Swansea Tourist Office

Swansea Tourist Office: Hours, Address, Swansea Tourist Office Reviews: 3.5/5

Swansea Tourist Office
3.5
Visitor Centers
This location was reported permanently closed

3.5
12 reviews
Excellent
3
Very good
4
Average
2
Poor
1
Terrible
2

Keith3895
Bradford19 contributions
Swansea Tourist Office Now Closed
Jul 2016 • Couples
The powers that be have now closed this office. |Rang today to be told by recorded message that the office is closed. Rang Cardiff they say many offices recently closed in S Wales. We are going to Porthcawl in two weeks. Office closed. How can they expect tourists to go to S Wales if they close most of the tourist offices?
Written July 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Menq
Newport, UK9,264 contributions
Great place to find out more informations
Nov 2015 • Friends
The Swansea Tourist Office is located right next to the main bus station and is a good place to start a trip in Swansea area. Here you can find a lot of flyers and maps and also souvenirs.
Written December 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

J M N
Swansea, UK278 contributions
To out of the way
Nov 2015 • Family
Surely a TIO should be in the centre of a city - not stuck out of the way and difficult to find? It is also not well stocked with brochures from the areas surrounding Swansea. It also needs to cover areas such as Bath/Bristol that are within a day's drive of Swansea.
Written December 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sidelobe
22 contributions
Helpful
Aug 2015 • Couples
Nice friendly staff. We were looking for information on bus routes and schedules to local towns. The computer would only show times to and from Swansea if you select a particular town. There was no way to compare routes between towns. Not the staffs fault. They did provide me with a web site for the bus schedules.
Written August 19, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jan S
59 contributions
A must visit for all visitors
Aug 2015
Puddled around Swansea for a while and found the best place to get advice and information for the whole of the South Wales region was right there with a great lady called Claire. So very helpful and only to happy to answer questions. They also have a stock of souvenirs for those who need the odd bits to take away. Bright and breezy place on a grey day.
Written August 13, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kosťa J
Ostrava, Czech Republic7 contributions
Information by the bus station
Feb 2014 • Couples
You can find this information centre next to the central bus station. We got a map and information what can we see in Swansea through a one day trip. The personal was nice and friendly.
Written September 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

haslucks
swansea37 contributions
not visitor friendly!
Jul 2012
I visited briefly to pick up a few leaflets on my way to Swansea Market. While there a couple who were probably visitors asked for a map of Rossili. I assume the OS map they actually wanted was not in stock at the time, but there were certainly others there which they could have been offered but they received a very off hand reply of 'we haven't got it, try Waterstones' (this from a staff member who didn't bother to leave the counter to check). Not surprisingly, they had to ask where that was and received brief instructions on how to find it. Why not show them what they actually did have as a first resort, and if that wasn't satisfactory apologise for not having the right map and try to locate one (e.g. by phoning Waterstones or the Uplands Bookshop, who are the OS specialists in Swansea).
If I had been those visitors I would have left with an impression of an unhelpful and disinterested service.
Hopefully this was a one-off as I've seen much better service here on other occasions.
Written August 2, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

trzy_ptaki
Warsaw, Poland45 contributions
ok
I received all the information I needed. Nice staff.
Written July 13, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

swanseabaygirl
Swansea, UK99 contributions
Good free advice!
May 2012
Pleasant TIC in the city centre. Knowledgable and friendly staff who offered excellent advice on things to do in Swansea. Some great gift options too!
Written June 5, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mike551979
Colwyn Bay, UK87 contributions
Call that a map!
Oct 2011
we were given a map to help us find our way around, I'm good with maps but from a pedestrian point of view it was hopeless. The footbridge from the city centre to the marina is marked but not in a way that gives you confidence its the route to use. The fantastic Meridian Tower isn't even on the map - the best part of our weekend away. Surely the map should feature walking and cycling routes.
Written October 23, 2011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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