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Address: Palace Tower Palace Grounds Road, Hamilton ML3 6AD, Scotland
Phone Number: 08712 240 240
Website

TripAdvisor Reviewer Highlights

Read all 139 reviews
Visitor rating
  • 31
    Excellent
  • 46
    Very good
  • 40
    Average
  • 13
    Poor
  • 9
    Terrible
It's a cinema.

Not much to say really, the place is clean & the staff are friendly. Comfy seats and VIP seats available. Yes, popcorn & juice etc isn't cheep, but it's a buisness - they need to... read more

4 of 5 starsReviewed 3 weeks ago
JonasZZ
via mobile
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139 Reviews from our TripAdvisor Community

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Showing 139: English reviews
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have been using this cinema for 3 years. Too few staff. Not enough seats outside the rooms to sit on. They should have something to keep the doors open til the movie starts, as i spill either my drink or popcorn trying to pen and hold open these heavy doors they do this in showcase cinemas. Staff are mostly... More 

Helpful?
Thank lorr1e1
Level Contributor
42 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Not much to say really, the place is clean & the staff are friendly. Comfy seats and VIP seats available. Yes, popcorn & juice etc isn't cheep, but it's a buisness - they need to make money. Compared to other cinemas they're actually pretty good.

Helpful?
Thank JonasZZ
Level Contributor
5 reviews
3 attraction reviews
1 of 5 stars Reviewed 4 weeks ago

Well I am a regular visitor to Vue Hamilton..However it has become a standing in Joke in Hamilton that If you go to the Vue to watch a movie then wrap up warm.The cinema is always cold and has went decidedly downhill over the last few years. The seats are torn and have holes in them and to cut staffing... More 

Helpful?
Thank Gerry M
wishaw, lanarishire
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

This had to be viewed on the large screen. To enjoy the benefits of the movie and and the Vue was the place to see it

Helpful?
Thank Elizabeth A
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 18, 2016

I visit this cinema regularly as it is my local and the standards have reduced visibly over the past two years. In particular the low level of staffing which means queues are always really long and frequently make you miss the start of the show. Time is wasted now as they have removed the condiments for hot dogs and the... More 

Helpful?
Thank Anne Marie M
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 13, 2016

staff are very friendly and is a great comfy cinema would highly recommended this. IT very nice to sit in unlike some cinemas the air con is not to cold. which I feel is a big thing

Helpful?
Thank stephanie2424
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

Visit here on a regular basis with our 2 kids aged 4 & 6 Cant complain Comfortable seating, always very clean & tidy, toilets etc always clean Sometimes we get the VIP seats aswell which are also very roomy & comfy Always a good day out

Helpful?
Thank CarlaxStewart
Hamilton, United Kingdom
1 review
1 of 5 stars Reviewed August 7, 2016 via mobile

I go here quite with my friends, we enjoy the cinema but mostly every time we come here, theres a problem, for example, paying for the 3D glasses NOW is just utter bull, and its stupid that young children have to pay for it, because what if they don't have enough money, and your ruining there day its just disgraceful,... More 

Helpful?
Thank jasminecopland
scotand
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 5, 2016 via mobile

The queues can be the main issue here. Often moving very slowly with not enough staff at peak times. The cinemas themselves are fine although can be a bit cold. My main issue with this articular cinema is that seats are now reserved (which I think is great ) but no one enforces this. I have been in several times... More 

Helpful?
Thank Cclare86
Hamilton, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 26, 2016

Staff very friendly and accommodating had to wait to get served as only one staff member behind the counter the VIP seating is better than the ordinary seats but you pay extra and have to book sometimes together them and have to pay a booking fee

Helpful?
Thank couldyagoa

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