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Bannatyne Health Club & Spa - Brindley Place

Review Highlights
Very chilled and relaxed day out

Me and my friend visited the spa, the treatments we received were good quality and also the... read more

Reviewed 4 weeks ago
Nomad22717131069
via mobile
Really enjoyed

I was given a facial as a gift in the spa here, which I found very relaxing and I thoroughly... read more

Reviewed yesterday
Tara F
via mobile
Read all 289 reviews
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Traveler Overview
  • Excellent41%
  • Very good20%
  • Average15%
  • Poor11%
  • Terrible13%
Travelers talk about
About
Relax the mind, soothe the soul, and lift the spirit. In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There...more
Contact
3 Brunswick Street | Brindleyplace, Birmingham B1 2JF, England
Website
+44 844 248 3713
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Reviewed yesterday via mobile

I was given a facial as a gift in the spa here, which I found very relaxing and I thoroughly enjoyed. I will definitely return for another. The woman was very friendly and approachable, advised me on how to maintain my skin - which I...More

Date of experience: December 2018
Thank Tara F
Reviewed 2 days ago

Got there only to be told I wasn't booked in and would have to repurchase my day pass. Just as I was about to click purchase, the woman called, 'oh is your name ******* *****? I thought you said ***** ****!' This whole process took...More

Date of experience: December 2018
Thank Run-with-the-Wind
Reviewed 4 days ago via mobile

Amazing treatments as always, staff are always so friendly and profesional, great offers to on there recommended treatments, we love coming here!More

Date of experience: December 2018
Thank k-leigh1991
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 3 days ago

Good Afternoon k-leigh1991, Thank you for your comments in regards to your treatments you have with us. I am so glad to hear that you enjoy your treatments and that the staff are friendly towards you. We do like to have different offers running for...More

Reviewed 1 week ago via mobile

Lovely day from arrival to departure, had a spa package deal for myself and my mum including a treatment and use of all facilities. We both opted for back, neck and shoulder massage, Jan-Marie and Lina we're lovely. Relaxing atmosphere during our treatments, was asked...More

Date of experience: December 2018
Thank Sarah_J_mart_n
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 1 week ago

Good Afternoon Sarah_J_mart_n, Thank you very much for your lovely comments in regards to your SPa Day you had with us and I am so glad to read that you had a fantastic time here with us. I am excited to tell Jan and Lina...More

Reviewed 1 week ago via mobile

We went for the afternoon as a treat for my mums 50th and it was a lovely afternoon! We all had a treatment and the ladies were fabulous! The only down side was that it was a little crowded in the pool room, but other...More

Date of experience: December 2018
Thank H5479PXlauraw
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 1 week ago

Good Afternoon Laura W, Thank you for your wonderful comments in regards to your Spa Day and I am delighted to read that you enjoyed your treatments. We look forward to seeing you in the near future, please check out our latest offers on our...More

Reviewed 2 weeks ago

Welcome and friendly staff from front desk all the way through. We filled in our forms and waited to be seen. We were taken in just after 1030 for our massage and facial We were taken to a dual room which is fine but would...More

Date of experience: November 2018
1  Thank Zantefunbex
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 2 weeks ago

Good Afternoon Zantefunbex, Thank you for your feedback in regards to your spa day you had with us and we will use this information to help improve our service of standard. I will be speaking to the General Manager about your comments regarding the facilities...More

Reviewed 2 weeks ago via mobile

I have recently going as a member at the gym, so decided to book a treatment with my cousin, we had a facial, shoulder and neck massage and hand and arm. I have never felt so relaxed it was lovely worth every penny. And treatments...More

Date of experience: November 2018
Thank Discover67318440573
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 2 weeks ago

Good Afternoon Miss Jodie Thomas, Firstly I would like to thank you for your comments in regards to your treatment you had with us and I am so glad you enjoyed your treatment and felt relaxed. We look forward to seeing you rebook your next...More

Reviewed 2 weeks ago via mobile

Not massively impressed by my visit for a spa day given as a gift; me and my husband spent about 20 minutes by the pool in peace before there was a staff life saving training course taking place which involved the end of the pool...More

Date of experience: November 2018
1  Thank LisaAdams1809
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 2 weeks ago

Good Morning LisaAdams1809, Thank you for your feedback in regards to your Spa Day you had with us. I understand we did have a Pool Responder course on over the following week which is a mandatory course for the company to ensure the safety of...More

Reviewed 3 weeks ago

Not an easy place to find. We had received a phone call the day before to change our treatment time to an earlier slot. On arrival we were told we needed to pay £21 for a bag containing a robe, towel and flip flops, on...More

Date of experience: November 2018
Thank Landgirl52
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 2 weeks ago

Good Morning Landgirl52, Firstly, I would like to say I am sorry that you feel you did not enjoy your Spa Day with us. I would like the chance to discuss your comments further if you could contact me on Spa.brindley@bannatyne.co.uk Thank you, Kindest Regards...More

Reviewed 4 weeks ago via mobile

Me and my friend visited the spa, the treatments we received were good quality and also the facilities were beautiful. It made us feel very relaxed and relieved a lot of stress. Changing room floors though were a little grubby but other than that, great...More

Date of experience: November 2018
Thank Nomad22717131069
Spa B, Manager at Bannatyne Health Club & Spa - Brindley Place, responded to this reviewResponded 3 weeks ago

Good Morning Nomad22717131069, Thank you for your lovely feedback in regards to your Spa Day and I am glad to read that you enjoyed your day. I will pass your comments onto our General Manager in regards to the floors to ensure this has been...More

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Questions & Answers
Ask a question
T9167FGemmar
October 10, 2018|
Answer
Response from Spa B | Property representative |
Hello, We have hairdryers available for you to use but no straighteners. Thank you,
0
Votes
Lucy H
October 4, 2018|
AnswerShow all 2 answers
Response from jenkinsso | Reviewed this property |
You can hire. We got ours for free.
0
Votes
Getaway778667
August 5, 2018|
AnswerShow all 3 answers
Response from Spa B | Property representative |
Hi, Unfortunately we do not offer any food facilities here. However you can bring your own food inside, alternatively we have many restaurants around where you can leave the spa and come back. Thank you,
0
Votes