PURE Spa & Beauty (Newhaven)
PURE Spa & Beauty (Newhaven)
4
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
10:00 AM - 6:00 PM
About
PURE Spa & Beauty offer an extensive range of beauty treatments, luxurious spa treatments and day spa packages all to be enjoyed in our unique spa relaxation areas with our expertly trained therapists on hand to offer you a relaxation experience tailored to your specific needs and wants. PURE Spa & Beauty are proud to hold several industry awards including 'Boutique Spa of the Year 2011' and 'Day Spa of the Year 2012 & 2013'. We are committed to delivering the very best service, spa and beauty treatments and beauty products. Elemis is used throughout our spas and salon alongside other products like Leighton Denny nail products.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.0
126 reviews
Excellent
87
Very good
12
Average
1
Poor
14
Terrible
12
Janet452014
Edinburgh, UK8 contributions
Jun 2019 • Solo
My nails were perfect! The girl took her time and spoke to me about the condition of my nails and recommended the best way to look after them. Colour chosen was exactly what i wanted. Well done!!
Written June 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Janet,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written June 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine R
Dundee, Scotland, United Kingdom5 contributions
May 2019 • Solo
Nice salon and lovely staff. Make you very comfortable and do a good job.plenty parking and easy to get to.
Written May 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Elaine,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written May 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fred285
Edinburgh, UK10 contributions
Apr 2019 • Solo
Been using Pure Spa for a few years now, since they were based in Ocean Terminal. I've tried other, cheaper treatments elsewhere, namely Bannatyne's, but I always keep coming back to Pure Spa. I did a lot of running and played football regularly, so started with Deep Tissue massages, before progressing to Swedish, then Hot Stones and I can honestly say I've never had a bad experience. If you're thinking about booking anyone in particular, then ask for Kirsty, who always makes you feel completely relaxed and fully at ease. Although you'll probably pay more than elsewhere, their service is first class and definitely money well spent. They also do special offers on certain treatments each month which can cut down on cost.
Written April 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Fred,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written May 3, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Irene M
1 contribution
Apr 2019 • Friends
I visited with my daughter who was treating me as a birthday gift. We were made to feel special from the moment we arrived. Armed with our fluffy towels, robes and flip flops, we started in the warm pool and then I spent some time in the steam room (my daughter is pregnant so steam room and sauna were out for her). We were then taken for our massages and facials. Esther began by exfoliating my feet which was lovely and then got right into my tense shoulders with a Swedish massage. This was followed by a facial that nearly sent me to sleep. I emerged feeling relaxed with my face smooth, soft and glowing. My daughter’s massage was adapted for her pregnancy and she too looked relaxed and glowing when she came out. All in all a great experience and one which I will be repeating.
Written April 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written April 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KGG35
Edinburgh1 contribution
Apr 2019 • Couples
Really great experience from start to finish - would highly recommend and will be revisiting! The staff are lovely, the facilities are clean and up to date and the massage itself (hot stone) was fantastic, as is the relaxation area - saunas are perfect heat levels and japanese bath is awesome!
Written April 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written April 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KAREN R
Edinburgh, UK5 contributions
Mar 2019 • Solo
hi I was in the sauna myself then went for a deep tissue massage with adville she is lovely I suffer from tension on my neck and shoulders she has good pressure and just melts it away you feel great afterwards its just so relaxing and well worth it
Written March 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are pleased to hear you enjoyed your day with us! Your lovely comments will be passed onto the team.
We hope to welcome you back to PURE Spa & Beauty soon!
Warmest regards
Customer Service Team
Written April 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren R
Edinburgh, UK13 contributions
Dec 2018 • Solo
Visited the pure spa for a pedicure to get ready for a New Years party.
Service was lacking on all levels, therapist was disengaged and didn’t speak at all to me, even yawned several times...the appointment was ten minutes late but still managed to finish on time. I sat in a room with white walls, sitting uncomfortably, no music and a therapist who didn’t speak, felt awkward for the majority of the time. I booked a deluxe treatment and was asked if I wanted the whole treatment!
I was really looking forward to a pamper but in the end felt like an inconvenience being there. I wasn’t asked when paying how I found the treatment but definately wouldn’t go back. Really grudged paying for such an awful experience.
Service was lacking on all levels, therapist was disengaged and didn’t speak at all to me, even yawned several times...the appointment was ten minutes late but still managed to finish on time. I sat in a room with white walls, sitting uncomfortably, no music and a therapist who didn’t speak, felt awkward for the majority of the time. I booked a deluxe treatment and was asked if I wanted the whole treatment!
I was really looking forward to a pamper but in the end felt like an inconvenience being there. I wasn’t asked when paying how I found the treatment but definately wouldn’t go back. Really grudged paying for such an awful experience.
Written December 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen S
Fife, UK241 contributions
Oct 2018 • Solo
I was lucky enough to be given a gift voucher for here for my birthday. At 44, I’m ashamed to say it’s my first ever visit to a spa so unsure what to expect, I decided not to get the full body massage (£76) I was recommended and went for the combined option (£80) instead. Easy to book online, you can chose your therapist and lots of slots available. I was called the day before my visit and offered a 30min infra red sauna for £10 before my treatment which I took.
Unfortunately I was running late and called ahead to advise. They kindly took off the sauna so my treatment wasn’t impacted. Lovely check in and I was taken to a changing room to change into my robe and flip flops then into the relaxation room till my treatment time.
Jennifer was amazing! We started with a quick foot soak, scrub and moisture which was lovely then onto an incredible hot stone back massage which I loved. Finished with an Elemis facial which was relaxing and had left me glowing.
Beautiful spa, Jennifer was a lovely therapist, never once felt awkward or uncomfortable and was given as much time post treatment to relax as I wanted.
This will not be my last visit now!
Unfortunately I was running late and called ahead to advise. They kindly took off the sauna so my treatment wasn’t impacted. Lovely check in and I was taken to a changing room to change into my robe and flip flops then into the relaxation room till my treatment time.
Jennifer was amazing! We started with a quick foot soak, scrub and moisture which was lovely then onto an incredible hot stone back massage which I loved. Finished with an Elemis facial which was relaxing and had left me glowing.
Beautiful spa, Jennifer was a lovely therapist, never once felt awkward or uncomfortable and was given as much time post treatment to relax as I wanted.
This will not be my last visit now!
Written October 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Karen,
Thank you for taking the time to leave your feedback on your time at the spa. We are happy to hear how much you enjoyed your treatments with Jennifer and we will certainly pass this onto her. We hope to see you again soon.
Kind Regards
The PURE Team
Written October 30, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Molly M
2 contributions
Sep 2018 • Solo
Great service very good practice with great environment and happy staff.great price and easy to use online booking service with last minute appointments.
Written October 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Molly,
Thank you for leaving your feedback on your eyebrows. We will pass this onto the team and hope to see you again soon.
Kind Regards
The PURE Team
Written October 9, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
christinedobbin
Edinburgh, UK6 contributions
Sep 2017 • Solo
This was a very upsetting moment for me when I had a burning face and was almost in tears after my facial. I asked for a reduction and they said no. The concoction of harsh chemical products they put on your skin one after one with little to no rubbing or massaging is awful. This made my whole face irritated and actually gave me wrinkles where I had none before, under one of my eyes. Which a year on the wrinkles have still not gone....even the money back could not begin to repay this.
Written August 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Christine,
Thank you for getting in touch and for your feedback. We are always keen to investigate our complaints so if you could please send further information to customerservices@purespauk.com.
Thank you in advance.
Kind Regards
The PURE Team
Written August 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
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PURE Spa & Beauty (Newhaven) Information
| Excellent Reviews | 87 |
|---|---|
| Very Good Reviews | 12 |
| PURE Spa & Beauty (Newhaven) Photos | 20 |


































































