West One Bar

West One Bar, Worcester: Hours, Address, West One Bar Reviews: 3.5/5

West One Bar
3.5
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM

3.5
16 reviews
Excellent
7
Very good
2
Average
2
Poor
3
Terrible
2

Neil Newman
1 contribution
Always clean and staff are very friendly and welcoming
Aug 2019
We have been to West One on numerous occasions and have always found the staff to be very pleasant and welcoming. Was served yesterday by a female member of staff by the name of Amy, who is a credit to the place with brilliant customer service! Nicely decorated, nice patio and beer garden.
Written August 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stephgriff
1 contribution
Excellent Function Room
Jul 2019 • Couples
Had a baby shower here this Sunday for my best friend and had the most amazing time!
The room itself is beautiful and clean.
We opted for afternoon tea which was served in mini picnic baskets and on mini picnic benches which looked and tasted divine, along with unlimited tea and coffee was excellent value at £9 per person.
Staff were accommodating and friendly and nothing was too much to ask!
Thank you west one for a fabulous afternoon xx
Written July 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

gaye p
1 contribution
Absolutely awful
Jul 2019 • Family
Went here last Saturday for my sisters surprise engagement party. It was a very hot day and they had no air con on in the room that her partner had paid a lot of money to hire. The bar staff were drinking and by the end of the night they were absolutely paralytic!! The food was minimum (again cost a fortune) then it turned out half of it had not even been bought out !!
The tables were full of glasses and when we asked for them to be collected we were faced with ‘ what did she want now’ and ‘ you have to appreciate we are understaffed’ There was a brawl in the bar downstairs with men shouting and swearing around lots of young children. Last orders were called at 9.30 then when we questioned it we were told ‘ oh sorry it was a mistake ‘ this was literally because the staff were too drunk to know what they were doing. I was overcharged at the bar again because they were too drunk (never got my money back but didn’t want to cause a fuss as the night was so bad already) AVOID AT ALL COSTS
Written July 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sparkystu70
Halesowen, UK5 contributions
Nice
May 2019 • Couples
Popped in for a quick drink before a meal out , staff were very friendly and seemed professional, will be popping back in again soon
Written May 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Passenger371893
Bridgnorth, UK7 contributions
Needs some TLC !
May 2019 • Friends
The staff were lovely but it needed a good tidy up. The patio was covered in cigarette buts and biscuit wrappers . Outside tables needed painting and it needs parasols/umbrellas .The food was plentiful but really feel you are missing a trick as because it didn’t feel a nice place to be in. There is more competition in Hagley now with the number of coffee shops and Bathams . West One used to be lovely years ago but it needs a bit it TLC ! Would love to come back as it’s a great position and has the potential to be a great place again!
Written May 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wallywelling
Exeter, UK586 contributions
Family Lunch
Mar 2019 • Family
Family friendly and great welcoming service. Chilled out environment for a Saturday lunch and great selection of food reasonably prices and nice wines and beers. Highly recommended"
Written March 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Claire S
Solihull, UK61 contributions
Hidden Gem
Jan 2019 • Family
Fabulous place - amazing welcome by a lovely lady called Karen.

Food was great, wine reasonably priced and tasty.

Service by this lovely lady exceptional.

I look forward to dining there again.

Good work and good food is appreciated - please keep it up.

Written January 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mrandmrs111
Birmingham, UK442 contributions
Pretty grim all round
Jan 2019 • Couples
When, after over half an hour’s wait, you tentatively ask your waitress if your meals have been forgotten, and she says they haven’t, you hopefully believe her. Then, when she comes back to your table and asks what you ordered, alarm bells ring!

At this point, I did tell her that if the food hadn’t yet been started, we would prefer not to have it. She assured me it was in progress. More alarm bells?

My tuna ‘panini’ arrived after another seven minutes. I doubt it was a panini...it was more like a stale French stick, toasted as in the style of a panini. I have never experienced such leathery bread.

When the other meal hadn’t materialised, even after the ‘panini’ was done with, I requested a refund for the absent meal. This was given, along with a refund for the appalling ‘panini’.

Ok...I’ve described the meals!

When customers arrive at a nearby table AFTER you’ve checked your own meals haven’t been forgotten, and that table gets served their food before you, you really do lose any confidence you might have had.

Now...when we went in, the place had a few folk inside: no excessive noise. After we had ordered the meals, about five minutes into our ordeal at West One, the TV sound was put on at an ear-blasting level. We would not have chosen to go in with sound at this level.

The toilets? The floor was filthy...clearly hadn’t been cleaned since the night before, with much dirt in corners that hadn’t been touched with brooms or mops for some time.

Service? Well, the first waitress was pleasant enough. The person who gave the refund was excessively matter-of-fact and unapologetic. She explained that they ‘always have the football on’!
Written January 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mecaman
4 contributions
70th Birthday Party
Nov 2018 • Friends
The West One Wine Bar function room proved an excellent venue for my recent birthday party. The space easily accommodated our 70 guests, plus a buffet, DJ, family photos slide show and children's' entertainer.The dance floor is a reasonable size and there is a quieter area down one side with tables and chairs for those who want to chat. The luxury buffet we chose was very good and the venue demonstrated flexibility for children, vegetarian and vegan tastes. The manager Claire was attentive to our needs and her team decorated the function room for us. It should be noted that the function room is upstairs so may not suit those with mobility difficulties. My only small caveat is that the upstairs bar only takes cash but there is an ATM nearby. All in all a very good evening and I can wholeheartedly recommend this venue for a party or other celebration.
Written November 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jusu3108
Birmingham, UK16 contributions
Awul service & poor quality food
Oct 2018 • Family
Visited today with 5 young children. The place was empty yet it took one hour for food to arrive - not good with small children to entertain. The coke tasted off & I had to ask for replacement- no apology offered. The food finally arrived, one portion of fries was missing & never arrived. The pizza was just awful, inedible & had to be sent back - again no apologies. Rest of the food was poor quality & like microwaved ready meal standard if that! Overall poor service, unacceptable wait time, awful food. Place seemed grubby with dirty stained chairs too. Won’t be coming back any time soon!
Written October 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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