and my daughter loved every minute. I would highly recommend bounce revolution to anyone with young children.
Written September 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your amazing comments, I will ensure that they are passed onto the team who will be thrilled. We take pride in our parties and will look forward to seeing you in the centre again soon
Written September 30, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sarah P
Derbyshire, UK66 contributions
8th Birthday party
Sep 2018 • Family
I had my daughters 8th Birthday party here on Saturday 15th September. Our party host was Beth, she was absolutely fab and got everything and everyone sorted quickly. Didn't like the new tv film they show the children about safety, quite scary in my opinion as it talks about death a couple of times. It's a lovely place and the kids had great fun and wasn't to busy. The party room is nice and the food was lovely. Beth did really well especially when some of the children were a little naughty.
BUT ...... I have a couple of things that I was really upset and annoyed at! One of the staff only seemed to take interest in one child, high fiveing, fist pumping, jumping of the tower together, coming into the party room and doing the same giving her loads of attention and laughing and joking. My daughter was there the whole time and wasn't included in the slightest, it was like it wasn't her party or special day, she felt very left out and upset! ( I think he knew the parent ) I have been here before for other parties and the Birthday child had a thrown chair (which she was really looking forward too) to sit on but all she was sat on was a old plain kitchen chair at the end of the table and there has always been some balloons put out either on the Birthday child's chair or on the table but this time there wasn't anything and again this was something she was looking forward too! I feel that the Birthday experience was took away from her and I'm really upset about it. Don't get me wrong, it's not a bad place at all and the staff are lovely but I honestly feel guilty that my daughter was made to feel this way at her own party.
Written September 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jack
7 contributions
AWFUL!!!
Sep 2018 • Family
This is unsafe, smelly and not clean! ! Hardly any staff monitoring! There’s much better ones that aren’t far away- Avoid Bounce Revolution Derby at all cost!

No one was monitoring the Jumps- literally kids flying everywhere is say it’s extremely dangerous I’m never coming back in extremely disapointed considering the cost!
Written September 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Harjit K
13 contributions
Mixed review
Jul 2018 • Family
An hour bounce is more than enough for the kids. They had a good time and used the different sections available. Mixed reviews about staff as some were really helpful and others weren't very friendly. Able to see children from the cafe area which is handy if you want to go there for a drink
Written August 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review. We hope to see you again in the near future
Written August 28, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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