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Review Highlights
Excellent customer service for multiple food allergies

I suffer from a number of food allergies. I approached the staff in the Oak Restaurant asking if... read more

Reviewed 1 week ago
Allergyalice
via mobile
Relaxation at its finest - pure luxury

I went here for a relaxation massage as did my other half .We have been here before and were happy... read more

Reviewed 4 weeks ago
_paulaorr48
,
Belfast, United Kingdom
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Traveler Overview
  • Excellent63%
  • Very good17%
  • Average11%
  • Poor3%
  • Terrible6%
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“slieve donard”(24 reviews)
“steam room”(8 reviews)
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Contact
Downs Road, Newcastle BT33 0AH, Northern Ireland
Website
+44 28 4372 1066
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Reviews (98)
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All reviews relaxation room slieve donard steam room service was excellent pure luxury lovely table our waiter left feeling relaxed quiet area mourne mountains overlooking the sea an overnight stay lighthouse lounge afternoon tea excellent stay percy french restaurant extended family
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Reviewed 1 week ago via mobile

I suffer from a number of food allergies. I approached the staff in the Oak Restaurant asking if the kitchen could cater for my needs. Within half an hour I had a personalised menu created with a number of options for a 3 course dinner...More

Date of experience: February 2019
Thank Allergyalice
Reviewed 2 weeks ago

I received a gift from my children at Christmas 2018 for an overnight stay at this hotel. Unfortunately the date did not suit and when we tried to "Change the Date" I was told I needed to pay a further £120 on top of the...More

Date of experience: January 2019
Thank MARGARET M
Reviewed 4 weeks ago

I went here for a relaxation massage as did my other half .We have been here before and were happy to return. The facilities are also available for use , Sauna, Steamroom, Pool , Jacuzzi. The massage was unreal and I was definitely left feeling...More

Date of experience: January 2019
Thank _paulaorr48
Reviewed November 28, 2018 via mobile

At the four star resort, waiting for 30 minutes for a TV remote, and twenty minutes to reach someone at the reception. Not impressed.

Date of experience: November 2018
Thank catrionac837
Reviewed November 3, 2018 via mobile

Dylan Chaplin bar, he served us when we were getting food then also severed us when we where at the bar, the most pleasant boy I’ve ever met he made us feel so welcome I felt like he was family he is so nice I...More

Date of experience: November 2018
Thank abbieharrison68
Reviewed October 26, 2018 via mobile

Just come back from another 2 day stay in my favourite hotel. As always the ambience of the place is just a joy. The leisure facilities are first class and spotlessly clean. All the staff are helpful and friendly. So what is there to complain...More

Date of experience: October 2018
1  Thank Amiga426
Reviewed October 18, 2018

I have stayed in the Slieve Donard on many occasions thru the years and always been completely satisfied with all aspects of it - meals , bedrooms , leisure facilities , staff , etc. However , during the last year or so , I have...More

Date of experience: October 2018
Thank alangeorge333
Reviewed October 3, 2018 via mobile

Lovely setting, friendly courteous staff. Really nice meal in Percy French. We also got an upgrade on our room to an executive overlooking Newcastle beach, beautiful. No sky TV in the hotel though we watched the golf in the Percy French and the craic was...More

Date of experience: September 2018
Thank Monica J
Reviewed September 24, 2018 via mobile

Lovely hotel, awful service. Stayed over for a wedding and the service at the reception was awful. Not enough staff. Have you ever heard a meal taking 3 1/2 hr! Next morning was the same with big queues for breakfast, again due to staffing problems.

Date of experience: September 2018
Thank andrewgJ576YP
Reviewed August 30, 2018 via mobile

Cut all ties with Percy French Ruined our stay shocking restaurant couldn’t believe it’s tied to a great hotel

Date of experience: August 2018
Thank stephenelder
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