Gateway Yorkshire

Gateway Yorkshire, Leeds: Hours, Address, Gateway Yorkshire Reviews: 2.5/5

Gateway Yorkshire
2.5
Visitor Centers
This location was reported permanently closed

2.5
2 reviews
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Very good
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Average
1
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Terrible
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highstandardsuk
Sleaford, UK155 contributions
calamity
Jul 2014 • Family
Where do I start

This is no airport lounge you have experienced before.

Its true Yorkshire service... The customer is an inconvenience.

Arrived 6am for 8am flight with my 4 and 6 year old

No orange juice
No milk
No croissants
Coffee machine pouring water all over floor
No cups
No tea spoons

The response from the man working there...what do you want me to do about it?

ERM... 'Ow about doing your job'

The manager wasn't much better. 'We did get here very early'. And? Its just under £60 for a family into the lounge. Not outrageous but this is pathetic.

Refused point blank to offer me anything. 'They won't refund you anything'.

Unfortunately there is no option 2 but good service does apply everywhere. Good old Yorkshire 'charm' just doesn't cut it anymore
Written July 11, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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