We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews my mum spa facilities treatment rooms neck and shoulder massage apex hotel couples package spa yesterday changing area gift voucher high standard therapist facial elemis taster pool hairdryer
Visited the spa yesterday with a gift voucher which I was gifted.. The treatment itself was lovely and the girl who carried out my treatment was very nice. However, the use of facilities which was included in the voucher was poor. The jacuzzi was not...More
My sister and I visited the Yu Spa in the Apex today. We had a wonderful time! We used the spa facilities before we had a treatment. It costs an extra £10 to use the spa facilities including swimming pool, jacuzzi and sauna. I had...More
This hotel is mostly for adults would not recommend the pool facility as it was very cold and other members off health club where rude.Both my children where extremely disappointed at how cold the power pool was, my children 9 & 11 where more grown...More
Review collected in partnership with this attraction
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The perfect way to relax and unwind as part of a mini break. If you’re a guest at the Apex Hotel you can use the gym, pool or sauna at anytime, otherwise you can access these facilities two hours before your treatment time. The Futatsu...More
One of my vouchers was for a back and neck massage and I was able to combine this with my other vouchers to get a taster treatment of facial, body and foot massage. I also booked 2 hour spa session. Pool and sauna area recently...More
Was really disappointment with my treatment. I hand a back, neck and shoulder massage and have had similar treatments in the past. The treatment costs are pricey and I was really looking forward to my massage and expected a high standard. I was really let...More
We made use of this when recently staying at the Apex. It is a lovely little spa with friendly and efficient staff. They provide keys for the lockers so no faffing around trying to find £1 coins. Towels are also supplied. The pool is lovely...More
Me, my mum, sister and daughter stayed at Apex Dundee for a spa break. I originally booked this through a spa break booking company. When booked I was told that rather than a facial and a massage I could change the spa package to a...More
Date of experience: February 2018
AngelaME8123GW, Manager at Yu Spa, responded to this reviewResponded March 1, 2018
Thank you for taking the time to leave us a review and I am sorry to hear of your disappointment with your recent visit.
Can I please ask for more details on this visit so that I may investigate this further?
Normally we would...More
I recently visited the Yu Spa for a full body massage treatment following a full on ski week in the Alps. I was not disappointed. I used the spa and the staff were very helpful and the place was spotless. Lisa, the therapist was very...More
My partner and myself visited the spa yesterday and went for a couples package. Well worth the money and the girls that done the treatment were very good and professional.
Would recommend it to anyone.