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Beauty Rooms at The Carlton Hotel - CLOSED

Review Highlights
Very tired and dated spa facilities.

I was really apprehensive about visiting this spa but had been given a voucher as a treat .The spa... read more

Reviewed April 1, 2016
maggief_11
,
Edinburgh, United Kingdom
Good treatments/ Mediocre spa facilities

I visited the beauty rooms at the Carlton hotel with my partner as part of our weekend away to... read more

Reviewed February 29, 2016
B2192NOtomr
,
Ilminster, United Kingdom
via mobile
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Traveler Overview
  • Excellent1%
  • Very good21%
  • Average18%
  • Poor25%
  • Terrible35%
Apr 1, 2016
“Very tired and dated spa facilities.”
Mar 7, 2016
“Spa day for 2”
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19 North Bridge | The Carlton Hotel Edinburgh, Edinburgh EH1 1SD, Scotland
Princes Street and Gardens
Website
+44 131 472 3000
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1 - 10 of 64 reviews
Reviewed April 1, 2016

I was really apprehensive about visiting this spa but had been given a voucher as a treat .The spa itself is well past its best . I was warmly welcomed and the treatments were clearly outlined ,however in the cramped changing room there were no...More

Date of experience: March 2016
Thank maggief_11
Reviewed March 7, 2016

Got a spa day for 2 deal through itison and was a bit apprehensive about going after seeing some of the reviews on trip advisor but can honestly say that my mum and I had a lovely day. Yes the hotel is in the middle...More

Date of experience: March 2016
Thank titch278
Reviewed February 29, 2016 via mobile

I visited the beauty rooms at the Carlton hotel with my partner as part of our weekend away to Edinburgh. Was apprehensive about visiting the spa after reading previous reviews. The whole building which the spa was situated in was currently undergoing extensive renovations, which...More

Date of experience: February 2016
Thank B2192NOtomr
Reviewed January 31, 2016

Took my mum for her first ever spa day as a wee birthday treat. On arrival the receptionist was very friendly and helpful, directing us where to go. We went for lunch first and the staff were extremely helpful. Both mum and I have Coeliac...More

Date of experience: January 2016
Thank Laura M
Reviewed January 18, 2016

Spent a lovely day here on Saturday with 5 friends, we were not sure what to expect after reading previous reviews.Well, we thoroughly enjoyed our day out. The staff were very welcoming and helpful, we made use of the Gym and Spa and all enjoyed...More

Date of experience: January 2016
Thank Lynn S
Reviewed January 17, 2016

Not quite sure what to make of the spa experience. It felt somehow an uncomfortable event rather than relaxing time. It was obvious the entire leisure complex is in dire need of an upgrade, but equally attention should be paid to providing an atmosphere through...More

Date of experience: January 2016
2  Thank CraigFF
Reviewed January 15, 2016

I booked this as an after Christmas treat for myself and 3 family members. Upon arrival we were check in and told where the changing rooms were and robes etc.... Changing rooms were not pleasant very old looking - hairdryer did not work nor straighteners...More

Date of experience: December 2015
1  Thank Julieb2007
Reviewed November 6, 2015 via mobile

I recently visited the spa for a signature spa day. The day was a complete waste of money. The spa is run down and dingy and not at all a relaxing environment to be in. I was supposed to have two 30 minute treatments however...More

Date of experience: October 2015
11  Thank Kx123
Reviewed September 16, 2015

So, I will start from the beginning, obvious to some, but with so many issues to cover it's hard to start somewhere... I bought this from Groupon, as a birthday present for my mother, two treatments each, was quite disappointed lunch was not available but...More

Date of experience: September 2015
7  Thank Lamza9012
TheHotelCollection, General Manager at Beauty Rooms at The Carlton Hotel, responded to this reviewResponded September 29, 2015

Dear Lamza9012, Thank you for leaving us your feedback and also for taking the time to discuss this with Finlay Anderson. We are glad that you will be returning in the future to visit us. Kindest regards Linda Watson General Manager

Reviewed August 6, 2015

I have to admit to being a little apprehensive after reading the latest reviews . I was treated to this spa day as a birthday gift. However we were a group of four and felt very pampered and relaxed after our day. Yes the facilities...More

Date of experience: August 2015
1  Thank Bordercolly
TheHotelCollection, General Manager at Beauty Rooms at The Carlton Hotel, responded to this reviewResponded August 11, 2015

Dear Bordercolly, It is great to read that everyone thoroughly enjoyed their visit to The Carlton Hotel and thank you for the review. I have noted your comments about the coffee quality and I do hope that you will return for another relaxing visit again...More

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Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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