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City Cabs

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Airport

Can’t thank city cabs enough. Was picked up from Edinburgh airport at 3.30 pm today, very friendly... read more

Reviewed 6 days ago
Joyce Y
,
Edinburgh, United Kingdom
City Cabs

I used their service twice, once from the hotel and once to another location. They were very fast... read more

Reviewed May 7, 2019
Melissa B
Read all 43 reviews
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Traveler Overview
  • Excellent71%
  • Very good4%
  • Average6%
  • Poor6%
  • Terrible13%
Sep 5, 2018
“Arrived late but got us there in time”
6 days ago
“Airport”
About
City Cabs are Edinburgh’s largest and longest serving taxi association and boast a fleet of over 450 vehicles. Since 1925 City Cabs have been offering a quality service that is backed up by the best technology on the market. A lot of people don’t...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Edinburgh EH3 8HP, Scotland
West End
Website
+44 131 228 1211
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Reviews (43)
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1 - 10 of 37 reviews
Reviewed 6 days ago

Can’t thank city cabs enough. Was picked up from Edinburgh airport at 3.30 pm today, very friendly driver dropped off at our house Then an hour or so later driver returned with a bag I left in the cab. Thank you very much

Date of experience: July 2019
Thank Joyce Y
Reviewed May 31, 2019

Left my daughter waiting in the rain for 30 min holding 12 cup cakes. When I called, I was told a driver was allocated and would arrive shortly. I checked the app again and indeed a driver was allocated, ETA 11 minutes. I tracked the...More

Date of experience: May 2019
1  Thank Scorpio31170
Reviewed May 7, 2019

I used their service twice, once from the hotel and once to another location. They were very fast, courteous and helpful.

Date of experience: May 2019
Thank Melissa B
Reviewed May 5, 2019

Very friendly drivers with great service. We used the app from anywhere in the city and had a cab within 5 minutes. The cabs were roomy and clean. The cab drivers had wonderful stories as well.

Date of experience: April 2019
Thank Stephanie B
Reviewed April 15, 2019

We used City Cabs several times during our weekend in Edinburgh and found them to be an excellent taxi company. Quick and friendly booking service by phone, though they also have an app - and very professional and courteous cab drivers. They even sent an...More

Date of experience: April 2019
Thank Frank R
CityCabsEdin, Manager at City Cabs, responded to this reviewResponded April 16, 2019

Hi Frank R Thank you for your kind review. I'm glad City Cabs were able to meet your expectations when you were in Edinburgh. I hope you had a lovely time here, and we'll look forward to seeing you again soon. Thanks Kyle

Reviewed February 11, 2019

Efficient, reliable taxi service to whisk you from the Edinburgh Airport to downtown (or anywhere else). WiFi available in the cabs.

Date of experience: June 2018
Thank newtella
CityCabsEdin, Manager at City Cabs, responded to this reviewResponded February 13, 2019

Hi newtella Thanks for taking the time to leave us a review and thank you for travelling with us. We hope to see you in a City Cabs again soon :) Thanks Kyle

Reviewed January 4, 2019

We used Citicabs for 2 days for our daughters wedding.All 8 cabs arrived together on time they had been booked weeks in advance but ran like clockwork.We ordered more when we left the venue and the next day for the station they arrived immediately.Brilliant service!

Date of experience: December 2018
Thank Joanne S
CityCabsEdin, Manager at City Cabs, responded to this reviewResponded January 8, 2019

Hi Joanne S Thanks for taking the time to share this with us. We're glad that everything went smoothly with the bookings and I hope that the wedding was a great success. Thanks Kyle

Reviewed December 23, 2018

Although satisfied with the overall service, I am regularly travelling for business and book city Cabs via my employer's corporate account, usually to go from home to Edi Airport. A couple of years ago, I had to sign on their machine upon arrival but over...More

Date of experience: December 2018
Thank HuguyBear
CityCabsEdin, Manager at City Cabs, responded to this reviewResponded December 26, 2018

Hi HuguyBear Thank you for taking the time to leave a review. Some of our corporate accounts make it a mandatory requirement for passengers to sign after the job, others don't. It really depends on the account holder. If you wish to sign for the...More

Reviewed November 7, 2018

We used the City Cabs app twice a day for a week whilst we were on holiday in Edinburgh. It was very useful to be able to pre-book a taxi with 6 seats to accommodate our group and we found it was more cost-effective for...More

Date of experience: November 2018
Thank AnnaGuernsey
CityCabsEdin, Manager at City Cabs, responded to this reviewResponded November 8, 2018

Hi AnnaGuernsey Thank you for taking the time to write a review. I'm glad you enjoyed using our app, and hope to see you in a City Cabs when you next visit Edinburgh on holiday. Thanks Kyle

Reviewed September 22, 2018 via mobile

I’ve not had an issue with the drivers or taxis but again an early morning airport booking has arrived late. What’s the point of making an advanced booking via the app - which is great - if the job is not issued until 5 mins...More

Date of experience: September 2018
Thank N R
CityCabsEdin, Manager at City Cabs, responded to this reviewResponded September 24, 2018

Hi Nicola R The term 'Advanced Bookings' when booking with taxi firms basically means that your booking is in the system waiting to be fired at the appropriate time. I can only apologise that we were late to pick you up, we are able to...More

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Nearby
West End
Prevailing winds meant that most cities that grew in
industrial Britain had their most desirable
neighborhoods to the west – upwind of factory fumes.
Edinburgh was no exception, with its wealthiest
citizens settling in its West End and leaving behind
grand Georgian townhouses, private gardens and genteel
crescents. These backstreets remain as dignified and
sleepy as ever, and most of the action here lies along
...More
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Questions & Answers
Ask a question
keshhavt
September 21, 2017|
AnswerShow all 2 answers
Response from ninaferg | Reviewed this property |
Yes of course! Anywhere you would like to go from Edinburgh,and long distance fares are normally set prices, so you will know before you travel!
0
Votes
MazDerryN_I
March 16, 2017|
AnswerShow all 2 answers
Response from KyleB_Edin | Property representative |
Yes, you can book by calling 0131 228 1211 or by using the app. City Cabs have taxis at the Airport rank so you may not need to book.
0
Votes