Lots of desk space, some great views, wifi, printing facilities, and of course reference and other works to read and use. However, the opening hours continue to disappoint, and the removal of the cafe is strange, meaning I have to go elsewhere to spend money. On these two points, the Library could take a few lessons from the excellent Hive library in Worcester.

Definitely recommend visiting here! The library interior is very stylish and riding up the escalators seeing all the books is breathtaking. Be sure to stop at both of the terrace gardens for a good view or just a nice place to sit and relax. The higher level in particular has a nice view over a neighbouring park. On the 9th floor is the Shakespeare memorial room and an indoor viewing platform, which are both worth a visit. Be aware that the library can get very busy, and you might have to wait a while to take the lift up (or else climb a lot of stairs). The library also has some displays showing the history of Birmingham and a more artistic style exhibit on the ground floor. I'd recommend budgeting about 30-45min for the library. If you're coming here on a weekend trip, note that it's shut on Sundays.

Really well worth a visit, it is a lovely short walk over from the bullring. We took our 2 teenage daughters, they really enjoyed it too. Extra shout out and apprication to the staff - really helpful and friendly,

Come monthly to stock up on books, very easily get lost in the many levels for hours. The centrum of books is like something out of Beauty and The Beast, definitely worth a walk around. Looking forward to seeing the gardens in summer

Great place. The women at desk in reception was not helpful today, very matter of fact when I asked how to register card etc. Not impressed with her customer service, made me feel stupid! Should have taken her name.

On entering we were met by a member of staff who was so enthusiastic. He enquired our purpose and helpfully suggested how we might get the best from our visit. Such a pleasant and helpful man who made our visit so good and worthwhile. When we spoke with him and some colleagues when leaving we were met with the same friendly enthusiasm. Would definitely recommend a visit to this gem if you are nearby.

We were visiting Birmingham for the day and popped in to have a look around. Nice little gift shop inside for Birmingham stuff. The building itself is gorgeous and a credit to the city. The balcony has great views. I envy the city's residents having this on their doorstep!

A brilliant library with many floors, the bottom floor is for children and teenagers and has a wide range of books, many competitions and events throughout the year and also has classes and meeting rooms. The library has a Shakespeare collection, a secret garden, and a viewing area. Security on site and many lifts, stairs and escalators. Old maps available to view of Birmingham and other areas and first edition books.

Never seen a library quite like this before! A very aesthetically pleasing interior. The secret garden is a perfect study spot for students in the summer, and for tourists wanting a nice view of the city.

Most gratifying that in this era of constant online connectivity such a marvellous facility was commissioned and then opened in 2013. It is an extraordinary build, from its dramatic and unique façade to an interior that extends over multi-floors. Taking the escalators to the top led to the relaxing roof garden. From here a further bonus was fine vistas across the cityscape.