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Selfridges

Open Now: 11:00 AM - 5:30 PM
Open today: 11:00 AM - 5:30 PM
Review Highlights
Great for shopping

It's been a while since I last visited here, and since then it's had a bit of a change. Mainly the... read more

Reviewed 2 weeks ago
Pandamedic
,
Lichfield, United Kingdom
Always a good shopping experience

Shopping and food under one roof = perfect! You can easily spend the day here without realising... read more

Reviewed 5 weeks ago
Dee A
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1 - 10 of 701 reviews
Reviewed 4 days ago

The majority of staff on the perfume counters have a very obnoxious, vulgar and invasive attitude. They treat customers with suspicion. Numerous people I know were inclined to purchase a niche fragrance. However they were deterred because of the aggressive, desperate and patronising behaviour of...More

Date of experience: May 2019
Thank Pyari P
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 3 days ago

Hi Pyari, We're sorry that you experienced this whilst visiting our Birmingham store. If you wish to discuss this further please email us at customerservices@selfridges.co.uk quoting 'SOCIAL' in the subject. Thanks, Mitchel

Reviewed 1 week ago

Love this store. It's such an enjoyable environment to shop in & there is a friendly buzz in every department. With a diversity of fast food or proper restaurant venues Selfridges Birmingham is a whole day out in one place.

Date of experience: April 2019
Thank 886katyok
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 1 week ago

Hi there! We're pleased to hear that you enjoyed your recent visit to our Birmingham store. We hope that we will see you again soon! Thanks, Mitchel

Reviewed 2 weeks ago

It's been a while since I last visited here, and since then it's had a bit of a change. Mainly the food court area has changed and some of the restaurants have had a shuffle around. There's plenty of shops, and if you're savvy you...More

Date of experience: April 2019
3  Thank Pandamedic
SelfridgesOfficial, CS at Selfridges, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for your review on our Birmingham store. We're glad to hear that you and your daughter had a nice time visiting us. We'll pass over your comments, and we hope to see you again soon. Thanks, Maria

Reviewed 2 weeks ago via mobile

There is something for everyone all under one roof . Food and drink Excellent selection of food stuff . Fantastic array of fashion goods Very clean and tidy. Music was a bit loud

Date of experience: April 2019
Thank 281debsm
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for your review. We're thrilled to hear you enjoyed your visit to our Birmingham store, and we'll take your comments on board about the music volume. We hope to see you again soon! Thanks, Kieran

Reviewed 5 weeks ago

Shopping and food under one roof = perfect! You can easily spend the day here without realising it. There's something for every shopper. Shame about parking in general at bulring though.

Date of experience: March 2019
Thank Dee A
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 5 weeks ago

Hi there, Dee. We're pleased to hear that you enjoyed your recent visit to our Bulring store. We hope to be seeing you again soon! Thanks, Mitchel

Reviewed April 12, 2019

Good range of products here. I don't like the idea of music blasting and such a high volume. It's supposed to be a department store, not an Ibiza concert! Also don't like some of the young guys and girls who work there huddling up into...More

Date of experience: April 2019
1  Thank jasonjasonj
SelfridgesOfficial, CS at Selfridges, responded to this reviewResponded April 12, 2019

Hi Jason, Thank you for your review! We'll be sure to pass this feedback over to our Birmingham store. Hope to see you again soon! Thanks, Maria

Reviewed April 1, 2019 via mobile

I went with a family friend to get herself matched to a foundation at Nars today, who also got a bit carried away and went for the concealer too that Sakina had used to create the look on her. Sakina was extremely wonderful in terms...More

Date of experience: April 2019
Thank Reemaabegum
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded April 2, 2019

Hi there, Thank you for your review. We're so glad to hear you enjoyed your visit to our store and the service you received was at the level we aim to achieve. We do hope to see you again soon. Thanks, Mitchel

Reviewed March 21, 2019

this by far the best shopping mall you get to buy things that not available in local town or shops. well presented.

Date of experience: March 2019
Thank Andy J
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded March 21, 2019

Hi Andy, Thank you for your review. We're pleased to hear that you had an enjoyable experience in our Birmingham store. We hope to see you again soon! Thanks, Kieran

Reviewed March 19, 2019

Lots of shop to shop in lots of different food places to eat great atmosphere something for all ages.

Date of experience: March 2019
Thank 2018VS
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded March 19, 2019

Hi, Thank you for your review. We're delighted to hear that you loved visiting our Birmingham store. We hope you found something to your taste whilst visiting! Please come back again soon. Thanks, Mitchel

Reviewed March 5, 2019 via mobile

Again, after travelling to Swansea and London, Birmingham looked like my kind of place. Very well kept Selfridges, fancy displays and nice staff. Keep it up!

Date of experience: March 2019
Thank AMK1988
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded March 5, 2019

Hi, Thank you for your review. We're delighted to hear that you loved visiting our Birmingham store. We hope you found something special to take home with you. Please come back again soon. Thanks, Anna-lee

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Questions & Answers
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Megan_McLean7
November 29, 2017|
AnswerShow all 4 answers
Response from Michael B | Reviewed this property |
It does!
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