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Clyde Coast Tourism

Greenock, United Kingdom
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About Clyde Coast Tourism
We are a Scottish tour guide company who can deal with tours from 2 to 20 people at one time. We provide walking tours, day city trips, historical and genealogical tours, cruise ship excursions and multi day packages. We would love you to come on a tour of Scotland with us and if you have any questions please do not hesitate to ask.
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Clyde Coast Tourism
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Tal L wrote a review Nov 2021
3 contributions
We ordered a private tour. They never showed up! No response in email or by phone! Completely unprofessional and very disappointing. Stay away.
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Date of experience: November 2021
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Marianne C wrote a review May 2021
Burnham, United Kingdom912 contributions344 helpful votes
Go to Lunderson Bay for a fabulous beach picnic with stunning scenery. Buckets and spades, canoes, small bbq fires, benches, plenty of skimming stones, coastal path walks.
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Date of experience: May 2021
1 Helpful vote
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Gradall wrote a review Dec 2019
Angus, Canada1 contribution
Our group of 16 were left waiting for a tour operator that didn't show up. That was over 3 months ago and still NO REFUND. This company should be charged with FRAUD!! They take your money and you never hear from them again.
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Date of experience: September 2019
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happytravelers87 wrote a review Oct 2019
long island, new york40 contributions96 helpful votes
We took the tour to the military tattoo which stops at the Stirling Castle and Loch Lomond on the way from the Greenock cruise port. We are very seasoned travelers and have taken countless group tours all around Europe and The UK. Our tour guides were very nice. However, the tour from beginning to end was extremely unorganized and certainly did not depict a 4.5 rated star tour company by TripAdvisor. We started the tour by stopping at a filthy rest stop. The bathrooms were absolutely vile. We have traveled all over the world and have never been brought to such a filthy restroom. Our next stop was to some bar which was filled with dead stuffed animals which did not have food. We were told that we would be eating at a restaurant at Stirling castle. We arrived late because the road was temporarily closed due to a Bicycle race. While this is not the tour guide’s fault, as a professional tour guide it is part of their responsibility to check for traffic and road closure information, especially when offering tour guides to cruise passengers who have limited time and must be back to the ship by a certain time. When we finally arrived at Stirling castle we found out that we had to pay 32 pounds to be able to have access to the restaurant. I asked the tour guide where we can get lunch and we were told that time wasn’t planned to get lunch in the town only in the castle. We ended up buying a candy bar for lunch as our only option was the gift shop. We also found out from other passengers that went into the castle that they didn’t have time to eat as their tour took the entire time allotted to us. When we got back to the buses we found out that our bus deserted us and the tour guides had to scramble to organize alternative travel arrangements as their was not enough room on the bus for everyone. When we arrived at Edinburgh many of us were asking about eating a meal before the tattoo. Considering this was a 16 hour tour we were shocked that time for a meal was not built into this tour. We barely had time to quickly eat a sandwich before having to wait on the queue for the tattoo. We were told we would meet back at this specific location but we did not meet there. We were lucky to find the group at the end of the Tattoo. It was extremely difficult and stressful trying to follow the tour guides to our bus as we couldn’t see them in the huge crowd and they did not carry anything to help make them more visual as all other tours we have taken utilize for their guests. In addition, the bus was not where we were told it would be which just added to the stress and confusion. In addition, we did not receive any bottled water or snacks, which was advertised and promised to us as part of our tour cost. To be fair, I reached out to the owner of this company but she just made excuse after excuse and refused to take ownership of the extremely stressful and unorganized day that we were forced to deal with. This alone speaks volumes as to the professionalism and integrity of this tour company . Needless to say, we are very disappointed with the quality of this tour. We would have had less stress finding our way from the ship on our own as we certainly did not get what we paid for. I would highly recommend you look elsewhere for your travel needs while in Greenock/Glasgow.
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Date of experience: August 2019
3 Helpful votes
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Texasag wrote a review Sep 2019
Texas1 contribution
We booked a tour with Clyde Coast Tours for a tour which included the Military Tattoo. We had to cancel our cruise and have emailed and tried to contact them for a refund for our tour. The terms states "10% charge for cancellation more than 45 days before tour departure". We cancelled in May and the cruise was in August. Not only have we not received our refund, we do not get any response from repeated contacts through phone, emails and messages on their website --only an automated reply. After many attempts to get results, I decided to leave this review. We will not use this company in the future and advise others to find other companies to use.
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Date of experience: August 2019
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