Waterfront Hall
Waterfront Hall
4
About
The Waterfront Hall is a landmark entertainment venue in Belfast City Centre, offering music, comedy, entertainment and family events for everyone.
Duration: 2-3 hours
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  • steven1105
    Belfast, United Kingdom121 contributions
    4.0 of 5 bubbles
    Jim Eoin Concert
    I never review concerts or venues but credit were credit is due. 5 obnoxious guys sat in front of us at the Jim Eoin gig last night and from the second they sat down everyone around them knew they were going to be disruptive. Completely drunk and carrying on like they were at their local bar. Fortunately these brain dead idiots never know how to conduct themselves in public and started to swear, make sectarian comments and vape! It was the vaping that got the attendants attention and they were removed after the warm up act. I have been to other venues where this would have been allowed to continue for alot longer before having to be dealt with. A particular well done to the young lady in red glasses (sorry we didn’t get your name) she was firm and didn’t let them away with their behaviour. A credit to the Waterfront staff.
    Visited November 2023
    Traveled as a couple
    Written November 12, 2023
  • relaxingbelfast
    Belfast, United Kingdom274 contributions
    4.0 of 5 bubbles
    Rapunzel show was fantastic
    I took my granddaughter to see rapunzel pantomime. I have to say the show was fantastic, she had a great time. The popcorn 🍿 overpriced and soft drink. seeing adults drinking alcohol at a children's pantomime was surprising to me. The light up toys where £6.oo bit expensive as well. In all she enjoyed herself .
    Visited November 2023
    Traveled with family
    Written November 27, 2023
  • lizgibson
    12 contributions
    3.0 of 5 bubbles
    Poor staffing
    Staff can’t organise audience members so the show started late. At the interval the bar was poorly staffed so huge queues meant many couldn’t get a drink. They should have done pre orders to reduce the queues if they can’t keep up with demand. Due to these problems, Sarah Milligans show was reduced.
    Visited December 2023
    Traveled solo
    Written December 8, 2023
  • Norman C
    7 contributions
    3.0 of 5 bubbles
    Arrived excited...left disappointed
    When the tickets first came out for Ulster Orchestra and their performance of Handel's Messiah I was first on there as the score is beautiful and Ulster Orchestra are simply amazing. However my excitement very quickly turned to disappointment with the opening bars of the show with what can only be described as really bad accosutics and sound. I tried my damndest to listen but with no soloist nor any musician wearing a microphone it was so difficult to hear. The only time any real punchy sound or music came through was when the choir and orchestra played together which was great but the majority of the show was muted and overwhelmed by poor quality sound. At the interval I wondered did I have a cold meaning my ears were maybe congested but after speaking to several people they agreed also that it wasn't great. Disappointed, out of pocket and will.think twice about going to the Waterfront Hall next time this amazing Orchestra are playing.
    Visited December 2023
    Traveled as a couple
    Written December 10, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles527 reviews
Excellent
267
Very good
155
Average
54
Poor
16
Terrible
35

Hayley G
Belfast, UK3 contributions
1.0 of 5 bubbles
Dec 2021 • Family
We had tickets for a pantomime that was unfortunately cancelled due to Covid 19. The lady rescheduled our tickets and the ticket price for the new seats and day were £11 less than I had originally paid so she said she would process a refund. I realised after we left that she had actually taken another £11, which I did in fairness get back. The pantomime was then cancelled for all dates so I requested a refund. The refund was processed and was supposed to be in my account within 10 working days. 3 weeks later I still didn't get it so I contacted them. I was again told it had now been processed and would be in my account no later than 5 working days. I still don't have it, have reached out several times and have now received an email telling me there is an issue with my card. This is completely false, the card is the same one I initially paid with, paid an extra £11 and was refunded the £22. The card is clearly not the problem. Very poor service and very disappointing.
Written February 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Hayley, Thanks for your feedback and we fully understand your frustration with this delay. Our Customer Service team have been in touch yesterday and this afternoon via email to arrange a phone call to resolve this issue for you. Kind Regards, Waterfront Hall & Ulster Hall Customer Service Team
Written February 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

La Scunderata
Belfast, UK12 contributions
2.0 of 5 bubbles
Jan 2022 • Couples
The Ulster Orchestra are always world class- I couldn’t fault them. It’s a shame that some people cannot refrain from loudly rustling in crisp and sweet bags throughout performances. A family sitting in the row behind me constantly munched, rustled and talked! Perhaps more emphasis should be put on patrons to be respectful and realise that these are live performances, and not only is munching & rustling highly distracting to other viewers, it is very disrespectful to performing artists.
Written January 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thanks for your feedback, we really appreciate. We understand how the sounds around us in venues during performances can at times be off putting however, we do currently allow food & beverage into the auditorium for some performances. Kind Regards, Waterfront Hall & Ulster Hall Customer Service Team
Written January 31, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dave
Belfast, UK18 contributions
1.0 of 5 bubbles
Nov 2021 • Friends
I attended the Jimmy Carr show on Sunday 7th November 2021. Waterfront Hall emails me the day before informing me of their Covid-19 Strategy. I am told to bring my Covid-19 status with me and that I must wear a mask at all times. Vaccine passports were checked on entry to the venue but masks were optional. When I complained that 99% of the audience were not wearing a mask, I was told masks aren't required in the auditorium if you are eating or drinking. Basically the whole 2,000 audience can drink for 2 hrs and not wear a mask. Jimmy Carr even pointed it out only a few in masks. Another of his lines was welcome to a covid super spreader. Just like to congratulate the Waterfront Management on their Covid-19 Strategy...not!!
Written November 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

steven1105
Belfast, UK121 contributions
4.0 of 5 bubbles
Nov 2023 • Couples
I never review concerts or venues but credit were credit is due. 5 obnoxious guys sat in front of us at the Jim Eoin gig last night and from the second they sat down everyone around them knew they were going to be disruptive. Completely drunk and carrying on like they were at their local bar. Fortunately these brain dead idiots never know how to conduct themselves in public and started to swear, make sectarian comments and vape! It was the vaping that got the attendants attention and they were removed after the warm up act. I have been to other venues where this would have been allowed to continue for alot longer before having to be dealt with. A particular well done to the young lady in red glasses (sorry we didn’t get your name) she was firm and didn’t let them away with their behaviour. A credit to the Waterfront staff.
Written November 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

relaxingbelfast
Belfast, UK274 contributions
4.0 of 5 bubbles
Nov 2023 • Family
I took my granddaughter to see rapunzel pantomime. I have to say the show was fantastic, she had a great time.

The popcorn 🍿 overpriced and soft drink. seeing adults drinking alcohol at a children's pantomime was surprising to me. The light up toys where £6.oo bit expensive as well.

In all she enjoyed herself .
Written November 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

weefatpig
2 contributions
2.0 of 5 bubbles
Oct 2021 • Family
Attanded Shane todd tonight, good show, comfortable venue.
Evening ruined by over zelous staff throwing people out into rain and cold, no doubt following management instructions.
Why do they have to clear the venue so quickly? Lyric etc don't do this, these people will eventually be dragged screaming and kicking into the 21st century and realise this venue is for customers not for owners/managers convenience.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael K
Enniskerry, Ireland28 contributions
5.0 of 5 bubbles
Feb 2022 • Friends
A group of us arrived to the Waterfront to see the mighty Status Quo. One of our group felt unwell and Jackie a member of the floor staff saw to it that he was made comfortable and seated and safe. It ensured a enjoyable night for all. Please pass on our sincere thanks.
Written February 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Michael, Thanks for your feedback, we really appreciate it. Great to hear that our staff were able to assist and help you on the night. Kind Regards, Waterfront Hall and Ulster Hall Customer Service Team
Written March 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pforj
Ballymoney, UK193 contributions
5.0 of 5 bubbles
Aug 2022 • Friends
First time at the Waterfront (I know it’s been here for years) and it was great. Really excellent views from all the seats that I could see and certainly where I was in the stalls. Staff were great, friendly and helpful and the show was fantastic, helped I suppose because it was personal to the NHS & frontline workers. Well done a credit to Belfast.
Written August 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thanks for your feedback, It was a wonderful evening, glad to hear you had a great time! Thanks, Waterfront Hall & Ulster Hall Customer Service Team
Written September 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TONY S
County Londonderry, UK7,195 contributions
5.0 of 5 bubbles
Mar 2022
Nice open and spacious, close to the rail and coach station. The whole place was spotlessly clean with plenty of staff both cleaning and ushering. Several drink/food outlets on each level. The seats are comfortable and the sound carrys well.
Written March 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Michael, Thanks for the amazing feedback! Great to hear that you enjoyed your experience so much. Kind Regards, Waterfront Hall and Ulster Hall Customer Service Team
Written March 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jojo544
Letterkenny, Ireland77 contributions
5.0 of 5 bubbles
Feb 2022
Attended Texas on feb13th which was amazing. The staff were well orgainsed and so helpful. They had lots of staff on checking covid certs 1st then tickets, bar staff were quick, only person I found very unhelpful was the lady working at the ticketmaster desk.
Written February 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thanks for the amazing feedback for our venue and staff! We are sorry to hear you did not have a perfect experience with our partners. We will pass this feedback along to our partners on the Ticketmaster team for feedback. Thanks, Pete
Written February 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Waterfront Hall - All You Need to Know BEFORE You Go (2024)

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