Fort William VisitScotland iCentre

Fort William VisitScotland iCentre

Fort William VisitScotland iCentre
4
10:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 4:00 PM
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Top ways to experience Fort William VisitScotland iCentre and nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
216 reviews
Excellent
103
Very good
85
Average
12
Poor
8
Terrible
8

Mike O
Roanoke, VA1,308 contributions
We found the staff person here we spoke with to be quite helpful Our interest was in getting from town to the Ben Nevis Visitor Center so we could start the mountain climb. We learned of the local bus (number 42). Unfortunately, the first bus run in the morning was at 9:30am; much too late for the early start we wanted. So, we walked the two miles each way.
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Snowdon B
21 contributions
Family
Very nice staff. Helpful. Lots of smart gifts to buy. Also there was a piper outside in the square who was very good. And the bakers opposite the square sold really tasty pasties. Alot of souvenir shops to chose from!
Written August 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

TWal1
Canberra, Australia2,240 contributions
Couples
We spent the morning in Fort William before heading on the Jacobite Express. We got some good ideas from the staff, including walking along the start of the Great Glen Way. Located in the centre of town, the centre offers the usual array of free products including maps, and some merchandise.
Written August 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jens S
8 contributions
Couples
seems to be a shop, not an Information centre. Staffs couldn't give informations, expensive. no maps for free to get Information about hiking/walkinig tours
Written May 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PolScot
Lancashire, UK110 contributions
Couples
I was given erroneous info about bus services to Glen Nevis. Was wrong-footed until I went the bus station to pick up a timetable. Isn't this sort of thing very basic?
The person I dealt with wasn't very friendly or helpful and didn't know an awful lot - about public transport anyway.
Written May 20, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Norma A
Blackburn, UK101 contributions
Couples
The visitor centre is centrally located on the main street in Fort William and the staff are friendly and ready to help out. You can get accommodation, tickets for boats, coach/bus trips with timetables available as well as information on a wide range of activities. Books, Maps and some nice gifts reasonably priced. Bonus is free wifi and its open every day.
Written October 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Norm93 Thank you very much for your kind feedback on our friendly staff and VisitScotland Information Centre in Fort William. I'm delighted you enjoyed your visit and hope you were able to find some holiday souvenirs amongst our range of gifts. We look forward to welcoming you back to the Highlands again very soon. Kind regards Alison
Written November 14, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Deanna J
Huntsville, Canada51 contributions
I made several phone calls ahead of time to obtain information about bus and train schedules. I asked for these to be mailed to me......they did not help.
When I visited in person, it was a toss up to see who HAD to look after me. Not friendly and barely helpful.
Written August 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sky00123
Chester, UK160 contributions
Family
When attended, staff seemed distracted, no offers of assistance, despite 3 staff and empty except me and family. Had to ask what services they provided. Not given any advice on area or given any info on events etc. seemed like we were an inconvenience actually going in. Thanks for nothing.
Written July 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lasvegas-marmalade
Perth Scotland353 contributions
Great place for information and to pick up maps etc. Also have a nice array of gifts. Staff very helpful.
Written October 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for taking the time to mention the staff in your review - we're proud of the information, maps and gifts we have but nothing beats the personal touch so hope the team were able to help you make the most of your time in Fort William and Lochaber. Kind regards, Ranald Gilbert, Area Manager
Written November 14, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jonathan C
Burgess Hill, UK57 contributions
Couples
We visited this information point and found the staff cheerful, friendly and informative. Whilst waiting to have my question answered, I could see that they were dealing in a most professional manner, an asset to the tourist industry and Scotland.
Written July 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
It's a pleasure to hear that not only did the team give you a great customer service, but that you also recognised the service they're giving to the local area and wider tourist industry. Whilst helping people have a fantastic holiday is a pretty good job in itself, I know all of our staff take a real pride in working for both their local community and indeed Scotland as a whole. Therefore i'm very grateful to you both for picking up on this aspect as well as your own experience, as well as taking the time to share your experience with your fellow travellers. Kind regards, Ranald Gilbert, Area Manager
Written July 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Fort William VisitScotland iCentre - All You Need to Know BEFORE You Go

Frequently Asked Questions about Fort William VisitScotland iCentre

Fort William VisitScotland iCentre is open:
  • Sun - Sun 10:00 AM - 4:00 PM
  • Mon - Tue 9:00 AM - 5:00 PM
  • Wed - Wed 10:00 AM - 5:00 PM
  • Thu - Sat 9:00 AM - 5:00 PM
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