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Grosvenor Casino Princes Glasgow

528 Sauchiehall Street, Glasgow G2 3LW, Scotland
+44 141 332 8171
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Review Highlights
Arrogant manger...

I'm from Manchester all grosvenor casinos there are really lively places to be nice music staff... read more

Reviewed May 29, 2016
Smithy818181
,
Burnley, United Kingdom
via mobile
Average

Didn't find the staff overly friendly compared to other casinos I have been to. None of them... read more

Reviewed March 5, 2016
laurenk779
,
Glasgow, United Kingdom
via mobile
Read all 15 reviews
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Grosvenor Princes Casino: Casino / Bar / Restaurant, Offering games including American Roulette, Blackjack, Three card brag and punto banco. Slot machines from 10p a line. We have a fantastic restaurant that offers a wide choice of dishes!!!!! And why not try our new COCKTAIL MENU!!!!!!! Open till 5am every night.
  • Excellent62%
  • Very good13%
  • Average13%
  • Poor6%
  • Terrible6%
May 29, 2016
“Arrogant manger...”
Mar 5, 2016
“Average ”
Open Now
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Hours Today: 2:00 PM - 6:00 AM
LOCATION
528 Sauchiehall Street, Glasgow G2 3LW, Scotland
CONTACT
Website
+44 141 332 8171
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Reviews (15)
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1 - 10 of 15 reviews

Reviewed May 29, 2016 via mobile

I'm from Manchester all grosvenor casinos there are really lively places to be nice music staff welcoming places to be this guy here working with alister needs sacking bad attitude looked like he didn't want to be there a disgrace to the companyMore

1  Thank Smithy818181
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded June 25, 2016

Hi Mr Smith, I can only apologise for the circumstances which led to the incident in question. Let me assure you that the person you refer to has been spoken to by me and that there will be no repeat of behavior of this nature....More

Reviewed March 5, 2016 via mobile

Didn't find the staff overly friendly compared to other casinos I have been to. None of them interacted with us or any other customers that I seen. No atmosphere either. Don't think I'll be back to this one.More

Thank laurenk779
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded March 18, 2016

Hi Lauren, I was sorry to hear that your visit to our club was not as enjoyable as your visits to other casinos. I have to say that I was also somewhat surprised to see that you felt that our staff were not very welcoming,...More

Reviewed November 1, 2015

Visited with my boyfriend for a meal on a Saturday night. Every single staff member we encountered (from the door staff to the restaurant staff) was so friendly and warm, and they really seemed to want you to have a great experience in their establishment....More

Thank Cat N
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded December 2, 2015

We were delighted to hear that you enjoyed your meal here at the Grosvenor Casino Princes. Our restaurant enjoys an excellent reputation for the quality of the food we serve, and our team of chefs and servers constantly strive to provide our customers with a...More

Reviewed May 22, 2015

We received a warm welcome on arrival - the staff were fantastic, and (being non members) it only took a couple of minutes to sign in. Great food, excellent service, relaxed atmosphere and a change of pace if you decide to head up stairs for...More

Thank JC_7204
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded July 16, 2015

We are delighted that you enjoyed your recent visit to the Grosvenor Princes Casino, and we appreciate your positive feedback. We constantly strive to ensure that we offer a good value and enjoyable experience, as well as tasty food at a reasonable price, and in...More

Reviewed May 11, 2015 via mobile

Were to start. Front of house staff really friendly and welcoming. As it was our first time in a casino the staff put us to ease. They could laugh have a joke,explained everything without fuss made time to chat ask how we were getting on....More

1  Thank Barry R
Reviewed March 29, 2015

We spent a few hours in the casino. Had a superb meal .all the staff were so helpful would highly recommend this place for an evening out .

1  Thank susan1992
Reviewed December 11, 2014

I was pleasantly surprised by my visit to the Princes Casino - my husband and I used to come here when it was Gala and it was all burgers and chips! When we entered the bar / restaurant area we were immediately greeted by Sharon...More

2  Thank C A
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded December 15, 2014

Thank you for your positive review of our restaurant and of our team here at the Grosvenor Princes Casino. And congratulations on your win! We have been delighted to see how popular our restaurant has become, with good value early bird offers seven days a...More

Reviewed December 10, 2014 via mobile

Husband decided somewhere different for dinner .. booked for 7pm on 8th December .. staff friendly and welcoming .. restaurant was empty and absolutely freezing .. the staff didnt think so !!! .. dinner was average .. couldn't eat the chicken pasta dish horrible taste...More

Thank ruggiechick
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded December 15, 2014

We are sorry to hear that the low temperature in the restaurant detracted from your enjoyment of your meal. We are also disappointed about the comment concerning the chicken pasta dish, as we have recently received some very positive feedback about the items from this...More

Reviewed December 5, 2014

Had a fantastic meal here last night. Good choice of menu and everything we had was delicious. Would definitely return here. The staff were lovely and very attentive. 10/10. Lovely place to eat.More

Thank G-Carlin
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded December 8, 2014

We were delighted to receive such a glowing review of our restaurant here at the Grosvenor Princes Casino. As you noted, our kitchen is enjoying a growing reputation for the quality and choice of its food, and our friendly and efficient serving staff ensure that...More

Reviewed August 20, 2013

A fabulous evening we had not been at the Casino before however we will most certainly return. The food was excellent and the staff could not have been more attentive cannot fault this venue.More

Thank Email272013
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this reviewResponded October 20, 2013

Thank you for your positive comments about our food, and for your words of praise for our staff. Our restaurant is enjoying an ever growing reputation for serving top quality meals, and we are proud of our lively team of friendly and efficient staff. Hoping...More

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