Angles, Edinburgh: Address, Phone Number, Angles Review: 1/5

Speciality & Gift Shops
The area

1 review
Very good

James M
Ormond Beach127 contributions
Rudeness and lack of business sense.
Apr 2015 • Business
Do not buy from this woman - Fiona Reid - she allegedly owns the shop - she says ​she thought my emails were spam - probably didn't like my email footer, I was upset that it was too late to get the stuff sent to Florida and avoid VAT & subsidising Gordon Brown

Last year I attempted to buy an item from this shop in Scotland that was advertised on the internet. Despite e-mailing every week for 2 months, I never got a reply. Finally I placed a long distance phone call to Ms.Fiona Reid and was told she thought my e-mail was spam, despite my having my name, address and phone number included in my letter. I was then told she objected to my rude reference about paying VAT to Gordon Brown if my order was sent to England where I spend the summer. The conversation ended unsatisfactorily.
This year, seeing the item still offered on the internet, I tried again.Ms. Reid answered the phone and said she could not help. I asked to speak to the manager and Ms. Reid told me she owned the shop and would not deal with my order. She again alluded to my comments about Gordon Brown.
This woman is rude and unprofessional with no social skills.She seems not to be able to separate her personal prejudice from business dealings.
Written March 10, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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