AeroSpa
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
43 reviews
Excellent
27
Very good
4
Average
0
Poor
1
Terrible
11

Shona
9 contributions
Friends
My friend and had a 2hr 30 min package each, this took place at the Double Tree by Hilton. Our therapist was Kayleigh and she made us feel welcome and very safe considering we are in the midst of a global pandemic. The treatments were fab, very pleased with our nails. Will certainly be back
Written October 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lyeardley
Marlborough, UK30 contributions
Solo
Musing over the weekend on the fact that I hadn't had time to get my nails re-done, I was delighted to find AeroSpa when I got through security. As a walk-in, Emma was really helpful at fitting me in and did a great job whilst being chatty and friendly. I wish I'd known about the spa beforehand or would have planned to spend more time there!
Written February 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michael T
Coleraine, UK34 contributions
Couples
Decided to stop past and get a massage whilst waiting for our flight. I'm quite fussy when it comes to massages, I like it very firm and mostly get disappointed but not this time. My masseuse was Lindsey and first thoughts were that she wouldn't be able to give me a firm massage as she's quite a wee lass. But she was great, very firm, probably best I've found in years of getting massages. She was also very friendly. Thank you Lindsey. I'll come again next time I'm in Edinburgh.
Written August 22, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for a truly wonderful review, your comments have been passed on to Lindsey. I'm pleased to let you know that over the next few months we will be opening a bigger Spa, with private treatment rooms and will be offering a full range of massage, including, sports, deep tissue and aromatherapy. Thanks again. Anna
Written November 12, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sandie B
7 contributions
Friends
Absolutely disgusting service by the spa at Edinburgh Airport Hilton Doubletree. 5 of us booked a spa day and had timings confirmed as arrival at 10:00 with 2 going for treatments at 12:00, 2 at 13:00 and 1 at 14:00 then afternoon tea at 15:30. We were told they were running 5 mins late which actually turned into over 1 hour. The staff didn’t seem to have a clue what to do and the supposed assistant manager ‘Kayleigh’ just kept fobbing us off. We advised that we weren’t happy and wanted to speak to a manager but they weren’t working. They tried to call Anna (manager) but she didn’t take any calls. We were assured by Kayleigh that we would get refunded as we weren’t happy and didn’t want to wait now that they were already over an hour late for treatments. This would have meant we wouldn’t have gotten our afternoon tea as that finished at 4pm. They are no refusing to refund and are denying that Kayleigh said we would get our monies back.
On another note they also don’t tell you that there is swimming lessons on whilst you are on you spa day which restricts access to their pool area.
AVOID AVOID AVOID THIS SPA AS ITS BADLY RUN!!!
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Suzanne M
Tranent, UK189 contributions
Solo
Nails done by Laura. Jessica gel 3 week manicure well worth the visit still immaculate after a week in the sun will definately get done again with Laura whether going on hols or business .(Had nails done before for hols. Never last normally peel after a week done at salons in edinburgh )
Wish I could go to her all the time
Written October 24, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

June R
Dumfries and Galloway, UK13 contributions
Solo
Had my gell nails done on 27th December I was delighted with the service my nails are perfect and I would recommend this service to anyone What a nice start to my trip
Written December 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Aunty G
Glasgow, UK18 contributions
Solo
I am really shocked by my recent experience at the Aerospa facility in Glasgow international airport. DO NOT waste your time or money here, my toddler could do better. I think the thing that bothers me the most is that this was supposed to be a 'treat' and hard earned, I'd gone away from the kids for a few days and was looking forward to seeing friends down south and fancied a little pick me up (nail treatment/gels). What I received was very substandard; nail varnish left around the nail edge, acrylic blobs on my skin, lumpy finish, 3 coats which felt suffocating. The gels came off the next day as they were so awful/messy.

I have been in contact with the owner (Anna Humphrey) several times, sending her photographs, but have yet to receive a satisfactory response. The offer of a complimentary back massage in the airport doesn't really cut it. I had to pay to have them re-done the next day, an additional £30 to the £28 I was mugged for in the airport. What annoys me more is that it took 40 minutes (rather then the 20 advertised) and I expressed my dis-satisfaction at the time, to no response. Really shocking service. avoid, avoid, avoid!
Written December 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ESM42
Edinburgh, UK112 contributions
Solo
I got my toenails filed and polished and was very happy with the service I received. I hadn't booked but the girls fitted me in plenty of time before my flight and provided disposable flip flops so my polish didn't smudge. I really appreciated the service and found it very good value for money.
Written May 13, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

MJB293
St. Albans, UK17 contributions
Business
I have been here before last year (October) too and had a fab service both times. Sarah is very friendly and professional. I had a couple of hours to spare so managed to get a Jessica gel manicure and pedicure. Such a great idea to have these mini spas at airports. I will definitely be back next time I visit Edinburgh. Thanks Sarah :-)
Written March 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

shetlandfi
Shetland200 contributions
Solo
I have used aerospa Edinburgh a few times in the last year and they have, without fail, been great.
Tonight I had a quick 15 minute shoulder massage after a busy few days of work and the therapist did a really good job. She was polite and helpful, the actual massage was wonderful and I now a lot less knotty!
The area that the airport gas squashed the aerospa into isn't ideal, having changed around several times in the last 12 months. The current setup allows for a little privacy when you are sprawled on a massage chair, previously you were pretty out in the open.

I will definitely be using the service again in the future
Written November 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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