Escape Reality Cardiff
Escape Reality Cardiff
5
12:00 PM - 7:00 PM
Monday
12:00 PM - 7:00 PM
Tuesday
12:00 PM - 7:00 PM
Wednesday
12:00 PM - 7:00 PM
Thursday
12:00 PM - 7:00 PM
Friday
12:00 PM - 9:00 PM
Saturday
12:00 PM - 9:00 PM
Sunday
12:00 PM - 7:00 PM
About
Escape Reality is a fully immersive escape room experience where teams of 2-6 players must solve a series of challenging puzzles to escape in 60 minutes! Escape Reality can accommodate large groups of up to 36 people comfortably inside the rooms every hour. Located in the heart of Cardiff, Escape Reality has an exclusive bar and social area making the experience perfect for any kind of event. Prices between £16-£22 per person, open 7 days a week!
Duration: 1-2 hours
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  • Ethan B
    2 contributions
    5.0 of 5 bubbles
    Great experience
    The room we played was the jumanji themed room. It was reasonably challenging within the time frame. Although we got close to finishing we were defeated and run out of time. The staff were amazing throughout the experience and was very friendly. Charlie gave us a detailed but quick briefing and was always on hand for any help. Also thanks to Chris, ria and tyrion for being very friendly and professional.
    Hi Ethan, Thank you for taking the time to leave us a review, we really appreciate it! Charlie, Chris, Tyrion and I were all happy to know we helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again soon! Kind regards, Ria
    Written July 17, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled as a couple
    Written July 16, 2023
  • Destiny B
    2 contributions
    5.0 of 5 bubbles
    Best date ever!!
    I haven’t been to an escape room before so I didn’t really know what to expect however, Charlie gave us a thorough and quick briefing and assisted us when needed. She really did ensure that the experience was a good one by being friendly and professional throughout. We did the jumanji themed room which was actually quite challenging although we were so close to completing the room we ended up being defeated by the challenge! The rest of the staff Chris, ria & Tyrion was very friendly and professional. Honest such a great experience would recommend it to anyone!!
    Hi Destiny, Thank you for taking the time to leave us a review, we really appreciate it! Charlie, Chris, Tyrion and I were all happy to know we helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again soon! Kind regards, Ria
    Written July 17, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled as a couple
    Written July 16, 2023
  • Ceri
    Bradford-on-Avon, United Kingdom16 contributions
    5.0 of 5 bubbles
    A fabulously fun time
    We had a wonderful time and were quite shocked to have actually escaped. Our game master was Jordan who explained everything thoroughly to us ahead of locking us in and even checked in on us a few times which we was something we’d never experienced at an escape room before. We’ll definitely be back to try another room.
    Hi Ceri, Thank you for taking the time to leave us a review, we really appreciate it! Jordan was happy to know he helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again! Kind regards, Ria
    Written July 21, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Traveled with friends
    Written July 21, 2023
  • Nikita H
    1 contribution
    5.0 of 5 bubbles
    Amazing place
    The experience was amazing Chris really started of the experience of with a bang and is a natural comedian misery was awesome and a very hard to solve in a good way. This is a fantastic day out for friends and very well priced. My friends and I will definitely becoming back to take on another room. Please hype up Chris.
    Hi Nikitah, Thank you for taking the time to leave us a review, we really appreciate it! Chris was happy to know he helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again! Kind regards, Ria
    Written July 23, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with friends
    Written July 21, 2023
  • Sarah D
    Wooburn, United Kingdom49 contributions
    5.0 of 5 bubbles
    Really enjoyable escape room.
    Had a great experience in the ‘Misery’ room. There was plenty to work out and challenges to explore. It was a bit creepy which really added to the atmosphere. Holly, our team guide, really set the scene before we entered and her intro was thorough and gave us enough advice not to have any disasters, but didn’t give any hints (until we really needed one half an hour in). A really enjoyable hour- one of the better escape rooms we have done.
    Hi Sarah, Thank you for taking the time to leave us a review, we really appreciate it! Holly was happy to know she helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again! Kind regards, Ria
    Written July 23, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with family
    Written July 23, 2023
  • dooby30
    Swansea, United Kingdom3 contributions
    5.0 of 5 bubbles
    Alcatraz
    Anyone wanting to do an escape room should definitely try Alcatraz at Escape Reality! It was so much fun and we had such a laugh trying to solve the clues. We enjoyed so much that we’ve booked to do another one in a couple of months.
    Hi Dooby, Thank you for taking the time to leave us a review, we really appreciate it! The team were happy to know they helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again soon! Kind regards, Ria
    Written July 30, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written July 27, 2023
  • Becca
    1 contribution
    5.0 of 5 bubbles
    Absolutely amazing, 10/10 would absolutely recommend.
    My parents and I visited recently and had an amazing time! It is so much fun and we really enjoyed working together to beat the rooms so much that we went back for a round two. We completed The Heist and then decided we were confident enough to come back and do Jungala. Our games master, Holly, was incredible both times round even in the (surprising) UK summer heat! She was so lovely and made us feel so welcome and excited for our experience, even though we were quite nervous we wouldn’t escape beforehand! She filled us with confidence and gave us a nudge in the right direction whenever we felt stumped. I couldn’t recommend this more :)
    Hi Becca, Thank you for taking the time to leave us a review, we really appreciate it! Holly was happy to know she helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again soon! Kind regards, Ria
    Written July 30, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Traveled with family
    Written July 27, 2023
  • Chantelle W
    7 contributions
    5.0 of 5 bubbles
    Amazing!
    Really enjoyed the escape room. We did the heist which was really enjoyable and would definitely reccomend. Chris who was our host was friendly and helpful, especially as it was my first time there. Thank you Chris, I will definitely be returning.
    Hi Chantelle, Thank you for taking the time to leave us a review, we really appreciate it! Chris was happy to know he helped make your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again! Kind regards, Ria
    Written August 6, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled with friends
    Written August 5, 2023
  • jason b
    Barry, United Kingdom1 contribution
    5.0 of 5 bubbles
    A fun experience, fab staff team
    Had a great time. We tried Alcatraz and found it challenging but great fun. Charlie met us in reception and gave us an energetic and funny introduction to the room and ran us through the safety aspects. The staff were friendly and helpful and made the experience very enjoyable. Thanks, we will return to try another game.
    Hi Jason, Thank you so much for taking the time to leave us a review, we really appreciate it! Charlie was happy to know she made your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again soon! Kind regards, Ria
    Written August 12, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled with family
    Written August 11, 2023
  • James G
    10 contributions
    5.0 of 5 bubbles
    Escape from Alcatraz
    Our second visit here. Amazing experience again. Hosted by Jordan, who was excellent. The room we did was Alcatraz, which was great fun. We even managed to escape! Definitely recommend an escape room here. Fun for friends and family
    Hi James, Thank you so much for taking the time to leave us a review, we really appreciate it! Jordan was happy to know he made your experience all the better and I'm so happy to hear you had such a good time visiting us. We look forward to hosting you again soon! Kind regards, Ria
    Written August 18, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled with family
    Written August 14, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,800 reviews
Excellent
1,696
Very good
81
Average
14
Poor
7
Terrible
3

Maddie C
3 contributions
5.0 of 5 bubbles
Jul 2021 • Friends
AMAZING!! It was our first time at escape reality Cardiff today and we did the Misery room and escaped- we loved it!! We’ve previously done escape rooms at other places but enjoyed this one so much and will definitely be coming back, already discussed coming back this week. Our host Fayth made the trip worth the visit, we’re a group of young girls and really got on with her, she was funny and energetic, just what we needed before we went in the room. She also gave us the perfect amount of help and independence. Before entering the room she set us up perfectly with the backstory and we had a laugh. The end polaroid photo is brilliant with the use of fun comical signs. I honestly could not recommend this place enough.
Perfect way to spend a rainy summer day.
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 882maddiec, Thank you for taking the time to leave us this lovely, I'm happy to know you had such a good time with us! Fayth was so happy to know she made your experience with us all the better. If you're a fan of horror, I'd definitely recommend our Enigmista room next. Especially around Halloween! We hope to see you again soon! Kind regards, Ria
Written October 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jordan P
2 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Was spectacular about escaping rooms before Escape Reality, I had a fantastic time, the escapes rooms are well designed and the puzzles are really head starches.
Charlie, our game master if you will, was a massive help, made us feel comfortable, safe and explained how everything worked clearly.
Jordan and Faythe, will amazing as well, I was bit scared in all honesty but they made me feel comfortable and arresured me, and talked us the whole time we were waiting for the room to be ready, which took only a couple mintues
Would recommend to anyone and everyone
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there! Thank you so much for taking the time to leave us a review - we really appreciate all of the feedback we get! We're thrilled to hear that our team were able to make you feel comfortable and that you enjoyed your time with us, we'd love to have you back for another game sometime. Best wishes, The Escape Reality Team
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Adam A
United Kingdom2 contributions
5.0 of 5 bubbles
Apr 2022 • Friends
I visited Escape Reality with friends for the first time today and it wasn’t anything short of amazing, thrilling and just a wonder of entertainment (even if we couldn’t quite find it to begin with). The staff was exceptionally welcoming and hospitable. Standing out was Chris. Chris was truly a highlight of the trip and enhanced the experience to an astronomical level. He ensured that the experience was immersive and made us really feel like we were characters in a James Bond movie. The room was out of this world and I was truly flabbergasted with the quality of the props - simply amazing! The storyline was captivating and we all forgot we were in Cardiff for an hour. Not only was the ‘in room experience’ great but also the moments leading to entering the room and upon leaving the room were also mesmerising. I couldn’t recommend Escape Reality more and if you’re lucky enough to have Chris hosting, you’re in for a treat
Written April 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Adam, Thank you so much for taking the time to leave us a review and for your kind words, we really appreciate it! Chris was happy to know he made your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to seeing you for your next experience! Kind regards, Ria
Written April 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Essjae D
Cardiff, UK27 contributions
4.0 of 5 bubbles
Jan 2020
Though the place is slightly difficult to find (could do with replacing the label on the doorbell!), we were soon inside, and found the spacious reception up a couple of flights of stairs.
Fayth was our guide, and was very helpful and personable, explaining the general rules and room backstory clearly.
We played the Fibonacci room, and after a very shaky start, managed to escape with just a couple of minutes to spare. This was certainly one of the tougher rooms I've played, and is very linear, though the puzzles are interesting.
I'm not a huge fan of the countdown being on an ipad, rather than having a clock visible in the room - it stopped somehow and we had to summon a staff member to set it again. Also, the clue system is via the ipad, and rather than giving a hint to point you in the right direction, it more-or-less gives you the solution to the puzzle outright.
Despite these gripes, we had an excellent time, and will likely return for Escape Reality's other rooms!
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joel T
8 contributions
4.0 of 5 bubbles
Mar 2020 • Couples
We nearly got to the end but we were pretty happen with how for we got considering there was just two of us. The only thing I would say it didn't mention the physical limitations of the room. I managed it fine despite hurting my legs crawling but I could have easily invited family who would have struggled or found it impossible to do this. If the page would have mentioned it requires crawling then would have been helpful because it is difficult for some people. We didn't realize there was a student discount available on weekdays either until we arrived and saw the leaflet because we booked it online nextdoor where if we did it at the desk we would have had it half price. Some of the clues such as the shapes and numbers clue have been etched into the game by previous players so we've already knew the answer without figuring it out.

Was good overall all and would visit again but will be calling first to check physical limitations of rooms because all the website says it requires small amount of activity but I would consider crawling back and forth multiple times through a whole difficult for some and my legs are still aching 😅
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lisa_jayne12
Caerphilly, UK17 contributions
5.0 of 5 bubbles
Jun 2021 • Family
Came here as a group of 13 on a works outing
Each group did a different room - Jungala, Enigmista and Fibonacci. The 5* difficulty Fibonacci room was excellent - a real challenge! On site bar was a variety of drinks was good too as a way to relax pre and post escaping. Thanks for Faith and Jordan for a warm welcome. Would definitely visit again.
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Explore07910308456, Thank you for taking the time to leave us this lovely review! I'm glad you had such a good time with us. Fibonacci is one of my favourite rooms, I love the challenge and decor and I'm glad you had fun with it! Fayth and Jordan were happy to know they made your experience with us all the better. Hope to see you again soon! Kind regards, Ria
Written October 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cassie
Cardiff, UK1 contribution
5.0 of 5 bubbles
Aug 2020 • Couples
Me and my partner went in to do Enigmista the other day. The game itself was brilliant, very fun puzzles and a cool theme. Ria and Chris were great, they were super friendly, very accommodating (even asked if we had any phobias, just to be sure we were comfortable in the room) and they made sure the building was sterile after each game. Can't wait to go again, thanks guys ☺️x
Written August 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matthew
1 contribution
5.0 of 5 bubbles
Mar 2023
This was me and my partner's first escape room experience and we absolutely loved it. We did the "Misery" escape rooms and enjoyed it so much we booked in the "Enigmista" room for the next day with the staff giving us a discounted price.

It was great fun working together in what is a problem solving situation. The atmosphere in each room is very immersive. The puzzles match the theme and can be very challenging but it felt very rewarding once each puzzle was solved.

I have to mention that the staff, were amazing, very friendly and engaging! Especially Charlie, our game master who guided us to our rooms and talked us through what we would be doing.

Highly recommend visiting if you enjoy teamwork, puzzles and problem solving and even just for the experience!
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Matthew, Thank you so much for taking the time to leave us this lovely review, we really appreciate it! Charlie was so happy to know she made your experience all the better and I'm so glad to hear you had such a good time visiting us. We look forward to hosting you again! Kind regards, Ria
Written March 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

damian_huxtable
Cardiff, United Kingdom3 contributions
5.0 of 5 bubbles
Jun 2021 • Family
I visited the Cardiff branch with my daughter for her 10th birthday. Jordan our game master really went above and beyond to ensure she had a great time. He really engaged her in the storyline and gave her the perfect amount of hints so she could solve everything herself. She’s already talking about returning to do The Heist! Given the service received I have no problem giving in to her and returning. Thank you all.
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi damian_huxtable, Thank you for leaving us such a nice review! A lovely read. Jordan was so happy to know he made your experience with us all the better and was able to make your daughters 10th birthday a good one! Send our (belated) birthday wishes! I would definitely recommend The Heist! It is a favourite with the children and they often do better than the adults! We hope to see you again soon. -Ria
Written June 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlotte L
Llantwit Major, UK31 contributions
2.0 of 5 bubbles
Mar 2022
Unfortunately, I get the distinct impression that Escape Reality just does not care as much about the quality of its rooms, the experience of its customers, or creating an engaging atmosphere anywhere near as much as the other escape rooms I've been to in Cardiff and beyond.

The puzzles are not particularly unique or interesting, and are so linear that you're often left waiting for one person to finish a puzzle while the rest of you just look over their shoulder. The room we went into had a white board but no white board pen, which was inconvenient and showed the room hadn't been reset with much care or attention. You get given an iPad and just have to scan numbers to get clues, which I think is a lazy way of handling the clue-giving experience; in other escape rooms I've been to, you get to actually talk to the games masters which I think is much more fun and engaging. The person introducing the room didn't do a great job of setting the scene, and the final "puzzle" was literally just a code written on the wall... It wasn't hidden, it wasn't cryptic, but it was very underwhelming.

Essentially, we did not enjoy this escape room - there were moments when I was actually bored. We've been to many others and this has always been my least favourite unfortunately. I really would recommend trying any of the other escape rooms in Cardiff, they're much better.
Written March 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello TheCharWest, I am deeply sorry and sad to hear that you get the impression that we don't care about the customer experience at Escape Reality, we love every group that comes through our doors to play with us on our Escape Room Adventures and it is with deep regret that we have fallen short on your experience with us. I would love to have the chance to speak to you about your experience and ultimately make this up to you and your team. We are open to all forms of feedback and conversations. If you wish to do so please feel free to reach me at brian.s@escapereality.com at any time. Once again I apologise that you did not enjoy your time with us and hope you reach out. Kindest regards,
Written March 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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