The Abbey Mill
The Abbey Mill
4
Historic Sites
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This location was reported permanently closed

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
76 reviews
Excellent
21
Very good
32
Average
11
Poor
7
Terrible
5

olibot
Bishop Auckland, UK1,242 contributions
Couples
Disappointed really - gives the impression of an independent retailer. When actually it’s another Edinburgh Woollen Mill. Shame that they don’t allow dogs upstairs or down.
Written December 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

William A
Staffordshire829 contributions
Once you know it's EWM then you can know what to expect. Looked in to cafe for an afternoon cake....looked disappointing, didn't stay.
Notice it's recently been demoted from 3 star to 2 star tourist attraction.
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

C Cothern
Milan, MI119 contributions
Couples
We were growing tired and in need of a pick me up while touring Melrose Abbey. We didn't want to drive to a restaurant and of the three cafes we saw nearby we chose the one right across the street and down the hill a short walk. I had an egg and mayo sandwich and my wife had a baked potato with beans (never tried beans on a potato before, except for chili beans back in the USA). They were reasonably priced, the service was very friendly and it saved us a lot of time, so even though it wasn't a fine dining experience, we weren't expecting one so it was just fine for us.
Written July 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

wd0tsc0t
Edinburgh, UK21 contributions
Couples
I wouldn't normally have put in a review but given that both my partner and I are suffering from burnt mouths I think it's worth mentioning.. We ordered two large bowls of soup, coffee, tea and a scone- grand total of £14.00. Whilst waiting for the soup to arrive we heard the disappointing beep of microwave- which seemed to be on for some time. When the soup arrived country vegetable - it was a bowl of stock with vegetables (mainly carrots) floating in it with enough salt to keep me going for a week. It resembled the soup I get in my work canteen. I took one spoonful of the soup and managed to burn off the roof off my mouth- which is still sore. It was obvious that the "homemade" soup had been defrosted and then heated up to the point of scalding - be aware of the old adage " Boiled Soup is spoiled Soup". After our experience we walked into Melrose and immediately regretted our choice of café as there were plenty of other places serving home-made soup at a cheaper price than at the Abbey Mill . Next time we will try the Ship Inn which had a home-made soup AND a sandwich for £4.50... I'm afraid in a small town like Melrose- you have to up your game. Don't burn your customers mouths and make proper soup- it's not difficult!
Written October 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Allison G
Lanarkshire26 contributions
Couples
We visited here for some lunch and ordered a baked potato and a Panini. We waited and waited and were told there was a delay. Eventually our drinks arrived so we thought the food would follow, Wrong!! the food tool another 25 minutes by which time our drinks were drunk. In total we waited 55 minutes for a basic order. Not good!

The coffee shop was fairly busy and everyone was waiting a long time not just us. Serving were a young girl and boy and both seemed very nervous and inexperienced, maybe their first job???

The food when it eventually arrived was fine but we wouldn't go here again due to the poor service.
Written March 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Barry M
North Yorkshire, UK38 contributions
Couples
This is a fairly typical Scottish Woolen Mills cafe and shop as seen all over Scotland. Fortunately our visit coincided with the departure of a tour coach, so was quite quiet. The tea and scones were served reasonably quickly by the two young staff members, who were pleasant but not very talkative.
Written June 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ninahorse
scottish borders150 contributions
Couples
We go in here every week for the best coffee in Melrose, The staff are out of this world so friendly and helpful, cannot wait to go back.
Written December 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andytunes
West Lothian6 contributions
Couples
Dropped in for a coffee and a scone at Saturday lunchtime - never again.

The place lacks any kind of atmosphere, the staff although polite were not particularly welcoming and to describe the service as slow is to flatter it - dead slow and stop is more like it. We had finished the scones well before there was any sign of the coffee coming to the table and in fact we had to remind the staff we were waiting for drinks. A lady at another table practically served her soup herself as she had given up hope of it arriving!
Written August 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

juliaandadam123
Ashford, UK1,535 contributions
Family
Trip advisor needs updating as we got here to find it was permanently closed. It’s a shame as it looks like a perfect location and easily accessible for tourists.
Written February 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jennyclan
Scottish Borders, UK3 contributions
Family
I love this place, it is what it is!!! a Woollen Mill Cafe, with normal opening times and the smell of the usual tea, coffee and food. With just a little further to walk out town, (between the Abbey and the tweed) ..Its for those who want simple food at good prices. But the best thing I like about this place is the peace, quiet and spaciousness. Away from the town, centre with plenty of parking lots of choice in seating and quiet music.... makes it rather calm. Add a lovely cup of cocoa and cake and we are all refreshed ready to go out and about. If you wqnt pretentious and expensive go uptown...it not go here.
Written May 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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The Abbey Mill (Melrose) - All You Need to Know BEFORE You Go