Dr Choc's Windsor Chocolate Factory

Dr Choc's Windsor Chocolate Factory

Dr Choc's Windsor Chocolate Factory
4.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
Make your own chocolate! We offer a huge selection of chocolate-Making classes. Come inside the factory and make three bars of chocolate. Children under the age of ten need to be accompanied by a ticket holding adult. Celebrate your Birthday or make someone else’s really special. We offer you a different celebration where you can watch chocolate being made and taste our freshly-made chocolate.
Duration: < 1 hour
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  • salice44
    Ringwood, United Kingdom7 contributions
    5.0 of 5 bubbles
    Awesome workshop, amazing chocolate, attentive staff
    My friends organised this event as part of a surprise birthday weekend away. It was so much fun! Lovely chocolate and really efficient staff running the workshop. We felt so welcome and loved every minute of our experience!
    Visited September 2023
    Traveled with friends
    Written September 19, 2023
  • Huw210465
    Iver, United Kingdom40 contributions
    5.0 of 5 bubbles
    Great venue and great hot chocolate!
    We celebrated at daughters 10th birthday at Dr Chocs on Saturday and we all had an excellent time. Our daughter had four friends and they all thoroughly enjoyed the experience. Staff were friendly, polite and showed a real desire to make it a great occasion. Us adults all thought the hot chocolate was one of the best we have had! Well done to all. It is a great venue which should be supported.
    Visited October 2023
    Traveled with family
    Written October 8, 2023
  • James N
    Cardiff, United Kingdom1 contribution
    5.0 of 5 bubbles
    Honest workshop review
    I’m writing to review my experience at the Halloween chocolate making workshop I visited today, I just wanted to say what a lovely session it was for me and my little boy who is 5. I wasn’t sure what to expect but Lewis was a really brilliant host and was very friendly and informative, we both really loved the session. My son is quite shy but Lewis put him at ease straight away and the whole session was fun and engaging and we ended up with some delicious chocolate at the end of it. If you’re thinking of booking the workshop you really should, thank you !
    Visited October 2023
    Traveled with family
    Written October 31, 2023
  • Laura
    2 contributions
    5.0 of 5 bubbles
    Brilliant 8th birthday party
    Dr Chocs provided a fantastic experience for my daughter's 8th birthday party. The kids loved making and decorating their own chocolate products and the staff were absolutely lovely. The chocolate is top quality and they package it up beautifully for them to take home. For kids who love chocolate and being creative, this is a superb party choice.
    Visited December 2023
    Traveled with friends
    Written December 17, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles137 reviews
Excellent
112
Very good
11
Average
3
Poor
5
Terrible
6

IG21
1 contribution
1.0 of 5 bubbles
Oct 2020 • Family
Avoid at all costs! We visited today for a pre booked and pre paid voucher for my 30th birthday. Originally the voucher was booked through groupon, but due to lack of availability we called Dr Choc’s and we were advised to cancel the groupon voucher and Dr Choc’s would match the price paid on groupon and were able to give us a date that suited us.

On arrival, we started to check in for the afternoon tea and straight away the staff member came out with “ we need you to pay the extra amount” we politely stated that we have pre paid and explained the above scenario. Then what seemed to be a senior member of staff came over and her attitude was disgusting. She came across really smarmy about the situation and said well the deal shouldn’t of ever been that price. Which I replied with “ I’m sorry, but that isn’t our fault” her attitude towards the problem was so negative that we asked for a refund and walked out. As we walked out, I approached the lady and said “I find your attitude to customers disgusting” she replied by laughing and saying have a good day!!!!!

Very disappointing especially as we had our 7 months old baby with us, in what I have to say was a very non compliant social distanced shop entrance!!

Written October 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi IJFG21 Many thanks for taking time for the review. We are never rude to customers. You were expecting an afternoon tea, which costs £26 to be given to you for £14, which I am afraid is not feasible in these difficult times. Best wishes.
Written October 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard
2 contributions
2.0 of 5 bubbles
Jan 2020 • Couples
Disappointed as this was not as advertised.
One small chocolate cake, with a mixture of mini cakes.
Hot chocolate was nice and hot, however we had to pay extra for cream etc
Also we payed updgrade for a small bottle of Prosecco each, but only revived half a glass of Prosecco, which I had ask for.
Also they did not seem to be expecting us a afternoon’s tea reservation, as the young lady asked us to go upstairs and if your table has not been reserved, sit at any table.
We could also only have one sandwich each, and not a selection, which you get at other afternoon teas.
Will definitely NOT be recommending this to anyone.
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am sorry for your experience. We did not get any notification about your booking which I have informed Tripadvisor about.
Written February 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kim
Hayling Island, UK22 contributions
3.0 of 5 bubbles
Feb 2023 • Family
The actual chocolate workshop is amazing, the lady who ran our workshop was so lovely and was really good with the kids. There were lots of toppings to choose from for decoration.

The problem we had was with a case of miscommunication. We booked on line and when in the workshop it was full so a little bit on the noisy side and the lady was on the other side of the room so I didn’t hear what she said about the workshop we were doing. We did our chocolate bars and then She gave us some trays with some fruit and to dip. We’ve never been before and thought everyone would know what we were doing and guide us so thought this is what we were suppose to do so carried on.

It was then that it all got a bit awkward I noticed that there was a bit of an atmosphere and then a man was coming in and getting angry and then the lady running the workshop told us that was our experience over. We then left the workshop to be told by the man (maybe the owner) that we shouldn’t have done the fruit dipping and as a result he would like us to pay for it. Normally an extra cost on top of what I already paid of £16 per person but he would charge us £10 per person. So £50 for the 5 of us. Now I’m sure if we said no we weren’t going to pay there wasn’t much he could of done but as I said it was awkward and he really did make it feel like it’s our fault and we’re not awful people so we paid the extra £50. My kids won’t eat the fruit so this isn’t really something I wouldn’t have choose to pay for.

Now I’m sure this is slightly my fault too as I should have read everything and checked everything to know exactly what we were doing (it just says the name of the workshop on the email not details, so would need to read on website) but I assumed we would have been guided as it was all new to us. Such a shame as the experience could have been so lovely but the awkwardness made it not so great for us. I run a days out blog so love to review days out but never quite had this experience before. Shame as would have loved to recommend to our followers.

So our advice, if it’s busy make sure you know exactly what you are there to do as the person leading you won’t and you may end up having to pay more.
Written February 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Apologies for this. We offered to take the chocolate you made as part of your workshop without paying anything extra. You chose to take the dipped fruits, so we had to ask you to pay extra for the material. Usually, it would be about £16 pp additional but we charged you £10 only. Anyway, I am glad that you enjoyed the experience and would love the amazing chocolates that you made :)
Written February 25, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura
2 contributions
5.0 of 5 bubbles
Dec 2023 • Friends
Dr Chocs provided a fantastic experience for my daughter's 8th birthday party. The kids loved making and decorating their own chocolate products and the staff were absolutely lovely. The chocolate is top quality and they package it up beautifully for them to take home. For kids who love chocolate and being creative, this is a superb party choice.
Written December 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Barry S
London, UK333 contributions
5.0 of 5 bubbles
Aug 2022 • Friends
Came here for ice cream and we’re not disappointed.
Small selection of home made ice creams. Our group had carrot cake, raspberry sorbet and Eton mess and they were all amazing.
Staff were really friendly and even though we only had ice cream they still took the time to explain about the shop and workshop.
Would recommend.
Written August 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for the positive feedback. Really appreciate the time you've taken to review us.
Written September 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Huw210465
Iver, UK40 contributions
5.0 of 5 bubbles
Oct 2023 • Family
We celebrated at daughters 10th birthday at Dr Chocs on Saturday and we all had an excellent time.

Our daughter had four friends and they all thoroughly enjoyed the experience. Staff were friendly, polite and showed a real desire to make it a great occasion. Us adults all thought the hot chocolate was one of the best we have had!

Well done to all. It is a great venue which should be supported.
Written October 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen S
Wigan, UK118 contributions
5.0 of 5 bubbles
Sep 2021 • Friends
It was very warm and we’d just walked back into town from Eton; we saw that Dr Chocs had Eton Mess ice cream. How could we refuse?
The staff were kind and helpful as my mum uses a wheelchair - they made space and stored the wheel chair for us while we took the few steps into the enclosed garden at the back. Table service was swift too
The garden was delightful - really tranquil and shaded even though it’s just off the main street . A really pleasant place to relax and recover a while
As for the Eton Mess ice cream it was delicious
I had a waffle with pistachio ice cream on it - filling and tasty
Definitely would go again
Written September 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks, Helen for such nice words. You are welcome to come again. Try making some chocolate this time :)
Written October 15, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HarryG
Hampshire, UK21 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
Booked a Valentines afternoon tea here and it was fantastic. Delicious platter of love heart sandwiches, cakes and of course chocolate. Quite possibly the best white hot chocolate I have ever tasted and outstanding staff. Would 100% recommend.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

debsywalker
Slough, UK2,904 contributions
4.0 of 5 bubbles
Sep 2020 • Friends
We booked a great deal on groupon for afternoon tea with prosecco. Being a nice day we sat outside, the outside area could do with a good tidy up and clean.
The afternoon tea is not traditional but you pick your own wrap and this is served with a hot drink of choice, bite size cakes and 1 scone per person. Based on the price paid it was good value and staff were lovely. Am looking to return for chocolate making.
Written September 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

salice44
Ringwood, UK7 contributions
5.0 of 5 bubbles
Sep 2023 • Friends
My friends organised this event as part of a surprise birthday weekend away. It was so much fun! Lovely chocolate and really efficient staff running the workshop. We felt so welcome and loved every minute of our experience!
Written September 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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