Castle Cars

Castle Cars, Arundel: Tickets, Tours, Address, Phone Number, Castle Cars Reviews: 3.5/5

Castle Cars
3.5
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3.5
55 reviews
Excellent
33
Very good
5
Average
0
Poor
1
Terrible
16

joel b
London, UK9 contributions
LIARS
Sep 2021 • Couples
Called for a taxi at 10.15pm and was told an hour, fine, will go and have a pint and wait. Called back at 11.25pm and was told the driver is 10 mins away and we're next. Called back 20 mins later and was told the driver turned up and the wrong people got in the car and there was nothing they could do but we would be picked up in another 8 minutes. Called back after 15 minutes and standing on the pavement because the pub had closed and was told they would call straight back. Waited 10 minutes and no call back so decided to walk the mile uphill along the 60mph main road 3 feet from the traffic in the pitch black and have got back to our hotel with still zero contact from Castle cars. AVOID. I'm annoyed the minimum rating is 1 star as they deserve nothing.
Written September 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sebastion L
1 contribution
Horrible
Mar 2021 • Solo
My girlfriend brought a new telly and then called this taxi firm, the driver asked for he's fare then said he'd help carry the telly in once in the house my girl put her bag down and shot to the toilet, which at that pOint the driver stole her purse, which had 300pound in cash,, so people shouldn't use these and they should be closed down, as they are dirty robbing stinkers To the max
Written September 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jo S
Stratford-upon-Avon, UK1 contribution
Excellent service for Goodwood
Sep 2021 • Couples
Booked a taxi online a few weeks beforehand, for Goodwood Revival Festival - start of day pick up, and end of day collection. It always make me nervous to pre-book so far out, but it couldn't have been smoother.

Mike was absolutely excellent. Friendly and chatty, with lots of stories - and very helpful. Most importantly - knew all the shortcuts that locals use, so no delays in our journey at all. He was waiting at the pick-up point 10 mins ahead of time, and charged us exactly the pre-quoted amount each way. An excellent service that I would highly recommend, and will use again.
Written September 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vicky
Wetherby, UK46 contributions
Prompt, friendly and highly recommended
Sep 2021 • Friends
We used Castle a couple of times over the weekend. We stayed at Fontwell Park and used them into Arundel for the evening. Our driver was prompt, chatty and took a short cut to save us sitting in the Revival traffic. On our return, she came into the pub to let us know she was there, but no hurry to finish our drinks as she was early.

Second trip was a return to Revival on Sunday. Different driver, also prompt & friendly. Gave us great instructions on where to wait for our return trip that evening which we managed to mess up, exiting a different gate to the one we entered in the morning, but he found us and again, took a short cut to get us back to the hotel in record time.

Would definitely recommend and use again next year.
Written September 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ch
Arundel, UK1 contribution
Overcharged
Sep 2021 • Friends
Was told when booking that minimum card spend was £10, but driver would “sort something out”. Apparently this meant driving to a a cash point that would have added 1.6 miles to a 1.3 mile trip (which according to the meter would have already cost £6). Seems like they just say anything to get you in the taxi then charge you what they can. I am an Arundel resident and this is the only taxi company in town, but I will not use again under any circumstances.
Written September 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adam B
2 contributions
Useless
Sep 2021 • Friends
Left us waiting for an hour after promising us a car even after I called again and they confirmed my booking. Had to get a lift from a very generous stranger and gave up
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

nickioliver2006
Kent, UK51 contributions
Friendly
Jul 2021
took a ca to a cheese course we was doing, lady driver was really friendly and vey chatty which was nice.
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JanetteReviews
Hertford, UK58 contributions
Good service and good value
Jun 2021 • Couples
After an evening out we rang for a cab back to Premier Inn. Good service, friendly and professional driver, good C-19 precautions (and a third of the price Arrow charged us earlier in the afternoon to go into town!)
Written June 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lisa K
1 contribution
Fantastic
Jun 2021 • Friends
Fantastic. Made the booking online as was attending an event over 48hrs in advance , communication was superb and timely. I had made a mistake on my booking (wrong day)and they called to check due to other bookings for the same day and location. If it wasn't for their customer service and checking I would of been stranded at my hotel and missed my event. Car arrived on time with a very lovely lady driving (didn't catch her name). Thank you very much castle cars for a fantastic service
Written June 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Craig S
1 contribution
So well organised
May 2021 • Couples
So well organised and accommodating. Had a day out to Fontwell races and they were brilliant, punctual, happy to amend our pick up time and a speacial mention to Sylvie who was really friendly and helpful. Will definitely use them again.
Written June 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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