Techniquest

Techniquest, Cardiff: Hours, Address, Techniquest Reviews: 4.5/5

Techniquest
4.5
Science Museums • Observatories & Planetariums
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2:00 PM - 5:00 PM
Wednesday
2:00 PM - 5:00 PM
Thursday
2:00 PM - 5:00 PM
Friday
2:00 PM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Interactive, hands-on exhibits make this science discovery centre the perfect destination for visitors of all ages.
Suggested duration
2-3 hours
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Tours & experiences
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
1,111 reviews
Excellent
608
Very good
337
Average
100
Poor
36
Terrible
30

emma louise G
2 contributions
Aug 2021 • Family
Booked my tickets online with no fuss or problems. Parked in the car park opposite so not too far to walk. Plenty to do for children. It was educational but in a fun way. Loads to do there. In fact we were given 3hrs not sure if that’s a given time or just through COVID but it wasn’t enough time to get through everything so we will be going back at a later date. One or two of the things weren’t working I did notify staff so I hope that they are sorted by the next time we go. There is a thing called tag (I think) which you can’t purchase online but can once you get there to save your videos and things that you do there. Apparently it is available to purchase once you are there but we were never notified about this until the end. Staff was very friendly however and helpful. We booked into see the dinosaur show and if you get a chance to see the show I would highly recommend paying the £2 pp extra. I think Steph was the name of the person taking the talk and she was amazing! It wasn’t your average show her energy shone through and had all children AND parents engaged. There was a mixture of science and hysterical facts. Again well impressed! I would recommend to everyone
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

visitor773
3 contributions
Jan 2022 • Family
I hadn't heard about this place from many people so arrived quite skeptical. However in an area that isn't too big to be overwhelming, there was a variety of activities. The hurricane experience and being lifted up by a hoover were two exhibits that stood out. However there is plenty of diversity there. A couple of puzzles didn't have obvious solutions or clues, however staff were quickly at hand to help explain the answer. We spent 4 1/2 hours there - we could have easily spent more depending on how much the children wanted to learn. Loads of hands on and interaction, which can be captured using the xtag system. I took KS3 children and that was great for them.
Written January 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your lovely feedback! We are really glad you enjoyed your visit with us. We look forward to welcoming you back to Techniquest!
Written January 24, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lottieemz
Cardiff, UK31 contributions
Jun 2021 • Family
It was our first time visiting since the new update, and it’s awesome! My 3 year old loved it, especially the addition of the slide. There is now a lot more for children that but older too, meaning we could bring our 11 year old family friend without her being bored, but also keep a 3 year old occupied!

In regards to covid, There were plenty of hand sanitiser dispensers, though I did not see anything being cleaned in the 3 hours we were there. There were signs for social distancing but it was not enforced by staff, nor was the correct wearing of masks. If you are still worried about covid it may not be the place for you, how ever if you are more relaxed like we are then it won’t be an issue.
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Lottie, Really glad you liked our updated exhibits and that they were clearly enjoyed by a wide age range! And thanks for your feedback on COVID safety, which has been passed on to our front of house team.
Written August 25, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Holly D
13 contributions
Sep 2021
This isn't a cheap place to visit in the first place but was made worse when the person behind the till added on the discretionary donation without asking and didn't charge the family ticket price and instead charged for everyone individually. This meant we were £12+ out of pocket for the group. We didn't realise until we were handed the receipt and then I challenged this and he shrugged and said he didn't know how to change it. I held firm and he tried to call a manager, after a few minutes of him being on hold and a queue forming behind us we decided to swallow the extra cost.

Inside some of the attractions are pretty good but we were really disappointed that many were out of order or with pieces missing. At over £90 for our group of 8 (inc two children) it was an expensive way to spend a couple of hours.
Written September 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Holly, I'm really sorry that this was your experience with us. As standard, whenever a group of visitors qualify for a family ticket we will put their order through as such, even if the ticket hasn't specifically been requested - apologies that this didn't happen in your case. We have been providing all of our front of house team with refresher training on this point. In terms of the exhibits, we do try to fix any that break as quickly as possible. I'm sorry that on your visit several of them were unavailable. If you would like to discuss this further, please drop us an email at info@techniquest.org. Kind regards, Dan
Written October 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ryan D
2 contributions
Oct 2021
I must say that I am not happy with Techniquest as online I saw advertised that tickets were £10.50 per adult. Even when I arrived at Techniquest, behind the cashier the prices were stated as £10.50 per adult ticket, and £12.00 per adult ticket with donation. When I asked to purchase a ticket she put it through the till and asked for £12.00. I pointed out that the ticket price says £10.50 and that the price she just asked for was with the donation included. Her reply was "We just add it on every time, most people don't comment on it". I thought a donation was mandatory. I don't know if its just me but I see that as being dirty, its practically like a scam.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Ryan, I'm really sorry that this was your experience with us. Our policy is to ask all visitors whether they are happy to pay the donation price, every time. We have been providing all of our front of house team with refresher training on this point as a result of your feedback. If you would like to discuss this further, please drop us an email at info@techniquest.org. Kind regards, Dan
Written October 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Natalie S
Cardiff, UK2 contributions
Feb 2022 • Family
Reception staff were welcoming but there was little to no interaction from the floor staff, and hardly any floor staff to be seen.

I worked at Techniquest 20 years ago as exhibition floor staff and it was part of the job to interact with children and families bringing a little extra to their day.

The two men we saw were extremely introverted and even through he was stood right next to us on an exhibit no conversation was started with the children instead he walked off.

There were also a number of older boys running at speed around the exhibition floor, at one point pushing my daughter out of the way to then dive head first down the slide!

It’s was also disappointing to see that the majority of the exhibition equipment is exactly the same as what I worked with 20 years ago!!
Written February 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We’re sorry that you didn’t enjoy your visit to Techniquest as much as we’d have liked you to. As part of our extension into the Science Capital, we deliberately wanted to retain many of the ‘old favourites’ that visitors have enjoyed over the years, as we recognise that the nostalgic element of a trip to Techniquest is important for many families. So, in the ‘retro’ section we have indeed kept a lot of the exhibits people will remember from years ago – though some, sadly have had to be retired or donated to good homes. In the new extension however, we have added more than 50 brand new exhibits which are geared towards a wide range of children, with many also suited to adult use and learning - so our split on the exhibition floor between old and new exhibits is roughly half and half at the moment. Our front of house team is smaller than it once was, so we understand that there may have been fewer people on the floor than you would have been used to when you worked here twenty years ago. However, we do rely on them to interact well with families in the exhibition space and regularly receive very positive feedback from customers about their engagement with them, so we’re very sorry that this was not your experience on this occasion.
Written February 14, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sjabena
Newport, UK658 contributions
Jan 2022 • Family
We brought our daughter here and she absolutely loved it. Her favourite was the floor piano as well as the water tray. I found it quite disappointing considering they have recently had a big investment there. The biggest annoyance for me was the fact that they have gotten rid of the lovely big cafe they had and replaced it with a smaller cafe that also has two steps to get into. Not the easiest thing to overcome with a pushchair!
Written February 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your feedback – we’re really glad your daughter had such a good time with the giant piano and the water area! We appreciate though that managing steps with a pushchair can be really challenging so we will pass on your feedback to the owners of the café
Written February 8, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Leanne D
2 contributions
Feb 2020 • Family
I loved coming here as a kid so wanted to take my children here. Told my partner all about it and how much fun I had so we went and payed £29 for 2 adults, 2 kids and a free toddler. The place was over run with wild kids snatching off you, jumping on what ever you were on and even when we managed to have a go of something my kids were bored. Things I remembered are no longer there anymore. They now have giant musical instruments, large puzzle type games where you move a bit to see a picture, ant farms, smokers lung vs normal lung and press a button and they both enlarge although button was broke, a "floating ball" that a toddler kept hold of and running around the place with, foam area with foam sticks and blocks? A booth that takes a 5 second print of your shadow on the wall, a box that has a button and if pressed little wheels move and lights come on????? Was so bàd we walked the place 3 times as we were upset about the money we payed but still ended up leaving after 30 minutes.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lauren2186
Cardiff, UK6 contributions
Feb 2020 • Family
Very disappointed! Used to LOVE this place as a kid, took my best friends daughter there last weekend and was shocked at how rundown it was. I would say at least a third of the exhibits were either broken or had things missing, there is no crowd control, so it can get very busy and you cant get near things and both children and their parents are lacking in manners! Its not cheap to get in, so you have to wonder what they are spending the money on, as it certainly isnt the displays! 80%+ were there 20 odd yrs ago when I was a kid and like I say most of them dont work anymore. Very, very sad and I certainly wont be going back anytime soon 😔
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rhys W
London, United Kingdom39 contributions
Feb 2022
A great day out with the kids, repeatable and enjoyable.

Techniquest has been around since the 80's, I have memories of going a number of times. There is a timeless quality to some of the exhibits but it never fails to engage us as a family.

There has been an extension to the building and a large change to the upper floor - something to do with being the 'Science Capital', and I look forward to seeing how it continues to develop.

Sadly the original exhibits are a little faded, some a little broken and some a little hidden from view. Also there were very few staff on show.
Written February 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks so much for leaving us feedback, it all helps us with our aim to continually improve the experience for our guests over time – and thanks for making lots of return visits over the years too!
Written February 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Techniquest

Techniquest is open:
  • Wed - Fri 2:00 PM - 5:00 PM
  • Sat - Sun 10:00 AM - 5:00 PM
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