Genting Casino

Genting Casino, Edinburgh: Address, Phone Number, Genting Casino Reviews: 3/5

Genting Casino
3
The area

3.0
12 reviews
Excellent
4
Very good
0
Average
3
Poor
2
Terrible
3

Tom
1 contribution
A truly, genuinely classless and pikey place.
Nov 2021 • Friends
I can say without exaggeration that I’ve been in gambling dens in countries where gambling is a crime that gets you tortured to death which were more welcoming and beatific than this horrible, run down, poorly maintained nest of exploitation.
Go to literally any other casino in the Edinburgh area or beyond.
Written November 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JoB
1 contribution
Soul destroying
Jul 2021 • Solo
Oof this place is a sink hole for your soul and money. Avoid the reelers as they give nothing and are a slow death to boredom and despair. Bonuses are few and the winnings an insult. Go throw ya cash in the ocean - the same level of fun. I love a casino and don’t mind losing if the night is fun but this one sucked the joy out of it.
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GrizeldaM
Edinburgh17 contributions
Only one member of staff for the bar and whole casino tables
Feb 2019 • Couples
Have to wait 20 minutes or more to get served as there is only one poor girl doing both areas (fair play to her she must be exhausted). Only one receptionist on and we again had to wait 20 minutes while two people in front of us were joining. Took 10 seconds to swipe our cards in. The staff are always very nice but never anything they can do to help just tell us to speak to manager?
Written February 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kevin s
1 contribution
Improvement seriously needed
Sep 2018 • Friends
Fountain park is always understaffed, especially the poker room.
On a Monday you have players dealing as well as official staff members. This should never happen.
One of my friends cut himself on a glass. He wasn't automatically helped. He had to ask for a plaster
( " oh I'm not sure we have any") was the reply. THIS IS NOT ACCEPTABLE. Health and safety should be 100%.
Training is required in this area. What if someone is I'll. Do they have people in place to support them?

Many of the " pit bosses" could do with retraining in good customer service.
A casino should be a pleasant experience.
I can't fault those that bring your drinks etc.
If they want people to keep coming back, then improve.
Written September 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

oliverwurr
London, UK2 contributions
Ridiculous service
Jul 2018 • Solo
Lovely dealers and security staff but totally ridiculous pit bosses, even after investing a lot wouldn't comp a thing. Crazy compared to any casino in the world, when questioned just responded "this is Edinburgh."
Written July 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

tam_queensferry
South Queensferry9 contributions
Night out at fountainpark
Dec 2017 • Friends
With 5friends at a dinner and dance at fountainpark,we all had a really great time the meal was very good and the service was 1st class thanks to David ((a smiley Italian waiter) and Amy who looked after us exceptionally well.Will probably go again next Christmas. Thank you. Tom&friends xx.
Written December 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bobby20172017
Houston, TX156 contributions
Not a legitimate blackjack game
Jul 2017 • Solo
They don't shuffle the cards like the state's or even London. After each hand he pushes in a auto shuffler that basically starts over ever time. Dealer rarely bust this way reducing the winning % by @12%.
Written July 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Justine B
Edinburgh, UK194 contributions
Good casino
Sep 2016 • Friends
Good place to go if you're not ready to go home yet. Average casino, is quite small. The staff are friendly and food is served till 5am
Written September 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anna B
2 contributions
Fab
Aug 2016 • Friends
Attended the casino in fountain park Edinburgh as part of a hen party!!
Everyone had a fab time, they really enjoyed the teaching session and meal!! Excellent value for money, staff really friendly and helpful, meal was delicious. We left to attend a different venue but could happily have stayed in the casino longer!! Happy group of girls!!
Written August 3, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Conal_Conroy
Ireland3 contributions
Very nice Casino
Apr 2016
Not much of a gambler and was first time ever to a casino, Very impressed by the layout and kind staff within the Casino
Written May 3, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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