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Open Now: 9:30 AM - 7:00 PM
Open today: 9:30 AM - 7:00 PM
Review Highlights
Oldest department store. Visit Cafe Zest

A little known gem is Cafe Zest in Jenners. Great for a coffee or quick soup or sandwich. On a busy... read more

Reviewed 1 week ago
Boston, Massachusetts
quite average house of fraser store

This is a house of fraser store with higher than average high street prices. I'd heard it described... read more

Reviewed 4 weeks ago
Read all 328 reviews
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Traveler Overview
  • Excellent27%
  • Very good32%
  • Average20%
  • Poor10%
  • Terrible11%
Open Now
Hours Today: 9:30 AM - 7:00 PM
As featured in One Day in Edinburgh
48 Princes Street, Edinburgh EH2 2YJ, Scotland
Princes Street and Gardens
+44 844 800 3725
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Reviews (328)
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All reviews princes street beautiful building buy something afternoon tea christmas market on display valvona merchandise architecture concessions gifts scotland
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1 - 10 of 273 reviews
Reviewed 3 days ago via mobile

1 girl serving behind counter + taking money at a busy lunchtime. Tasteless soup was cold before I got to till. More staff needed to serve and the second till opened especially at busy times.

Date of experience: August 2019
Thank angela5759
Reviewed 1 week ago

A little known gem is Cafe Zest in Jenners. Great for a coffee or quick soup or sandwich. On a busy day in Princess St there were plenty seats and we enjoyed a nice plate of soup. The store is not the same since The...More

Date of experience: July 2019
Thank shona010
Reviewed 4 weeks ago

This is a house of fraser store with higher than average high street prices. I'd heard it described as the Harrods of the north before visiting - it's not! Although the outside is attractive. The food hall was small and had some interesting packaged goods...More

Date of experience: July 2019
Thank lou1232013
Reviewed July 11, 2019

We bought very attractive woolen gifts made in Scotland at this store at reasonable prices. The staff were very helpful. We also enjoyed the food in the cafeteria. Calm and soothing setting.

Date of experience: July 2019
Thank Heptameron F
Reviewed July 6, 2019 via mobile

Great shop at Princes Street.. Looks like the Bijenkorf (Amsterdam) or Like the tv serie of Mr.Selfridge.

Date of experience: July 2019
Thank wookey57
Reviewed June 10, 2019 via mobile

My wife and I were wandering Edinburgh and found this gem of a store. We spent over 2 hours going through each floor and section, left after eating some delicious pistachio cannoli from Valvona and Crolla, and then came back and really shopped for gifts...More

Date of experience: June 2019
Thank davidhS3975RT
Reviewed June 5, 2019

This place was one of the jewels in the crown of Princes Street. The building still is - it's fantastic. But the merchandise and service do nothing to reflect it. Went in to buy some men's clothes. There's acres of stuff on the ground floor,...More

Date of experience: May 2019
Thank Dav G
Reviewed May 29, 2019 via mobile

Loved it's quirkiness and beautiful architecture. A real feast for the eyes and not to be missed on a visit to Edinburgh

Date of experience: May 2019
Thank cromarty53
Reviewed May 17, 2019

I experienced first class customer service in the Food Hall - though given the relatively small space and small number of lines stocked if you are a foodie then I'd recommend visiting Valvona's other main shop. But, nonetheless, i must say 'well done guys' shopping...More

Date of experience: May 2019
Thank clickers3
Reviewed April 9, 2019

Today I visited Jenners after many years as I am a tourist and not local. What a delightful building, beautiful staircase flanked by wooden lions, gorgeous interior with thistle wooden spindles in the balustrades and spectacular vaulted ceiling. A gem of a building. However, reading...More

Date of experience: April 2019
1  Thank itchyfeet2014
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Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
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Questions & Answers
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June 20, 2019|
Response from clickers3 | Reviewed this property |
I dont think they have clootie dumplings - just a few fresh Scottish products cheese and haggis and bacon and fish. It's a very small fresh selection in actually quite a small space - largely jams, teas, shortbreads and... More
January 17, 2019|
AnswerShow all 2 answers
Response from Sockknitter5 | Reviewed this property |
Yes absolutely :)