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Review Highlights
Meh

I was here for food with a large group. The menu was fine, 3-4 choices for each course although the... read more

Reviewed 2 weeks ago
Sharon L
,
Dublin, Ireland
Unimpressed

We visited this pub for a drink before our dinner reservation at the beginning of December, and all... read more

Reviewed today
CBates8
via mobile
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  • Excellent16%
  • Very good35%
  • Average14%
  • Poor11%
  • Terrible24%
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“dublin pub”(2 reviews)
“temple bar”(6 reviews)
“pub crawl”(2 reviews)
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The Adams Trinity Hotel 28 Dame Street, Dublin, Ireland
South City Centre
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Reviewed today via mobile

We visited this pub for a drink before our dinner reservation at the beginning of December, and all in all had a poor experience. We had two drinks each (A Bailey's and a Guinness both times), and on our first round the Bailey's was quite...More

Date of experience: December 2018
Thank CBates8
Reviewed 2 weeks ago

I was here for food with a large group. The menu was fine, 3-4 choices for each course although the way it was printed meant one of the desserts looked like it was part of another - Sticky Toffee Pudding and directly underneath was Salted...More

Date of experience: February 2019
Thank Sharon L
MercGroup, General Manager at The Mercantile, responded to this reviewResponded 1 week ago

Hi Sharon, We're sorry to hear that there was a mix up with the menu items on you recent visit. We understand that this must have been very frustrating for your group. As such, we will be taking your feedback on board so that we...More

Reviewed December 11, 2018 via mobile

We started our pub crawl here at the Mercantile. It was a great time! We enjoyed the live music, the locals jigging and singing and of course the Jameson’s and Guinness

Date of experience: October 2018
1  Thank LollysLook
MercGroup, General Manager at The Mercantile, responded to this reviewResponded December 17, 2018

Thanks for your lovely review. We're thrilled that you enjoyed you time with us. Hope to see you again soon! Best wishes, The Mercantile Team

Reviewed December 10, 2018 via mobile

We had arranged for a group of friends to meet in The Mercantile for a few drinks before going for dinner in Il Vicoletto. The Mercantile held a table for us in a quiet area where we could have a conversation. It was a perfect...More

Date of experience: December 2018
Thank marcella f
MercGroup, General Manager at The Mercantile, responded to this reviewResponded December 11, 2018

Hi Marcella, We're delighted you enjoyed your visit and really appreciate you taking the time to leave us such a lovely review. Looking forward to seeing you again! Best wishes, The Mercantile Team

Reviewed November 18, 2018 via mobile

DO NOT GO HERE We were walking around and chose to dine here for lunch. Needed to wait for tables to get cleaned off, no biggie. We were seated and waited another 10-15 min for a server to come over. He was disinterested and aloof....More

Date of experience: November 2018
Thank Wander42847844789
MercGroup, General Manager at The Mercantile, responded to this reviewResponded November 26, 2018

Hi Wander42847844789, I am very sorry to hear about your recent unsatisfactory experience. Our aim is to provide all of our customers with a positive and pleasant experience so I am disappointed that we failed to do that on this occasion. I am investigating this...More

Reviewed November 11, 2018 via mobile

Got the prawns as a starter - they came with burnt garlic toast and a tasteless garlic and chilli sauce. The service was friendly but they seemed understaffed so were waiting half an hour for food. My friend got the cod and chips and was...More

Date of experience: November 2018
Thank likeseatingout75
MercGroup, Public Relations Manager at The Mercantile, responded to this reviewResponded November 15, 2018

Hi likeseatingout75, Thank you for taking the time to review us. I am sorry that you had a negative experience with us, this is definitely not the standard we aspire to. I will be flagging your feedback with the relevant management so we can ensure...More

Reviewed November 6, 2018 via mobile

I was there few days ago with my 2 friends ,we wanted to have something to eat before having a drink. I ask for the sea food chowder , nothing to do with what I had before in every restaurant I've been before , in...More

Date of experience: November 2018
Thank encontrandoelmundo
MercGroup, General Manager at The Mercantile, responded to this reviewResponded November 26, 2018

Hi preciosa13, Thank you for taking the time to give us your feedback. I'm very sorry that you had a negative experience with us on your recent visit. As we strive to ensure all of our customers have a positive experience, we take all negative...More

Reviewed October 8, 2018 via mobile

Saturday 6th October: we had the most fabulous night in The Mercantile Bar on Saturday night!!!! Manager was fantastic arranging a reserved area for us, we were Celebrating a School Reunion, the staff were amazing so friendly and welcomed us with a champagne reception, the...More

Date of experience: October 2018
Thank Busy Bee M
Reviewed August 27, 2018 via mobile

Lovely helpful staff but the noise from the street is constant. Really hard to sleep because there are party animals and cars and sirens. You can't close the windows because there is no aircon and the windows don't stop the noise. However earplugs are provided!...More

Date of experience: August 2018
Thank supqueenslake
Reviewed August 8, 2018

First the location is prime and the staff were great. But the room was awful and the noise from the pubs on the street was awful. The room was incredibly hot as there is no AC in this building. The window would only open about...More

Date of experience: August 2018
Thank Susan U
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