Little Acorns

Little Acorns, Worcester: Tickets, Tours, Hours, Address, Little Acorns Reviews: 3.5/5

Little Acorns
3.5
Game & Entertainment Centers
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
Popular mentions

3.5
133 reviews
Excellent
58
Very good
23
Average
17
Poor
15
Terrible
20

revolutionfrommybed
West Midlands, UK264 contributions
Lovely on Fridays!
Oct 2021 • Family
Little Acorns are currently only open on Fridays, Saturdays and Sundays. I have been on a Fridya twice now and it was lovely, I would give 5 stars and my son (3 years old) had a lovely time!

Today, I visited on a Sunday for the first time and we left after 45 minutes because it wasn't a very pleasant experience at all. The main reason we left is that there were quite a few older kids that were behaving awfully. They were playing very rough, kicking balls with full force. They hit my son in the stomach and then they almost hit me in the face. I asked them to be a bit more careful because of the little ones and they became very rude. Now obviously this isn't Little Acron's fault. It would have been nice if a member of staff would have kept an eye our here and there but ultimately it is the parents' responsibility to watch their children, which unfortunately they weren't.
We left the balls and went to the cars in the toddler area but not long and the hig kids came there and were throwing the cars around. After that we decided to leave, it just wasn't a great experience. My friend and her daughter left before us, her daughter was too afraid to play.

Again, not the staff's fault at all but unfortunately for us it means we won't be coming back on a weekend day. We will definitely visit again on a Friday and I hope they will extend their opening hours!
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Azza
6 contributions
Open when they feel like it
Sep 2021 • Family
Absolutely shocking been twice now the 1st time it was closed went today at 1.45 and was told they was closing at 2.30 ... why have opening times if they close when they like .... needs new management who can commit to its open hours
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review. We are currently open Fri/Sat/Sun/Mon. We always open at 9:30 and we do state that business dictates the time we close. Little Acorns has come through a pandemic and are doing their best to remain part of the community providing a service for families.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cristina L
1 contribution
Very good
Aug 2021 • Family
Very nice and clean place for children to play. And wonderful stuff. I will come from now on.
Thank you!!!
Written September 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your kind review. We appreciate you taking the time to review us.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Robert W
1 contribution
Extremely disappointed
Aug 2021 • Family
Extremely disappointed as I made a 1pm reservation and after a 30min drive with my toddler we are told they are shutting as not busy. This has upset my Daughter and disappointed me. Felt no care from the staff, just excuses.
Written August 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review. We didn't ever close when we had bookings. Thankfully now you no longer need to book.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chrisij
1 contribution
Agressive and inappropriate
Jul 2021 • Family
Not visited for over 2 years due to previous poor experiences, but decided to try again in the hope that things had improved.

Unfortunately this was not the case and all of the poor points still remain. Cheap plastic chairs, exactly the same basic food menu, spend limit for paying on card (who does this in this day and age, espexially with COVID!) and rude agressive mangers.

After spending most of the year locked up, we were looking forward to getting out again with the kids. During the pandemic i have stopped using cash, it's an unnecessary risk for me to take as a clinically vulnerable person. I went to buy some drinks which came to less than £5, so i explained to the person serving which i didn't want to pay cash. What happened next was truly shocking...

The manager (Alan) told me that i was "S#!t out of luck" and that i could not buy a drink. His business, his rules, with absolutely so concern for the pandemic or my welfare. He was agressive and raised his voice. My wife heard the comotion came over to see what was going on, then a woman (preaumably the joint owner/Alan's partner or wife) came out from the kitchen and shouted at my wife to "go away and sit down". The owner accused me of trying to steal and drinks and trying not to pay, trying to get other customers to take his side.

By this point this were so heated that we decided to leave. We fetched our daughter and then we were almost frogmarched to the exit by the Alan, just like a bouncer would march a troublemaker out of a nightclub. He walked closely and agressively behind us, scaring our 5 year old daughter. Once we were out of the front door he slammed it behind us.

Never experienced such inappropriate service in my life. It's hard to believe that these people are allowed to run a business involving children. Please stay away for your own sake and safety
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review. What an elaborate story you tell there. As a business run by the same people it's quite easy to name names! However your review is not only inflammatory but untrue. We thank you for taking the time to write such a tall story and if you wish to supply dates and times we'll happily check CCTV to see the dramatic exit you describe as ALL staff have no recollection of such an event.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

AM
1 contribution
Amazing
Aug 2020 • Family
Absolutely love this place, don't understand the bad reviews. I have turned up 15 minutes from closing before and my child has been let in to play for free. I've been here lots of times and every visit has been amazing. The soft play is the best I've seen. Clean and affordable food in the cafe
Written July 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write a review. We really appreciate your kind words.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Azza
6 contributions
Pleasant
May 2021 • Family
Extremely clean staff on hands and knees cleaning tables / chairs. Not to many people highly recommended
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write a review. We really appreciate your kind words.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Catherine S
1 contribution
Brilliant
May 2021 • Family
Lovely. Food was nice. Atmosphere was pleasant. Nice staff. Very clean.
We have 2 children, one is only 15 months and one is 10 years old. They both absolutely loved it!
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write a review. We're glad you and your children enjoyed your visit. We really appreciate your kind words.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Scott G
2 contributions
Great for kids
Dec 2020 • Family
Absolutely fine for my daughter as she loves it here. However I just tried ordering
drinks where the card requirements are £5 so I was told after trying to order 3 soft drinks. My drinks came to £3.50 and staff wouldn't take my order unless I bought something else. "unless you buy something else you're screwed" was the response from the chap behind the counter.
Moments after apologising to other customers that he wasn't doing his job properly.
Poor customer service unfortunately.
Written December 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review. Unfortunately for every transaction there's a charge from the card processor's.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dan Morgan
1 contribution
Brilliant to be back!
Sep 2020 • Family
Great to see this place open again, and being so safe in these crazy times. Our little boy loved it!!
Written September 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write a review. We are glad to have you back & really appreciate your kind words.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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