Birmingham Botanical Gardens and Glasshouses

Birmingham Botanical Gardens and Glasshouses

Birmingham Botanical Gardens and Glasshouses
3.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Fifteen acres of glorious landscaped gardens with over 7000 plants, shrubs and trees - and a new Butterfly House. Close to Birmingham city centre, this hidden tranquil setting also has four glasshouses taking the visitor from the hot steamy heat of the Tropical rainforest with its rich vegetation, through to the Sub-Tropical House with its stunning palms and tree ferns. The visitor moves through to the Mediterranean House, with its citrus plants and bright conservatory-type blooms - and finally to the stark contrast of the Arid House with desert climate and stunning cacti.
Duration: 1-2 hours
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  • Sarah B
    3 contributions
    3.0 of 5 bubbles
    Disappointed with the Cafe
    The gardens were beautiful and it would be nice to return to see again in a few months when more plants and trees will be flowering. Following our walk around the gardens we thought we would treat ourselves with lunch. This was very disappointing and felt more like a canteen with pre-packed sandwiches. We ordered two tea's and jacket potatoes, one with tuna mayo and the other with baked beans. I checked with the staff member if it came with salad and the reply was yes, it was also advertised on the board. I paid and was presented with 2 cups each with a tea bag and hot water in and a jug of semi-skimmed milk, the preferred skimmed milk was UHT not fresh. Then wondering how I was going to carry it I was told where I could get a tray, this felt very much like a canteen. The jacket potatoes arrived we were very disappointed, they appeared as they had been warmed up as not crispy skins and not fluffy potato inside and also not very hot . The salad on the side was a bunch of mixed leaves without any dressing. It felt as though a bag of mixed leaves had been opened and put on the plate. I would describe this as 'mixed leaves', not a salad . No tomatoes, cucumber, onion just leaves. No dressing. We ended up getting sachets of vinegar, mayo, pepper, salt and even tartare sauce to add some flavour to the leaves. We would have enjoyed a pot of tea and crispy jacket potatoes. Both my husband I felt deflated after a lovely walk around the gardens.
    Visited March 2023
    Written March 2, 2023
  • Helen272
    Lichfield, United Kingdom68 contributions
    3.0 of 5 bubbles
    Such a shame
    Visited this week . What a shame, It’s been a while since we’ve visited the gardens. Okay, it’s the wrong time of year to see an abundance of flowers, but we were both struck by how run down everywhere looked. Lawns looked unkempt. Weeds everywhere and glasshouses in dire need of renovation. The whole place looks like they’ve ignored maintenance for too long. A better experience is to go to Winterbourne Gardens.
    Visited March 2023
    Written March 30, 2023
  • SolihullRichard
    Dorridge, United Kingdom925 contributions
    5.0 of 5 bubbles
    Take it nice and slow
    Extensive gardens which really have something for everybody, from a kids adventure playground to a cafe and conference suites. Good informative notes on plants - you enter through glassed enclosures with worldwide food plants in a rainforest setting through to hot then arid varieties. There are frequent events with the bandstand used every Sunday summer afternoon (details on their website) and some interesting aviaries
    Visited May 2023
    Traveled as a couple
    Written May 4, 2023
  • Kelly
    Birmingham, United Kingdom4 contributions
    3.0 of 5 bubbles
    Plus and negatives. But give it chance.
    It truly was a beautiful place. Not one area I didn't feel so connected to nature. However as much as the venue is amazing the housekeeping side is not. As a disabled toilet user I found all the disabled facilities dirty and without toilet paper. They should use radar keys stops kids going in and peeing everywhere. Also the cost usually it's great less that 10 pound per adult. But the events bump up the prices that are non negotiable even if you are not taking part. when I went today with my husband we paid extra because of a dinosaur experience that we could not do as adults they were puppets but the staff were only allowing children to engage with the puppets so if that's the case why charge extra for adult tickets, why not just double child tickets instead. Also it's not well sign posted. So I rated them 3 stars. I will give them a chance and try again on a non event day. Hopefully be worth the expense then.
    Visited May 2023
    Traveled as a couple
    Written May 27, 2023
  • rayraysworld
    Warwick, United Kingdom1,990 contributions
    4.0 of 5 bubbles
    tree mendous
    car park a bit small but we got a space. paid entry fee and in we went. looked at some interesting indoor plants went out into gardens. looked at birds in aviary and then onto the small butterfly bit. info on plants and trees all the way round and lots of memorials that i think you can buy if want one. this is not a huge place and can be walked round fairly quickly but it's good to take time and examine whats there and read the info cards i would recommend bringing a picnic on a nice day in order to spend a little more time there and there is a play area for kids too. it's nice. being out of town i wouldn't return as i've now seen it and it's not that amazing i would want to return. i do appreciate the hard work put in by the team who work here to keep it in such good shape. can't be easy....... a nice place close to city centre.
    Visited June 2023
    Written July 1, 2023
  • Sa1lor
    22 contributions
    5.0 of 5 bubbles
    The guide made it.
    The Birmingham Botanical Gardens are full of variety and interest. Plants are clearly labelled for those who want that level of detail, while the overall beauty and calm will suit the more general audience. There are plenty of spaces for sitting and taking it all in. The cafe’s offering is competitively priced unlike other places with a captive audience. Our WI visit was enhanced by the guided tour. The gardener in charge of the rose, grass and fern gardens shared his knowledge and enthusiasm generously. If you are planning to go, I would recommend you book the guided tour. It adds so much to the experience.
    Visited July 2023
    Traveled with friends
    Written July 5, 2023
  • Voyager_Nineteen71
    Pune, India583 contributions
    4.0 of 5 bubbles
    Nice garden
    We went to the garden in the afternoon and it was a good visit. It starts off with a section that houses different plants in different climatic conditions. Quite nice if one hasn't been to other parts of the world. Thereafter there is a restaurant, a large garden, and further down, an aviary. There are not too many birds. Further down there is a butterfly garden where one can enter and see the butterflies at close range. I must say though that while there are different colored butterflies, the variety is definitely lesser than what one could see at the Singapore butterfly centre.
    Visited July 2023
    Traveled with family
    Written July 6, 2023
  • fortybefore40
    United Kingdom358 contributions
    5.0 of 5 bubbles
    Tropical plants, British weather!
    It was my first visit to the gardens in years and there was a lot more here than last time, Its a lovely day out especially when the weather is good. I loved the tropical glass houses and the outdoor cacti and succulent beds they were so impressive. The butterfly house was small but nice to see. The planting outside is wonderful there were some lovely flower beds and both native and non native planting. Some of the trees and cacti must be so old! Theres plenty of space for picnics and playing too. It is mostly outdoors as you would expect so best to visit on a dry day we had to run inside to avoid a downpour!
    Visited July 2023
    Traveled with family
    Written July 13, 2023
  • Kate R
    28 contributions
    5.0 of 5 bubbles
    Perfect botanical garden
    Can’t recommend these gardens enough. The bonsai collection alone is worth the trip. I didn’t think I even liked bonsai (the ones at Wisley are really uninspiring ) but these took my breath away. Honestly it’s a hidden gem. The staff are lovely , the cafe is charming as is the butterfly house. The rest of the gardens although small are varied and interesting. Also it’s really cheap to get in! I tried to go by bus from central Birmingham which proved complicated not knowing which stop to use but the tram is really easy and the walk is only about 10 minutes and nice enough.
    Visited August 2023
    Traveled solo
    Written August 4, 2023
  • Victoria F
    Bridgwater, United Kingdom29 contributions
    4.0 of 5 bubbles
    Some amazing plants and trees
    Gardens are lovely with some spectacular trees. There's an alpine area, ferns, cacti, tropical house to name a few. The aviary is closed but you can see the birds flying around. It's a lovely way to spend half a day. The cafe is good value and you can sit outside. Payment is by card only. For the cafe, the entrance fee may be card only as well. I had trouble reading some of the information boards as they've faded in the light. If you come by tram (and a tourist), you'll need Google maps (or equivalent) so allow around 15 mins walk to get to the gardens, I ended up going through a car park and the university grounds! There's plenty of seating around the grounds to shelter from the sun or enjoy the view.
    Visited August 2023
    Traveled solo
    Written August 9, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles1,435 reviews
Excellent
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Mr Thaw
1 contribution
1.0 of 5 bubbles
Sep 2020
My issue is with there parking system.

I brought a parking ticket and still received a parking charge in the post !!!!

I remember when i brought my parking the ticket , the botanical garden receptionist where i brought my parking ticket from, warned me to make sure i keep hold of my parking ticket for 3 months , she said it with a serious tone which i thought was strange !

From this i am gathered that Botanical Gardens have a parking issue. Please read on.

Luckily i kept hold of the ticket as 1 month later i received a parking charge of the ridiculous amount of £100.00 . As i had brought a ticket , i rightly appealed the charge and provided evidence of my receipt ! The company Civil Enforcement , strangely rejected my appeal, so now i found myself in the position of having to appeal the appeal , using my valuable time, to get justice !

Civil Enforcement said they have rejected my appeal, that i have to appeal there decision with a separate online company called Popla, the issue is still pending and i am hoping that these people do the right thing.

I am just warning you that if you are planning on visiting Botnical Gardens with family , do not trust there parking system.
Written October 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter
4 contributions
1.0 of 5 bubbles
Nov 2019
This is review and also a heads up. Don't get caught out by the car park scandal.

I attended the Botanical Gardens in November. I paid my entry fee and car parking admission. Numerous weeks later to my surprise I receive a letter in the post saying that I didn't pay for my parking and that I am to pay a fine.

I was quite shocked at this as I definetly paid for my parking and used their machine. Anyhow I thought I would ring them up and let them know the situation

So I phoned up and explained what had happened to only be told ''Did you keep your car parking receipt'' I replied with ''I haven't kept it no as its been weeks'' The lady replied that I should of kept my receipt for 28 days and that I need to dispute it with the company that have sent the fine.

I left a review on facebook warning people about this car parking scandal and I had numerous people commenting on my post saying how its happened to them. They had also contacted the Botanical Gardens and was palmed off too,
It was then quite clear to me that this wasn't a one off and that the Botanical Gardens don't really care if you are being fined unfairly.

SO if you are planning on visting this venue PLEASE keep your car receipt for at least 45 days. Today I have opened letters from a private collection company demanding I owe £170. Which I think is disgusting.

So yeah they basically stole £170 from me and there's nothing I can do about it. The joys.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sandip G
4 contributions
1.0 of 5 bubbles
Mar 2019 • Family
Visited botanical gardens on 2nd March for our best friends wedding. My husband was the best man and it was a lovely ceremony along with drinks in the gardens. Lovely place.

We were there for approx 2 hours for the wedding ceremony and we had to register our vehicles to make sure we don’t get a fine. We did this and have still been receiving numerous letters along with now a hm courts and tribunal letters. This is disgraceful and I need to understand why I would pay a fine of £250 for 2 hours when I visited the gardens for a wedding!!!!!

I am going to contact local MPs to make sure they know how we are getting scammed and no wonder locals don’t want to visit local attractions due to this reason.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

The Northern Traveller
Derby, UK194 contributions
1.0 of 5 bubbles
Mar 2021 • Family
I came here with my wife and 3 young kids. I paid the parking fee and was given a receipt. I also gave them my car registration number.

I then received a parking ticket with the option of paying now for a reduced fee of £60, pay later for £120 or dispute it. I disputed it and scanned my receipt which I forwarded only to be told I wasn’t successful and must pay.

I then approached the reception staff about about the situation in a calm manner but the lady on reception had an absolutely stinking attitude - and I mean STINKING. After waiting around for 10 minutes and being accused of not following the process properly I started to get agitated and I started to raise my voice because staff couldn’t care less. I was then told to give them my registration number again and they can waver the charge. I was then told by the staff they get and I quote ‘an allowance of wavers per month to write off customers tickets’.

I never heard from the parking company again so it worked but the attitudes of staff completely put me off returning here. I’d advise people to put money in the pockets of organisations that care for their customers and guests.
Written May 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claires
Halesowen, UK51 contributions
5.0 of 5 bubbles
Oct 2021 • Family
Ok, so we visited in half when the dinosaur experience was on, we actually really really enjoyed it, however this may have been because we already have an annual pass which we use often so I felt like we didn’t really pay anything extra for seeing the dinosaurs, we knew about there being no parking only because it sometimes happens when there are big events on or parking is limited, so we know where to park not too far away, although yes it does require a walk along a busy road, but it didn’t feel a problem to us as although I had a pushchair and two older children we were ok with it. It did say on the website that there was no parking on the home page however this may have been added at a later ? Date as I didn’t look at the website until Thursday of half term. It was busy in that we felt it provided a nice atmosphere (maybe post Covid I was just enjoying being in a crowd again) it wasn’t so busy that we had to queue for more than a few minuets, it did make you feel like you had to move on from each dinosaur but it was fine for us, I only wanted to spend a couple of hours out in the afternoon, so I was quite great full that my toddler had to move on for the next people ! We didn’t buy anything from the food stalls and actually I was quite greatful that they weren’t too ‘in your face’ as I was anticipating a tantrum from my toddler for a ballon but she didn’t really notice them. It was nice the park was still open at the back, I can’t comment on the toilets as we didn’t use them, but wer used to the toilets being ‘at the top of the hill’ in botanicals which we just plan around as we walk around, but it would defiantly be difficult for some. Yes some of the dinosaurs were broken I obviously don’t know how but I must say a lot of people were touching and poking at the dinosaurs when it was obvious you shouldn’t be as they’re in a cordon. We actually enjoyed the dinosaur sounds as it added to the atmosphere I didn’t particularly notice that they were the same, my toddlerjust loved seeing them and hearing them, the big dinosaurs were awesome! And my older boys enjoyed the info with each one. We really really enjoyed our afternoon, we found it a nice touch the dinosaurs in the car park but I can defiantly understand why it would of been a nightmare for some.
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there Clairesais! We're glad that you enjoyed your experience at our Jurassic Encounters Experience and thank you for being so understanding for the temporary changes we've had to make during this this time. You've definitely caught the Dilophosaurus' good side! Looking forward to seeing you again soon! The BBG team
Written November 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jenni F
Malvern Hills, UK3 contributions
2.0 of 5 bubbles
Oct 2021
We visited today with a baby. Three quarters of the car park was cordoned off as they prepared for the new dinosaurs exhibition. Reception staff unhelpful and suggested we drove to the White Swan pub and park there. We didn't want to walk back up a busy main road with a baby buggy and felt they should have apologised for the inconvenience or at least put a note on their website. Persisted and they eventually sourced a space. Inside, it was difficult to get around as some of the buildings and grounds were also cordoned off. Understand that they want to put on new exhibitions and bring in much-needed income after the pandemic (the place is looking tired and unkempt now) but please don’t penalise other visitors who have paid the same entrance fee.
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jenni. We are sorry you were inconvenienced by the dinosaurs joining us here are at Birmingham Botanical Gardens & Glasshouses. As I'm sure you can understand moving over 50 large model dinosaurs into the gardens, isn't a quick operation. We have spoken to the reception team who assisted you and they were doing all they could. They also offered you free parking in apology for the inconvenience. In regards to the gardens looking tired and unkempt, we are always welcoming feedback. During the pandemic we were reduced to minimal staff and are working hard to bring the gardens back up to the glorious standard we would believe our guests deserve. We are sorry that you felt penalised, but we can guarantee it was merely due to set up. We hope you will visit the gardens again in the future. Kind Regards, the BBG team.
Written October 30, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Browser240
Birmingham, UK29 contributions
1.0 of 5 bubbles
Jan 2021 • Family
After visiting as a member in January I received a parking fine for £60. As soon as I saw the photo of my wife's car I realised what I had done. Having bought a newer car of the same type and colour, I had entered her old registration into the machine as opposed to her newer one. I explained this to Birmingham Botanical Gardens and they told me to email a copy of the fine to them and they would "see what they could do".

Over a week went by and I hadn't received any response to my email and chase up email.

2 days before the fine went up from £60 to £100 i went back and asked if they were going to sort it for me. Their response was "leave it with us, don't do anything with the fine".

Now I have received a letter confirming it has gone up to £100 and still had no reply from the admin email address.

If they had said from the start that they weren't going to do anything I'd have just paid the £60.

Absolutely disgusting customer service and as a paying member I expected better. Obviously I won't be renewing my membership.

Written March 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Angela J
3 contributions
1.0 of 5 bubbles
Feb 2020 • Couples
Went for afternoon tea. Was booked in for 12.45 arrived promptly to be met by one member of staff. She told us to sit any where after ten minutes provided a pot of tea then five minutes later a cup of coffee whilst still seeing to further guests. I have no problem with this member of staff I feel she worked well considering the circumstances. Eventually we were presented with a plate of finger sandwiches that looked like door steps. No thought or presentation had gone into this at all. Several times had to ask for more tea and coffee has the poor woman was now dealing with 23 customers on her own.
Some time later a plate of small individual tiny cakes were placed upon the table and again we asked for more tea and coffee.
Some time after that, after asking we were presented with our scone jam and clotted cream which turned out to be the highlight of the whole experience.
I must also point out we were sat in a freezing cold room with no heating on.
All in all absolutely ruined my birthday present off my children.
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

runawaybride2016
Birmingham, UK27 contributions
5.0 of 5 bubbles
Jun 2020
I've been here many times before and always find it a lovely place to walk around. The grounds were looking lovely and still beautifully maintained. There were timed entrances to help manage the flow of people and this was managed really well. Having fewer people actually enhanced the experience as it felt very peaceful. Entrance staff were friendly and helpful, most people distancing effectively. The only place I felt a bit rushed was through the glasshouses which you have to go through to exit. Some people just wanted to rush past but there wasn't a lot of room for them to do this.
Written July 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jan s
Birmingham, UK14 contributions
1.0 of 5 bubbles
May 2021
very quiet empty carpark. receptionist had about 10 names written on a sheet of A4 paper, at the office she crossed off our names,we offered the parking fee she waved it away.offered our reg number which she also said it does not matter saying don,t think machines are working carry on through. then we get a £120 parking ticket. well you can take us to court if you think we dodge paying a £2.parking fee on purpose there is something not right here.
Written May 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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