We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Palace Tower Palace Grounds Road, Hamilton ML3 6AD, Scotland
Phone Number: 08712 240 240
Website

TripAdvisor Reviewer Highlights

Read all 136 reviews
Visitor rating
  • 31
    Excellent
  • 45
    Very good
  • 40
    Average
  • 12
    Poor
  • 8
    Terrible
Understaffed and penny pinching

I visit this cinema regularly as it is my local and the standards have reduced visibly over the past two years. In particular the low level of staffing which means queues are... read more

3 of 5 starsReviewed 6 days ago
Anne Marie M
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 136: English reviews
wishaw, lanarishire
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This had to be viewed on the large screen. To enjoy the benefits of the movie and and the Vue was the place to see it

Helpful?
Thank Elizabeth A
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I visit this cinema regularly as it is my local and the standards have reduced visibly over the past two years. In particular the low level of staffing which means queues are always really long and frequently make you miss the start of the show. Time is wasted now as they have removed the condiments for hot dogs and the... More 

Helpful?
Thank Anne Marie M
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

staff are very friendly and is a great comfy cinema would highly recommended this. IT very nice to sit in unlike some cinemas the air con is not to cold. which I feel is a big thing

Helpful?
Thank stephanie2424
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Visit here on a regular basis with our 2 kids aged 4 & 6 Cant complain Comfortable seating, always very clean & tidy, toilets etc always clean Sometimes we get the VIP seats aswell which are also very roomy & comfy Always a good day out

Helpful?
Thank CarlaxStewart
Hamilton, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I go here quite with my friends, we enjoy the cinema but mostly every time we come here, theres a problem, for example, paying for the 3D glasses NOW is just utter bull, and its stupid that young children have to pay for it, because what if they don't have enough money, and your ruining there day its just disgraceful,... More 

Helpful?
Thank jasminecopland
scotand
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The queues can be the main issue here. Often moving very slowly with not enough staff at peak times. The cinemas themselves are fine although can be a bit cold. My main issue with this articular cinema is that seats are now reserved (which I think is great ) but no one enforces this. I have been in several times... More 

Helpful?
Thank Cclare86
Hamilton, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff very friendly and accommodating had to wait to get served as only one staff member behind the counter the VIP seating is better than the ordinary seats but you pay extra and have to book sometimes together them and have to pay a booking fee

Helpful?
Thank couldyagoa
Bellshill
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Always like going to cinema but with vue order online pick tickets up at machine then upstairs to get some munchies very easy and relaxed and if you're early there is shops were you can explore

Helpful?
Thank martin160376
Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Cinema complex has varied , up-to- date showings. The seats are comfortable and viewing area good . Bonus for parents you can buy wine / beer to take the edge off the kiddies films ( non drivers of course) . The staff were quick to react to unacceptable behaviour and we were offered a refund on one occasion .... More 

Helpful?
Thank samsmee
Scotland
Level Contributor
40 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 17, 2016

The Good: The seats are wide and comfortable with a lot of space between you and the seat in front and they still have back support in them. They are steeply tiered so no heads in front to block the view. Seats allocated when you buy the ticket. Always found it clean. Staff walk in and around the auditorium during... More 

Helpful?
Thank Kirsty-kid

Travelers who viewed Vue Cinema also viewed

Hamilton, South Lanarkshire
Motherwell, North Lanarkshire
 
Hamilton, South Lanarkshire
Hamilton, South Lanarkshire
 

Been to Vue Cinema? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Vue Cinema staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?