Kapu
Friday
4:00 PM - 2:00 AM
Saturday
12:00 PM - 2:00 AM
About
Aloha! Think Hawaii, think sitting back sipping a cocktail on the beach in a bamboo hut watching the world go by. Sometimes it's just too far to escape. KAPU Tiki Bar introduces the Tiki vibe to Cardiff for everyone to enjoy and capture those Paradise moments. At Kapu prepare to experience, flaming Tiki cocktail sharers, fruity cocktail trees, teasetastic treasure chests and some of the greatest cocktail Classics all freshly mixed by our lovely Tiki tenders! All this in heart of Cardiff's picturesque city centre just 2 minutes walk from Principality stadium and Castell Caerdyyd, Cardiff's Medieval Castle!
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles92 reviews
Excellent
47
Very good
11
Average
5
Poor
9
Terrible
20

Jane Hitch
2 contributions
1.0 of 5 bubbles
Apr 2022 • Friends
Avoid at all costs!!

Rude bartenders, appears they have a pattern of kicking people out if they are sick in the toilets. (I am regularly sick on a night out, with drinks not agreeing etc).
I was followed to the toilet and after coming out I was immediately removed for ‘Health and Safety Reasons’.
All the staff were extremely rude when I asked why and they would not allow me to wait outside the entrance to tell my friends I was leaving and not still in there. Leaving me alone until my friend came to find me.
When I asked security guard to inform my friends I was on my own waiting outside he refused. He also refused to give me his name being extremely rude calling me “darling” and called me a “childish c**t” for saying I was not happy with the situation as earlier that night I informed staff that a man there was potentially trying to get something into my drink, and they did not escort him immediately off the premises like they did with me. The security guard proceeded to tell me that “he didn’t really spike you though did he” insinuating that I was lying??

Honestly, terrible experience, terrible drinks, and got for bid you feel unwell and need to be sick, (a normal bodily reaction to alcohol) you will be rudely followed and approached to leave.

Oh and BANNED from all other places nearby.. which appears to be a pattern for them. Keep an eye out for bald scrawny security guard and two managers, one man and one female! Dangerous ⚠️⚠️⚠️
Written April 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Isaac Hock
5 contributions
1.0 of 5 bubbles
Jul 2021 • Friends
Horrifically rude staff, particularly the manager. No respect for customers. No wonder they’re empty all the time. If you don’t want to be spoken to like s*** I’d highly recommend going somewhere else.
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claire M
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
A magical start to our Taylor Swift concert, our girls were invited behind the bar to make their own Taylor themed mocktail! An experience they will not forget. Thankyou to Niamh for making our visit so special!
Written June 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dylan N
1 contribution
1.0 of 5 bubbles
Mar 2024 • Friends
Did not have a good experience at Kapu. Was served two for one cocktails 5 minutes before closing and then demanded to leave. The seemingly bar manager refused to give her name so unfortunately cannot name and shame ( breach of trading standards) but it was the worst customer service I have ever experienced. I was told that she was "bored of this conversation" and then practically told us to "f off". Will not be going back with that manager running the bar, it is such a shame as I have been a loyal customer.
Written March 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cori-lee B
3 contributions
5.0 of 5 bubbles
Jun 2022 • Friends
Customer service before and during booking this place for my sister's hen do was just BRILLIANT. Especially for a night time venue which is normally pretty crap. :) I did not get the ladies name unfortunately who looked after us but a huge thank you! From the door staff to the bar staff, what a lovely vibe you all made! :) thank you for it all!
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Clare P
1 contribution
5.0 of 5 bubbles
May 2024 • Friends
This Tiki bar was recommended so we booked for my friend’s Hen party. I was a bit worried after reading some reviews on here, but they told me there was a new bar manager. When we arrived the welcome was warm and friendly and the staff were smiley. The cocktails were beautiful, our favourites were the water melon cocktail and the 2 giant Pornstar Martinis we ordered for when we arrived Lovely decorations too. The music was dancey and fun. Thank You to Niam, who served us and all the staff for a really stunning night!
Written May 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ailishlee
Maesteg, UK10 contributions
5.0 of 5 bubbles
Nov 2020 • Friends
Amazing time here. The waitress Angel was amazing, so friendly and welcoming. Would definitely come back here thanks to Angel’s great service. Great drinks, great vibe, even with the pandemic going on. Thank you for a fabulous night out.
Written November 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hac1992
London, UK1 contribution
1.0 of 5 bubbles
Last saturday (06/06/2015) myself and my family (all in our 20s) decided to pop into Kapu for a drink before we went to see One Direction (arrived in Kapu at 7pm). Everything was perfectly adeuqate until the people I was with decided to go to the toilet, and within 3 minutes of leaving the table they had come back in utter shock, declaring they had been kicked out by a staff memeber lingering in the toilets. When enquiring about this one of the party says they went to use the toilets, and when she left the cubicle to wash her hands after using the toilet a member of staff rudely and abruptly told her she "knew what she was up to in there" and that "they better leave now and she won't alert the bouncers"... I'm sorry but this is absolutely appalling, on what planet can you assume people sharing a cubicle automatically means they were taking drugs. No attempts whatsoever were made to enquire further to the situation, not even a simple bag check where she wouldn't have found ANYTHING of the sort on their person. Quite frankly I am outraged by this staff member's audacious and irresponsible behaviour. Just where exactly do people get these assumptions from, I would understand if they had been behaving questionably or if there was suspicious behaviour in the toilets, however no such instances occured. To say I am APPALLED by this treatment of loyal customers is putting it very, very lightly. There was absolutely no need for not only to be kicked out, but her rude, accusatory and aggressive behaviour towards us. We were simply 4 women looking to have a nice drink before our evening really began, and thanks to the incompetent, patronising and frankly dispicable behaviour from the staff at this establishment, our night was ruined. You have lost 4 very loyal customers.
Written June 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Angharad W
7 contributions
1.0 of 5 bubbles
Went there earlier today with my friends for a couple of drinks after a nice day out, only to be served by a very unpleasant bar man, who was too busy talking to his friends. We ordered two cocktails, and the glass was very dirty....only realised a huge stain on the glass after drinking it. So went back to the bar and asked for another one, but no, we had to pay for another one, the barman took sooooo long to make the cocktails, as he was stopping every 2 mins to speak to his friend, then I went to the ladies toilets whilst waiting, only to fine the most unpleasant, unhygienic toilet i had ever come across! I didn't even find one toilet i could use! Body fluids on the floor, unflushed toilets, no toilet roll, blue roll all over the floor, it was disgusting! Bearing in mind this was a very quiet - not busy afternoon! We were pretty much the only customers there! Never again!
Written April 15, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rae
12 contributions
1.0 of 5 bubbles
COMPLAINT - went there on Saturday where my friends and I sat down and was told to move by the rudest girl I have ever come across as the area was "reserved" then we asked her if it was ok to sit in the following booth and she said its fine, 2 minutes later she comes up to us telling us to move again as that table was also "reserved" even though we had previously asked if it was ok to sit there, extremely rude and no customer services AT ALL!!! her reply was on a Saturday all tables are booked, in such a tiny bar why would you reserve every chair? Surely you would use your brain and not do this unless you had the capacity to do so, the bar is to tiny to accommodate reserved seating....On another note, the toilets were disgusting, the music was rubbish (no-one was dancing) the drinks were way overpriced for the squalor in which your drinks reserved and the smoking area looked like a dirty old bike shed.....DO NOT GO HERE....awful awful awful
Written April 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Kapu - All You Need to Know BEFORE You Go (2024)

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