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Stilwells Chocolate Shop - CLOSED

Review Highlights
Edible gift ideas but over-priced

I had a browse around here on a sunny Saturday. Although it was very busy outside in the town... read more

Reviewed May 28, 2017
Llan Ffestiniog, United Kingdom
Nice products let down by awful service

The fudge here is excellent as long as you can bear the rude, disinterested service of the staff... read more

Reviewed September 21, 2016
Liz S
Llangefni, United Kingdom
via mobile
Read all 10 reviews
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Traveler Overview
  • Excellent20%
  • Very good0%
  • Average20%
  • Poor10%
  • Terrible50%
May 28, 2017
“Edible gift ideas but over-priced”
Nov 20, 2016
“If could have rated worse than terrible would have.”
Suggested duration: < 1 hour
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9 High Street, Conwy LL32 8DE, Wales
+44 1492 582682
Reviews (10)
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1 - 10 of 10 reviews
Reviewed May 28, 2017

I had a browse around here on a sunny Saturday. Although it was very busy outside in the town, there was no-one inside this shop. The shelves displayed the usual selection of edible gift items. I didn't buy anything because I thought they were slightly...More

Thank Jilly2903
Reviewed November 20, 2016

I totally agree with the reviews on here placed by other people. Was also made to feel that myself and my friend were more than an inconvenience. The only time the lady made any sort of interaction with you was if you were going to...More

3  Thank Jmbeazer
Reviewed October 22, 2016 via mobile

We visited while at the Conway food festival. We are local to the area and enjoy coming to Conway it's a great little town. The food festival was also excellent. Now on to the shop itself, they say chocolate is made with love, mmm then...More

1  Thank Congradan
Reviewed September 21, 2016 via mobile

The fudge here is excellent as long as you can bear the rude, disinterested service of the staff. Felt like we were inconveniencing them by trying to by something and we didn't appreciate being spoken to like idiots when we asked about the offer they...More

2  Thank Liz S
Reviewed September 16, 2016 via mobile

Its a lovely chocolate shop with some pretty looking chocolates and marzipan. I bought myself some praline marzipan and it was lovely. I didnt have any issues with customer service.

Thank Mossman19
Reviewed July 2, 2016

Incredibly rude and patronising. Not quite sure the man and woman who own the shop wanted to a customer based business when they obviously have no idea how to interact nicely with people.

3  Thank familiarity100
Reviewed July 2, 2016 via mobile

rude. don't blame customers for opening products when they have not if you expect to have good business. Was blamed for this and spoken to very rudely when I was well aware it was not me. I don't think it is rocket science to be...More

2  Thank Curiosity654534
Reviewed March 17, 2016

Lovely chocolate let down by surly shop staff, won't to be going there again, been before and the attitude was the same then. Do yourself a favour and go to masies in llandudno

3  Thank GillyB33
Reviewed February 17, 2016

This shop has the most amazing selection of chocolates which are to die for. Every possible flavour is catered for. They are not cheap but they are so mouthwatering.

1  Thank grahamb43
Reviewed February 4, 2016

Visited the shop in the heart of Conwy town centre with my excited young children only to be stared at with a nasty disgruntled woman behind the counter who kept telling my children not to touch anything and then following us around the store treating...More

6  Thank Dylan W
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