Traveler Overview

4.5 96 reviews

Excellent53%
Very good30%
Average12%
Poor3%
Terrible2%

Travelers talk about

“helpful staff”(6 reviews)

“free map”(2 reviews)

“conwy area”(2 reviews)

About

Welcome to Conwy. We are are located opposite the main castle car park on Rosehill street in the beautiful Muriau Building In addition to offering general tourist information, we currently provide the following services:- Theatre Bookings: Venue...more

Closed Now

Hours Today: 9:30 AM - 5:00 PM

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Contact

Rose Hill Street, Conwy LL32 8LD, Wales

Website

+44 1492 577566

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Reviews (96)

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1 - 10 of 85 reviews

DurhamColin

durham

10470

Reviewed 1 week ago

Handy

Nice little centre with much appreciated clean tidy public toilets. Handy for car park. Good souveniers

Thank DurhamColin

aimtoturnleft

Llandudno, United Kingdom

4110

Reviewed October 8, 2018

Does what it says on the sign

Plenty of information and the person behind the desk was helpful and knowledgeable about how to make the most of our visit

Thank aimtoturnleft

Dear aimtoturnleft Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Conwy TIC Team

rogerrobert98

Newcastle upon Tyne, United Kingdom

574202

Reviewed September 6, 2018

Helpful and in a distinctive building by the castle

The first stop for information, bookings, planning and getting to know the place. Also contains the city centre toilets.

1 Thank rogerrobert98

Dear rogerroberts98 Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Conwy TIC Team

Marie D

1

Reviewed September 3, 2018 via mobile

Friendly and helpful staff - nice exhibition

Though I only had a day and a half in Conwy, the staff was very helpful with which places to prioritise and how to best spend my time here - both attractions, transport and food recommendations. Thank you for the help and friendly chat!

Thank Marie D

Dear Marie D Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Conwy TIC Team

Louise A

Ilkeston, United Kingdom

6120

Reviewed August 27, 2018

Very nice

Good selection of gifts and such, local info, accommodation, leaflets and knowledgeable staff. There is also a history of the area in another room.

Thank Louise A

Dear Louise A Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Conwy TIC Team

LittlePatsy1

Harrogate, United Kingdom

414215

Reviewed July 28, 2018

Excellent place to visit when you first arrive in the town.

This TIC is conveniently situated between the station, large carpark and the castle. The staff were helpful in proving a free map and explaining where the main visitor attractions are in the town. A nice exhibition in the next room was a good introduction to...More

1 Thank LittlePatsy1

Dear LittlePatsy1 Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Conwy TIC Team

Chris K

Saint Paul, Minnesota

745185

Reviewed July 10, 2018

Free exhibit, but Pay for the WC

Stopped in after coming down off the city wall. The have a very nice Welsh History exhibit here. Also a good place to pick up maps. The down side is no free toilets.

Thank Chris K

Dear Chris K Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Llandudno TIC Team

saskia27

Birmingham, United Kingdom

1721

Reviewed July 10, 2018

brilliant information point

great easy to use informative interactive display tells you the history of Conwy lovely post cards on sale helpful staff

Thank saskia27

Dear saskia27 Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback. We look forward to welcoming you to the town again in the future. Kindest regards Conwy TIC Team

hobolinda

Torrance, California

8733

Reviewed June 26, 2018

Your one-stop shop for info

Very helpful and friendly. Just one error that needs correction: there are 2 ATMs where you can get GBP. You don't have to go to the post office, as we were informed.

Thank hobolinda

Dear hobolinda Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback and we look forward to welcoming you to the town again in the future. Kindest regards, Conwy TIC Team

CJAmey

Goldcoast

87

Reviewed June 25, 2018 via mobile

Great place to start

So pleased we called into the tourist info office when we arrived in the town . What a helpful man , sorry didn’t get your name. We are visiting from Australia. He gave us some advice to walk the castle walls and a suggestion of...More

Thank CJAmey

Dear CJAmey Many thanks for taking the time to leave a review for our centre. We are glad you found our staff member helpful and informative. We really appreciate our customer feedback and we look forward to welcoming you to the town again in the...More

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Nearby

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Questions & Answers

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Maps808171

Hi. Do you offer any luggage storage service during your office hour? Or have any information for where I can leave it? Thanks!

April 7, 2017|

Answer

Good morning Unfortunately we ourselves do not offer any left luggage facility however, the Conwy Visitor Centre (Private Shop) on the same road as us do. The address 19 Rose Hill St, Conwy LL32 8LD and the phone number is... More