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Address: | Lochy Bridge, Fort William PH33 6TJ, Scotland
Phone Number:
+44 1397 700200
9:00 am - 5:00 pm
Closed now
See all hours
Mon - Fri 9:00 am - 5:00 pm
Sat 10:00 am - 4:00 pm

TripAdvisor Reviewer Highlights

Read all 389 reviews
Visitor rating
  • 131
  • 64
    Very good
  • 52
  • 41
  • 56
OK for a start

We had visited distilleries before. The tour was delivering the information but lacked a personal touch and passion.

3 of 5 bubblesReviewed November 28, 2016
Frankfurt, Germany
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389 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Moray, United Kingdom
Level Contributor
19 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

We were staying in fort William, and we have a real passion for distilleries and we'd not visited this one before, but we shan't be returning unless there's real change. We walked in, we didn't get a smile or welcome from any of the staff. The shop is very basic, no typical souvenir things. I went to the toilet, the... More 

Thank blueygirl
1 review
5 of 5 bubbles Reviewed 3 weeks ago

We had our annual Christmas lunch at the distillery cafe this year cooked for us by Richard the chef the meal was delicious and staff welcoming and efficient we will be back well done from .

Thank Edward L
Level Contributor
74 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Our whole department went to the Ben Nevis distillary for our christmas lunch. We had booked in advance and the chef Richard made up an amazing menu for us. The tables were all set with christmas crackers and decorations and name places. The food was just amazing....everyone was so satisfied with their meals. I had piping hot parsnip soup, then... More 

Thank montysmum
1 review
5 of 5 bubbles Reviewed 3 weeks ago

Today, Richard and staff served us an amazing Christmas lunch for 20 people. The food was absolutely delicious, lots of unusual flavour twists and ingredients. We devoured every morsel. The service was fantastic, all delivered promptly and piping hot. Atmosphere was very conducive to a lovely, relaxing and tasty celebration lunch. Price was also very reasonable. Would thoroughly recommend this... More 

Thank karen b
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed December 9, 2016

We decided to visit the distillery on a rainy day in June as our plans to go walking were scuppered by the weather. We've probably been on a dozen distillery tours in the last few years so were pleased to add another one to the list, but compared to the other tours the Glen Nevis tour was certainly the poorest.... More 

1 Thank Mark A
Frankfurt, Germany
Level Contributor
288 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed November 28, 2016

We had visited distilleries before. The tour was delivering the information but lacked a personal touch and passion.

Thank neumanth
Cardiff, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 22, 2016 via mobile

Very enjoyable...worth a visit..deals with the all aspects of the manufacturer of the whisky.....video was very good and both guides were excellent

Thank pittyjan
Islay, United Kingdom
Level Contributor
20 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 16, 2016

In many ways different from other distillery experiences but well worth the visit. Hector McDram was an entertaining introduction and the distillery itself provided another perspective of whisky distilling in Scotland. Loved seeing the stills from below! Guide gave a great tour, tailored to our background, followed by an excellent tasting! Unfortunately didn't have time to sample the cafe.

Thank CMCbroomhill
Bowmore, United Kingdom
Level Contributor
28 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 16, 2016

Having driven past this distillery loads of times, we finally made a point of doing a tour here. There are a lot of very mixed reviews here about the distillery, but I think that each tour is something that you should experience without prejudice and on it's own merits. We started the tour with the inimitable Hector McDram, telling us... More 

1 Thank Ayrdiver
Newmarket, United Kingdom
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 8, 2016

Friendly and welcoming. We missed the tour times unfortunately but visited the shop. A staff member was really helpful, taking us through some of the whiskeys. Found a surprisingly lovely blended whiskey.

Thank Audrey F

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?