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Grosvenor Casino Princes Glasgow

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Address: 528 Sauchiehall Street, Glasgow G2 3LW, Scotland (Formerly Gala Princes Casino )
Phone Number: 441413328171
Website
Today
2:00 pm - 6:00 am
Closed now
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Hours:
Sun - Sat 2:00 pm - 6:00 am
Description:

Grosvenor Princes Casino: Casino / Bar / Restaurant, Offering games...

Grosvenor Princes Casino: Casino / Bar / Restaurant, Offering games including American Roulette, Blackjack, Three card brag and punto banco. Slot machines from 10p a line. We have a fantastic restaurant that offers a wide choice of dishes!!!!! And why not try our new COCKTAIL MENU!!!!!!! Open till 5am every night.

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TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 9
    Excellent
  • 2
    Very good
  • 2
    Average
  • 1
    Poor
  • 1
    Terrible
Average

Didn't find the staff overly friendly compared to other casinos I have been to. None of them interacted with us or any other customers that I seen. No atmosphere either. Don't... read more

3 of 5 starsReviewed March 5, 2016
laurenk779
,
Glasgow, United Kingdom
via mobile
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Burnley, United Kingdom
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 29, 2016 via mobile

I'm from Manchester all grosvenor casinos there are really lively places to be nice music staff welcoming places to be this guy here working with alister needs sacking bad attitude looked like he didn't want to be there a disgrace to the company

Helpful?
Thank Smithy818181
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

Hi Mr Smith, I can only apologise for the circumstances which led to the incident in question. Let me assure you that the person you refer to has been spoken to by me and that there will be no repeat of behavior of this nature. When you are next in the club, please ask for me in order that I... More 

Glasgow, United Kingdom
Level Contributor
158 reviews
75 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed March 5, 2016 via mobile

Didn't find the staff overly friendly compared to other casinos I have been to. None of them interacted with us or any other customers that I seen. No atmosphere either. Don't think I'll be back to this one.

Helpful?
Thank laurenk779
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

Hi Lauren, I was sorry to hear that your visit to our club was not as enjoyable as your visits to other casinos. I have to say that I was also somewhat surprised to see that you felt that our staff were not very welcoming, as the feedback we receive usually mentions how friendly our team members are, especially with... More 

2 reviews
5 of 5 stars Reviewed November 1, 2015

Visited with my boyfriend for a meal on a Saturday night. Every single staff member we encountered (from the door staff to the restaurant staff) was so friendly and warm, and they really seemed to want you to have a great experience in their establishment. Having never eaten in a Casino before, I was skeptical of how good the food... More 

Helpful?
Thank Cat N
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

We were delighted to hear that you enjoyed your meal here at the Grosvenor Casino Princes. Our restaurant enjoys an excellent reputation for the quality of the food we serve, and our team of chefs and servers constantly strive to provide our customers with a first class dining experience in a friendly and relaxed atmosphere, and at a good value... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2015

We received a warm welcome on arrival - the staff were fantastic, and (being non members) it only took a couple of minutes to sign in. Great food, excellent service, relaxed atmosphere and a change of pace if you decide to head up stairs for some fun on the roulette tables or a hand of cards. I'll definitely recommend to... More 

Helpful?
Thank JC_7204
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

We are delighted that you enjoyed your recent visit to the Grosvenor Princes Casino, and we appreciate your positive feedback. We constantly strive to ensure that we offer a good value and enjoyable experience, as well as tasty food at a reasonable price, and in a fun and safe environment. Regards, Alastair Jardine Customer Service Manager More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2015 via mobile

Were to start. Front of house staff really friendly and welcoming. As it was our first time in a casino the staff put us to ease. They could laugh have a joke,explained everything without fuss made time to chat ask how we were getting on. We started with a 3 course meal. The starters were tasty and well presented and... More 

Helpful?
1 Thank Barry R
Taunton, United Kingdom
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 29, 2015

We spent a few hours in the casino. Had a superb meal .all the staff were so helpful would highly recommend this place for an evening out .

Helpful?
1 Thank susan1992
Dumbarton, United Kingdom
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 11, 2014

I was pleasantly surprised by my visit to the Princes Casino - my husband and I used to come here when it was Gala and it was all burgers and chips! When we entered the bar / restaurant area we were immediately greeted by Sharon who offered us a drink and a look at the menu while we waited for... More 

Helpful?
2 Thank C A
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

Thank you for your positive review of our restaurant and of our team here at the Grosvenor Princes Casino. And congratulations on your win! We have been delighted to see how popular our restaurant has become, with good value early bird offers seven days a week, as well as a full a la carte menu featuring those juicy steaks. We... More 

Glasgow, United Kingdom
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 10, 2014 via mobile

Husband decided somewhere different for dinner .. booked for 7pm on 8th December .. staff friendly and welcoming .. restaurant was empty and absolutely freezing .. the staff didnt think so !!! .. dinner was average .. couldn't eat the chicken pasta dish horrible taste .. husband enjoyed his steak but he said place was like an ice box !!... More 

Helpful?
Thank ruggiechick
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

We are sorry to hear that the low temperature in the restaurant detracted from your enjoyment of your meal. We are also disappointed about the comment concerning the chicken pasta dish, as we have recently received some very positive feedback about the items from this menu. At least your husband’s steak was to his satisfaction, and the staff were friendly... More 

Wishaw, United Kingdom
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 5, 2014

Had a fantastic meal here last night. Good choice of menu and everything we had was delicious. Would definitely return here. The staff were lovely and very attentive. 10/10. Lovely place to eat.

Helpful?
Thank G-Carlin
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

We were delighted to receive such a glowing review of our restaurant here at the Grosvenor Princes Casino. As you noted, our kitchen is enjoying a growing reputation for the quality and choice of its food, and our friendly and efficient serving staff ensure that meals are served with a smile, and in a relaxed and friendly atmosphere. Alastair Jardine More 

Glasgow, United Kingdom
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 20, 2013

A fabulous evening we had not been at the Casino before however we will most certainly return. The food was excellent and the staff could not have been more attentive cannot fault this venue.

Helpful?
Thank Email272013
PrincesCasinoGlasgow, Manager at Grosvenor Casino Princes Glasgow, responded to this review

Thank you for your positive comments about our food, and for your words of praise for our staff. Our restaurant is enjoying an ever growing reputation for serving top quality meals, and we are proud of our lively team of friendly and efficient staff. Hoping to welcome you again soon, Regards, Alastair Jardine Manager More 

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