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Address: 30 Culduthel Road, Inverness IV2 4AP, Scotland
Phone Number: +44 1463 717181

TripAdvisor Reviewer Highlights

Read all 9 reviews
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Big tours and small Groups!

I booked two separate tours with Puffin in early October 2008 and enjoyed both. I was looking for a tour company (I didn't want to drive myself) that offered a small group... read more

4 of 5 bubblesReviewed December 15, 2008

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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Brisbane australia
Level Contributor
23 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 4, 2013 via mobile

I recently did the day tour of Orkney with Sinclair Dunnett. What a fabulous day. What a fabulous Island. The tour was fully comprehensive and Sinclair is an extremely knowledgeable guide. We had a really good day with lots of photo opportunities and tours. Had lots of fun as well. I would highly recommend this tour to everybody.

Thank solotraveller92012
Sydney, Australia
Level Contributor
18 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 22, 2012

After reading other reviews, I was surprised to hear of the negative experiences had by others as I had had such a fantastic one. Perhaps I was just lucky, but my dealings with Puffin Express were all straight forward and well mannered. Not sure if it made a difference, but I arranged for me and the other 3 adults travelling... More 

Thank J L
Perth, Australia
1 review
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed May 14, 2011

Like some of the other reviewers, I am also surprised that this company is still in business! We had a very bad experience last year with Puffin Express (or Nor'west Tours as they are also, or were previously, known). We went on a short trip in the north of Scotland with this company and, although we loved the sights, we... More 

16 Thank WillM45
Level Contributor
49 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed October 26, 2010

I see Puffin has changed it's name. This good to know as I would never, ever subject myself to another experience like the one we had a couple of years ago with them. Yes our driver was the aforementioned Sinclair. He came across as one who knows everything about everything. If you don't believe him, just ask him! We really... More 

15 Thank RIJC
Houston, Texas
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 22, 2010

I'm a bit leery of bus tours. Most seem mechanical, impersonal and if you do have a driver who narrates, it's usually from a memorized script. Not so with Nor'West. My father and I took the Isle of Skye day tour earlier this month, and not only was Sinclair extremely knowledgeable of the surrounding area, he went out of his... More 

Thank J C
Level Contributor
42 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed September 1, 2009

I've recently been on two of Nor'west tours and enjoyed both of them. One was to the Castle of Mey which was small and interesting. The other was to the Applecross Peninsular. The wather was perfect to see the scenery. The lunch stop at the Potting Shed was very good. Fresh cooked food with a view of the garden. There... More 

1 Thank travelbug90
1 review
5 of 5 bubbles Reviewed July 16, 2009

Puffin Express (now called Nor-West Tours) run small, friendly tours in a minibus, from Inverness to the far reaches of Scotland. Sinclair Dunnett, who has been our guide on both of the trips I've been on, is a wonderfully friendly, funny and knowledgeable guide who helps everyone feel welcome, and shares his insider knowledge and love for the beautiful landscapes... More 

Thank ad759
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 15, 2008

I booked two separate tours with Puffin in early October 2008 and enjoyed both. I was looking for a tour company (I didn't want to drive myself) that offered a small group setting and allowed me to relax and enoy the journey as well as the sites! This I found in Puffin. My tours were a day trip to the... More 

2 Thank Keywest3ja
Norwalk CT
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed September 22, 2008

Although these tours fill a gap in the market, allowing those who do not wish to self-drive to see areas of the Highlands of Scotland they would otherwise miss, I pray you enjoy your experience because the aftercare skills of the company are somewhat lacking. Having arrived at the pick-up point early we were stunned to come out of the... More 

10 Thank JockyB

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?