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Pure Spa & Beauty

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
Review Highlights
Excellent Massage

I thoroughly recommend Pure, Lothian Road for a massage. I buy a course of 6 for the price of 5 and... read more

Review collected in partnership with this attraction

Reviewed June 19, 2019
Q2368LWjohnp
,
Enschede, The Netherlands
First time gel manicure

My first time having gel polish applied professionally and so far it’s lasted 10 days and still... read more

Review collected in partnership with this attraction

Reviewed May 11, 2019
Custard2606
,
Falkirk, United Kingdom
Read all 39 reviews
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Traveler Overview
  • Excellent83%
  • Very good5%
  • Average0%
  • Poor7%
  • Terrible5%
Closed Now
Hours Today: 9:00 AM - 6:00 PM
Contact
138 Lothian Road, Edinburgh EH3 9BG, Scotland
West End
Website
+44 843 507 1888
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Reviews (39)
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1 - 10 of 39 reviews
Reviewed June 19, 2019

I thoroughly recommend Pure, Lothian Road for a massage. I buy a course of 6 for the price of 5 and visit once a month. Toni has been my masseuse for the past three years and is excellent.

Review collected in partnership with this attraction
Date of experience: June 2019
Thank Q2368LWjohnp
PURESpaBeauty, Customer Services at Pure Spa & Beauty, responded to this reviewResponded June 20, 2019

Hello John, We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team. We hope to welcome you back to PURE Spa & Beauty soon! Warmest regards Customer Service Team

Reviewed May 11, 2019

My first time having gel polish applied professionally and so far it’s lasted 10 days and still looks good even on my horrible nails. Not a particularly relaxing or pampering experience but I wanted a quick manicure on my way home from work so it...More

Review collected in partnership with this attraction
Date of experience: May 2019
Thank Custard2606
PURESpaBeauty, Customer Services at Pure Spa & Beauty, responded to this reviewResponded May 14, 2019

Hello, We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team. We hope to welcome you back to PURE Spa & Beauty soon! Warmest regards Customer Service Team

Reviewed December 4, 2018

We were made welcome by all staff even though we arrived late. Lucy was my masseur on the day and made me reassured before, during and after my treatment. Will definitely be back.

Review collected in partnership with this attraction
Date of experience: November 2018
Thank robert m
PURESpaBeauty, Customer Services at Pure Spa & Beauty, responded to this reviewResponded April 23, 2019

Hello, We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team. We hope to welcome you back to PURE Spa & Beauty soon! Warmest regards Customer Service Team

Reviewed November 27, 2018 via mobile

Was welcomed by all staff as we entered, even although we were late for our booking.Lucy was my masseur and was reassuring before, during and afterwards. Would totally recommend this when your going to visit Edinburgh

Date of experience: November 2018
Thank Robert M
PURESpaBeauty, Customer Services at Pure Spa & Beauty, responded to this reviewResponded April 23, 2019

Hello, We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team. We hope to welcome you back to PURE Spa & Beauty soon! Warmest regards Customer Service Team

Reviewed December 13, 2017 via mobile

I go here monthly for waxes with Caroline, which are great (as waxes can be!). She puts you at ease and is very personable. All the staff I have come across at reception have been incredibly friendly as well. They also offer a point system...More

Date of experience: December 2017
1  Thank roseanne000
PURE S, Head Office at Pure Spa & Beauty, responded to this reviewResponded December 20, 2017

Hi Roseanne, Thank you for taking the time to leave us your feedback. We are happy to hear you enjoy your time with us at PURE and will certainly pass your comments onto Caroline. Kind Regards The PURE Team

Reviewed September 26, 2017

Eyebrow shaping, done well, friendly staff, clean and modern, calm environment, fully recommend!!! 😀

Review collected in partnership with this attraction
Date of experience: September 2017
Thank 921siobhanm
PURE S, Head Office at Pure Spa & Beauty, responded to this reviewResponded September 27, 2017

Hi Siobhan, Thank you for taking the time to leave us your feedback. We are happy to hear you were pleased with your treatment and we look forward to seeing you again soon. Kind Regards The PURE Team

Reviewed August 3, 2017

I had a really good experience here and Christelle was lovely and very helpful. I can't wait to go back!

Review collected in partnership with this attraction
Date of experience: August 2017
Thank chimene2017
PURE S, Head Office at Pure Spa & Beauty, responded to this reviewResponded August 4, 2017

Hi Thank you for taking the time to leave us your feedback. We are pleased to hear you enjoyed your treatment and we will pass this onto Christelle. We look forward to seeing you again soon. Kind Regards The PURE Team

Reviewed March 16, 2017

Upon entering the salon, I was greeted by a member of staff. The receptionist then came over (glancing at us once with a look of disdain) and talked to the assistant about an appointment without ever once acknowledging, speaking to, or even looking at me....More

Date of experience: February 2017
Thank SuperShopperSami
PURE S, Head Office at Pure Spa & Beauty, responded to this reviewResponded March 21, 2017

Hi, Firstly we apologise you wern't happy with your initial appointment and the mix up with your second appointment. I believe the manager has been in touch with you to discuss further. Feel free to get in touch again if there is anything else we...More

Reviewed March 5, 2017 via mobile

I am not happy by my experience at Pure Spa on Lothian Road. I went to get lashes done - the temporary ones that "should" last up to 2 weeks. Two issues - the method they use is uncomfortable and painful, they ask you to...More

Date of experience: March 2017
1  Thank Charlotte R
PURE S, Head Office at Pure Spa & Beauty, responded to this reviewResponded March 8, 2017

Hi Thank you for giving us your feedback. We are really keen on investigating all of our complaints further and would appreciate if you could email customerservices@purespauk.com with your contact details so that we can discuss this more. Thank you in advance. Kind Regards The...More

Reviewed January 13, 2017 via mobile

The product was good but the service wasn't great and quite unprofessional. For a treatment that requires you to be almost naked standing there you whilst the product is applied I would expect a certain level of professionalism for the treatment; the beginning involved a...More

Date of experience: December 2016
1  Thank rutht854
PURE S, Head Office at Pure Spa & Beauty, responded to this reviewResponded January 15, 2017

Hi, Thank you for sharing your comments with us on Trip Advisor. We are extremely disappointed to hear that your recent experience at Pure was not up to our normal high level of customer service. If you could forward your details on to customerservices@purespauk.com as...More

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Nearby
West End
Prevailing winds meant that most cities that grew in
industrial Britain had their most desirable
neighborhoods to the west – upwind of factory fumes.
Edinburgh was no exception, with its wealthiest
citizens settling in its West End and leaving behind
grand Georgian townhouses, private gardens and genteel
crescents. These backstreets remain as dignified and
sleepy as ever, and most of the action here lies along
...More
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