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Butlers Chocolate Experience

Closed Now: 9:00 AM - 5:30 PM
Open today: 9:00 AM - 5:30 PM
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Review Highlights
Fun for children

The museum was a waste of time. I think they should do smaller groups so the museum could be... read more

Reviewed 3 weeks ago
Kierin J
via mobile
Excellent Trip!

If you have young children and they like Chocolate, you can’t go wrong here. You arrive and they... read more

Reviewed August 13, 2018
Emmatrip76
,
Dublin, Ireland
via mobile
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  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
About
Visit the Butlers Chocolate Experience - the ultimate chocolate discovery tour in Ireland. Based in the home of Ireland's favourite chocolates, a visit here is a must for chocolate lovers of all ages. Butlers Chocolate Movie: Travel through time in...more
Closed Now
Hours Today: 9:00 AM - 5:30 PM
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Suggested duration: 2-3 hours
Contact
Clonshaugh Business Park | Clonshaugh, Dublin DUBLIN 17, Ireland
Website
+353 1 671 0599
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Reviews (665)
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All reviewschocolate factorychocolate elephantfactory floorfactory tourvisited butlersgreat funwhite coatschocolate santachristmas experienceall ageschildren and adultsfree samplesyear oldsschool tripproduction processgreat family daygreat afternoon
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1 - 10 of 641 reviews
Reviewed 3 weeks ago via mobile

The museum was a waste of time. I think they should do smaller groups so the museum could be skipped all together, it was more for children. They didn’t hand out very many samples on the tour which was also surprising. The decoration and the...More

Thank Kierin J
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to leave a review, we really appreciate your feedback and recommendation.

Reviewed 4 weeks ago

This was our third visit to the Butlers Chocolate Factory. My wife and I went a few years ago with our 1 year old, then we went again last year with our 4 year old and twin 2 year olds and were now returning a...More

1  Thank eiresteve
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded 4 weeks ago

Thank you very much for your review. I am very disappointed that you did not fully enjoy your time at Butlers Chocolate Experience. If you would like to discuss this further, please email us at experience@butlers.ie with your details so that we can contact you...More

Reviewed August 13, 2018 via mobile

If you have young children and they like Chocolate, you can’t go wrong here. You arrive and they dress you in lab coats and nets, and into watch a movie about the how chocolate was found, then into a museum part, this was a little...More

Thank Emmatrip76
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded 4 weeks ago

Hi Emma, Thank you for your lovely review and kind words about your experience. We are delighted that you all enjoyed your visit to the home of Butlers Chocolates. We hope to welcome you again soon.

Reviewed August 11, 2018 via mobile

My 10 and 12 year old boys would give the place 5 stars for all the chocolate samples, and enjoying the experience learning about how they made it, for them it’s a must do. We went on a Friday afternoon and all the workers were...More

Thank Jsand8217
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded 4 weeks ago

Hi Thank you for your lovely review of your visit to the Butlers Chocolate Experience, it was a pleasure to welcome you and your family and glad your children enjoyed it, we will certainly take on board your feedback about the museum and equipment. Warm...More

Reviewed August 7, 2018

My sister and I thoroughly enjoyed every little delicious drop of this experience! Not only did we learn the origin of chocolate and the history of Butler's, we got to see the chocolatiers in action! Decorating our very own chocolate elephant was just the "sugar"...More

Thank amysheridan2018
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded 4 weeks ago

Hi Amy, Thank you for your lovely review and kind words about your experience. We are delighted that you all enjoyed your visit to the home of Butlers Chocolates. We hope to welcome you again soon.

Reviewed August 5, 2018

We are from Canada and the last time we were in Dublin, we could not get reservations for this as all tours were full. This time, we were very excited to be able to make reservations. We loved being able to watch how the chocolates...More

Thank sharon g
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded 4 weeks ago

Hi Sharon, Thank you for your lovely review and kind words about your experience. We are delighted that you all enjoyed your visit to the home of Butlers Chocolates. We hope to welcome you again soon.

Reviewed July 23, 2018 via mobile

Excellent staff, very understanding of teenagers, they were so very helpful giving recommendations and advice.

Thank morphperry
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded July 30, 2018

Thank you for your lovely review and kind words about your experience. We are delighted that you all enjoyed your visit to the Butlers Chocolates. We hope to welcome you again soon at the home of Butlers Chocolates.

Reviewed July 22, 2018

Great Family Day out. You get to taste a verity of different butlers chocolate's. You also get a tour of the factory and how the chocolate's are produced and taste tested and wrapped. we all got to decorate our own chocolate elephant.

Thank _jamestrindlelynch
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded July 30, 2018

Hi James, Many thanks for your review. We are thrilled that you and your children enjoyed your visit to the home of Butlers Chocolates. We hope to welcome you again soon. Warm regards from the team at the Butlers Chocolate Experience.

Reviewed July 12, 2018 via mobile

Visited today for the first time after months of wanting to go here. We were welcomed by friendly staff. Couldn't fault anything about the tour. The tour guides were excellent and had a great knowledge of Butler's and were able to answer any questions. The...More

Thank Ciara G
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded July 30, 2018

Hi Ciara, Thank you for your lovely review and kind words about your experience. We are delighted that you all enjoyed your visit to the home of Butlers Chocolates. We hope to welcome you again soon.

Reviewed July 6, 2018

Fantastic time had by myself & children, they were amazed to see the production line and loved the museum to learn more about chocolate. Andrew & Laura showed us around today and they were very friendly, knew their stuff and great with kids, The best...More

2  Thank Ellie P
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded July 30, 2018

Hi Ellie, Many thanks for your lovely review. We are absolutely delighted that you enjoyed your visit to the home of Butlers Chocolates. Our tour guides work very hard to make the tour engaging for every participant. We hope to welcome you again soon at...More

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Questions & Answers
Ask a question
trenamaj
March 17, 2018|
AnswerShow all 3 answers
Response from Catherine J | Reviewed this property |
You could give them a call & ask but in my opinion it would be awkward with a buggy. There are stairs to access the first part of the tour,didn't see a lift but there may have been one.
1
Vote
wendypitt2018
January 18, 2018|
Answer
Response from ButlersChocolates | Property representative |
Hi Wendy, a party usually lasts about an hour and a half.
0
Votes
Cláudia C
December 10, 2016|
AnswerShow all 6 answers
Response from phila372 | Reviewed this property |
The Butlers Chocolate Experience is located in Clonshaugh Business Park, just 6 Km from Dublin city centre and close to the M50/M1 junction. It is easy to get to Butlers Chocolates using Dublin Bus 27B’s service (see... More
2
Votes