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Jenners

364 Reviews
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Jenners

364 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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48 Princes Street, Edinburgh EH2 2YJ Scotland
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Edinburgh Darkside Walking Tour: Mysteries, Murder and Legends
Ghost & Vampire Tours

Edinburgh Darkside Walking Tour: Mysteries, Murder and Legends

1,624 reviews
The atmospheric city of Edinburgh is best explored by night, when tales of mystery and murder are at their most frightening. Discover the dark side of Scotland's capital on a historical walking tour that covers Edinburgh’s morbid past. Wind your way through the cobbled streets of Calton Hill, North Bridge, and Canongate cemetery, all of which are inaccessible by coach bus or car, and listen to stories that focus on torture, treason, and death.
$19.78 per adult
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micky J wrote a review Sep 2020
London, United Kingdom7 contributions4 helpful votes
In these days if Covid, distancing and hand sanitiser you would have thought that a business as reliant on footfall and tourists as Jenners, would be falling over themselves to be as helpful and conciliatory as possible. But no, I’ve just had my daughter shouted at (she in in her 20’s) and belittled by a make up and fragrance minion, for having the temerity to open a display drawer with a view to buy something. If you want to go out of business (I’m staggered that you are still there to be honest), then carry on in this way. I’ve been visiting you for over 35 years so don’t give me the old we-are-living-in-difficult-times bs, we all are, but we don’t all alienate our customer base. Shocked, disappointed and disgusted.
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Date of experience: September 2020
1 Helpful vote
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Rachel M wrote a review Apr 2020
1 contribution
Ordered duvet set. Said 20% 0ff but was charged fullamount. Emailed house of Fraser 5 times but no response. Avoid. Crap service.
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Date of experience: April 2020
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Taxidevil wrote a review Mar 2020
Glasgow, United Kingdom2,974 contributions865 helpful votes
If you are in Edinburgh around Christmastime then I would recommend that the pop into Jenners to see the famous Christmas tree which may be the largest indoor Christmas tree I have ever seen. I thought it may have even been a fake tree but I was assured that it was real. Apart from that Jenners would not be my first choice for shopping.
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Date of experience: December 2019
2 Helpful votes
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Tracy M wrote a review Mar 2020
Wakefield, United Kingdom387 contributions159 helpful votes
As Jenners is now closing down from House of Fraser the lift for wheelchair entrance has not been repaired. We visited in February 2019 and the lift wasn’t working, so to come back 12 months later and it’s still not working was more than disappointing. You now enter on the side street off Princes Street with a very steep ramp. Going up is frightening enough, but exiting is utterly terrifying. There are around 6 steps for the ramp to lie on and as you have yo land on the pavement there isn’t the length required to make the ramp less steep. Then having got inside we headed to the restaurant for a cake and drink. Here came the second disappointment. Not only do they only offer soya milk as an dairy free alternative, they don’t have any dairy free cakes either. If you have allergies or you have walking difficulties Jenners is not the place for you.
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Date of experience: February 2020
1 Helpful vote
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Eliza Thomas wrote a review Feb 2020
Nottingham, United Kingdom11 contributions10 helpful votes
Got advised to visit here as it was the most famous department store in Edinburgh. Wasn’t our sort of shop. We are young adults which may be part of this but the store could do with some renovating. The exterior is beautiful and I can see the appeal. However once entering the store there was an extremely strange atmosphere. We visited on a Sunday afternoon and there was no music on entering and the staff did not approach and ask if we needed any help once, got the impression we were being judged a little bit not sure if this was because we are in our early 20s and the usual age range is older. However, as said for older generations this may be great, just compared to other department stores in this day and age it could be improved. Music isn’t essential however most stores have this now and it does create a more pleasant atmosphere.
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Date of experience: February 2020
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