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Open today: 10:00 AM - 5:30 PM
Review Highlights
More of a cafe than visitor centre

Called in for some local information but quickly realised that this was a small part of what went... read more

Reviewed May 14, 2018
Maidenhead, United Kingdom
Nice view

Stopped off for coffee opposite the Castle. Very nice view. Coffee was good and reasonably... read more

Reviewed May 9, 2018
via mobile
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Certificate of Excellence
Traveler Overview
  • Excellent56%
  • Very good30%
  • Average11%
  • Poor3%
  • Terrible0%
Travelers talk about
“cakes”(23 reviews)
“great coffee”(5 reviews)
“coffee shop”(13 reviews)
The friendly and welcoming staff at Visit Caerphilly are on hand to ensure that you get the very most from your visit to the area.Visit Caerphilly offers independent advice with the planning of routes & the booking of accommodation, whilst the...more
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Hours Today: 10:00 AM - 5:30 PM
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Caerphilly Visitor Centre The Twyn, Caerphilly CF83 1JL, Wales
+44 29 2088 0011
Reviews (184)
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All reviewscakesgreat coffeecoffee shopcaerphilly cheeseopposite the castlea great place to meetlovely view of the castlehot chocolatetourist informationfriendly staffgreat positionsmall art galleryadmire the viewdog friendly cafeoutside seatinglight lunchtourists and locals
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1 - 10 of 178 reviews
Reviewed May 26, 2018

Seems like a Coffee shop now rather than a Visitors Information Centre. Poor uncomfortable seating especially if you are disabled with some tables so low they must be meant for children. Friendly staff good service, overall in need of a refurbishment.

1  Thank CEmills447JE
Reviewed May 14, 2018

Called in for some local information but quickly realised that this was a small part of what went on here, however the cafe was very pleasant and overlooks the castle. Serves a selection of snacks and beverages. Very close to the Tommy Cooper statue. There...More

1  Thank KenMaideheadUK
Reviewed May 9, 2018 via mobile

Stopped off for coffee opposite the Castle. Very nice view. Coffee was good and reasonably priced. Friendly staff. Recommended

Thank chiina1722
Reviewed March 26, 2018 via mobile

The centre is in an excellent location next to a small car park in the centre of Caerphilly. The castle is right opposite and there is both indoor and outdoor seating. There is a decent selection of cakes and snacks, service was friendly and prices...More

Thank MarcusHurley
Reviewed February 11, 2018

I recently visited the Visitor Centre on a weekend with my grandchildren and the weekend staff were so lovely. They were really very busy but took time out to be welcoming to everyone. They were professional in their work and promoted our lovely Welsh produce...More

Thank lynniellew
Reviewed January 25, 2018

This is the perfect place to begin your tour of Caerphilly. They've lovely cakes & coffees served with expert advice on what to see & do. Wonderfully friendly, unique gifts and souvenirs, maps, etc... just an overall charming spot to visit.

Thank bikewales99
Reviewed January 20, 2018

Always something new happening there and a warm welcome I especially like the exhibitions Has a small coffee shop on first floor and lots of Welsh souvenirs

Thank Elizabeth C
Reviewed January 14, 2018 via mobile

What a treat to have a dog friendly cafe with good food and a fantastic view over the castle .A warm welcome and excellent service from Kayleigh and Karin who made sure the dogs had fresh water too. If only all coffee shops were like...More

Thank gillsmith821
Reviewed January 13, 2018 via mobile

Service was exceptional. Service a smile. Helpful staff. Especially Karyn. Good local produce with Welsh cakes and local cheese on sale. Friendly atmosphere. Very clean

Thank Gareth D
Reviewed January 8, 2018

After a tour of the castle we visited here for a coffee and some welsh cake.Coffee is a bit of a wait but remember this sin't London and when it came it was piping hot so worth it. The centre's cafe is clean and warm...More

Thank 370andyk
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Questions & Answers
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May 4, 2017|
AnswerShow all 3 answers
Response from swinkle | Reviewed this property |
There's a Travel Lodge near the Red Kite ...which will probably be the least expensive