Chaotic place at present, with roadworks going on. Road rage outside the place, but the man at the information desk was very helpful. Explained both tram and bus options to get me to the airport. Bustling place.

Only fave a 5 star due to the lovely Laura from the travel desk. Normally this is a brilliant station for disabled people but after a traumatic journey yet again on the aweful avanti west coast line, no one was there to meet me with a wheelchair. I walked a little way with my son and then my crutches slipped on an oily concourse amd almost went over but my son caught me, unfortunatelyi twisted my amkle amd ita like a balloon today. I had booked passenger assist and this wouldn't have happened had they been there. So, Laura from the travel desk, you were my actual hero yesterday, thank you 10 times over.

Signs were not very helpful and late announcement of departure platform for the train to Aberdeen, and another last minute change on top of that caused quite a scramble. Apparently reservations mean nothing on Scotrail!! However the biggest surprise, and an expensive one, was the fact that the left luggage (bag storage) at the station only accepted small carry-on size items and would not take our large bags. Resulted in us having to store our bags at the "Luggage Store" selling luggage in the adjacent Waverly Mall for UKP 12 /per bag/2 hours. That was one time that I did not smile at the "pun."

Took a trip to Edinburgh and planned a trip to the Xmas market. However market was mobbed (thats another story) Then went to Camera Obscura which was amazing. Kids loved it. Had something to eat and headed back to station. Ten minutes before train due there was an announcement to say we had to evacuate and make our way to nearest exit. We came out on Princes Street. However no one from the station was at the exit and people were still heading in.Decided to take my grandchidren home on the bus.Cannot find anything online to say why there was an evacuation

A vibrant station pa ked with great shops and cafes. Art work all.iver the place. Helpful station staff and no shortage of information boards. A great place to arrive in Edinburgh

Haven’t been here for years - so obviously noticed a lot of changes. Much modernisation and streamlining has taken place in Britain’s 2nd largest station ( 25 acres) but somehow it seems to have lost a bit of its traditional character ( or maybe I’m just being nostalgic) . It can seem slightly overwhelming as it’s so big and busy - with 18 platforms in use , and apparently approximately 30,000 people passing through each day - but it’s airy, clean and efficient , with a varied section of shops and cafes .

Edinburgh Waverley is Scotland's biggest railway station, if not one of the biggest in Britain, and has 20 platforms that serve most major destinations across the country. What I do like is it's more than a railway station, with a shopping mall above that contains clothes, souvenit and music shops, a range of food outlets and a pub. Also the main ticket hall with its restored Victorain atrium is quite grand. Only gripes I had was having to pass through very crowded ticket barriers, my ticket had been checked on the train, so why have the barriers, and there were queues for the toilets, which were too small for such a big station. Otherwise Waverley is a credit to Scotland's capital city and is worth a visit not just to catch a train.

A big bustling train station. We have traveled from this station, but on this day we used it as a place to walk through from the lower old city up to Princes Street. Lots of elevators and escalators to help one out. Lots of stores and cafes where you can buy things for your trip. Lots of passengers headed somewhere.

Very busy and vibrant place with a lot of shops, cafes, food market, luggage storage unit, 20 platforms. Very friendly staff when buying tickets. Be careful with the lifts for platform 20, it’s a bit confusing.