Vortex Gaming

Vortex Gaming, Birmingham: Tickets, Tours, Hours, Address, Vortex Gaming Reviews: 4.5/5

Vortex Gaming
4.5
Game & Entertainment Centers
12:00 PM - 8:00 PM
Monday
12:00 PM - 8:00 PM
Tuesday
12:00 PM - 8:00 PM
Wednesday
12:00 PM - 8:00 PM
Thursday
12:00 PM - 8:00 PM
Friday
12:00 PM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 7:00 PM
About
Situated on the first floor within Resorts World Birmingham, Vortex is their exclusive family entertainment centre, bringing an immersive digital experience and iconic gameplay to your doorstep. From exciting virtual reality sphere rides to new takes on old school classics like Pacman, Space Invaders, and Candy Crush Saga, Vortex Gaming offers something for everyone
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tours and Tickets
Popular mentions

4.5
102 reviews
Excellent
83
Very good
11
Average
3
Poor
2
Terrible
3

Michael H
1 contribution
A great experience
Oct 2020 • Family
Visited yesterday, had a great time. The staff were so helpful and friendly, they went above and beyond to make sure we made the most of our visit! Everywhere was being cleaned constantly and even though it was busy we were still able to social distance.
Written October 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave such a lovely review. We're really glad to hear that you enjoyed your visit and were happy with our safety measures. We'll make sure to pass your kind words on to the team and we hope to welcome you back again soon!
Written October 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christopher P
3 contributions
Basically just a ticket generator
Oct 2020
So, first of all, the tripadvisor bio says state of the art - no. Alot of the game iterations they've bought for the arcade are pretty old (mario kart, time crisis (with ps1 graphics) an old jurassic park on rails that doesnt work.

It has two floors of arcade games, but the second floor is barely a third in size of the first floor.

The had 4 different types of driving game for some reason that were not challenging, just push your foot down no kind of manual gear shift. 4 shooters on rails, and then the rest (over 60% of the entire number of machines) were ticket generators with a simple focus, throw a ball in a hole or press a button and oh tickets! Which you cant even redeem for anything good.

The "virtual reality" is nothing more than a cheap VR headset, you're pushing into a moving chair then the program is just stuff on rails, like a rollercoaster, proper boring.

I've seen reviews mention the cleaning RE: Covid, i did see them cleaning down the machines a lot, which was great - however staff didnt challenge people not wearing masks (quite a few) or for not using the one-way system.

and one member of staff wasnt wearing his mask properly either, so guy with long hair
Written October 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We're very disappointed to hear that your visit was not what you expected and our arcade games and VR spheres were not what you wanted to play. We have another VR experience, the Omni Arena, with many games and interactive gameplay, but this is currently unavailable due to COVID-19 health and safety precautions. We're continuously working to ensure the best experience for everyone and this includes regular reminders for everyone in Vortex, who might not be aware, of the latest government regulations regarding wearing a face covering. The safety of our players and crew has always been our top priority and all of your feedback will be looked into.
Written October 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jcnc2004
2 contributions
Great day out
Aug 2020 • Family
We visited today and I never usually feel inclined to leave a review
However they exceeded my expectations with the covid pandemic in terms of hygiene.
The games were great my children had a wonderful time.
This trip was made more memorable by the man who looked after us. I didn't catch his name but I believe he might have been Spanish ( forgive me if this is wrong) he had long hair and was the most helpful, friendly person we could have wished for.
He made the experience what it was.
Written August 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We're so happy to hear that you and your children enjoyed their visit and you were happy with our new safety measures. We'll be sure to pass on your kind words to the team. Thanks for taking the time to leave your feedback and we hope to welcome you for another fun visit in the future.
Written August 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JaneyJaneyG
Coventry13 contributions
Great time
Aug 2020 • Family
We had a great time at Vortex this afternoon. Great Covid measures. Not huge but enough for a couple of hours of fun. Staff were lovely too.
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave a review Janey, we're really happy to hear that you enjoyed your visit and felt safe with us. We hope we can welcome you back again soon!
Written August 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AislinnandAndy
Cheslyn Hay, UK83 contributions
Fantastic Covid Safe Experience
Aug 2020 • Family
Very impressed by the covid safety measures with extra cleaning and sanitation. The team couldn’t have been more helpful and made us feel really valued!!! Great family fun!
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for the great feedback. We're happy to hear that you enjoyed your visit and felt safe and secure. We hope we can welcome you back again soon!
Written August 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caroline B
Birmingham, UK35 contributions
Great venue for a kids party
Mar 2020
Great venue that my son and his friends really enjoyed for his party last week. We were looked after really well by Kye, who made sure everyone had what they needed, great asset to your team. Recommend!
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave a review Caroline. We're glad to hear that your son and his friends enjoyed their party with us last week. We'll be sure to pass your feedback on to Kye and the team and we look forward to welcoming you in the future.
Written March 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emma
1 contribution
Fantastic birthday party
Dec 2019 • Family
The party just amazing and kids just love it
thx for the friendly team and special thx for the host *Dan*
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave a review. We're very pleased to hear you had a great time and were impressed by the team, especially Dan! We look forward to seeing you again soon.
Written March 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Birthday party mum
1 contribution
Great birthday party
Mar 2020
Vortex made sure two excited seven year olds had a dream birthday party yesterday. It was well organised, with a brilliant host who was authoratitive when needed (excitement levels were high), made sure everyone knew what they were doing, and were having a great time. Happily, the buffet that included chips, pizza, burgers, cheese and pineapple and fruit (there was more - but those were the things I helped finish off 😊 ) was really good . At the end, the guets got a vortex water bottle, and the birthday boys got a cool backpack. Everyone also left with balloons. So yes, fab party. And actually, apart from eating, i did very little, so thanks to everyone at Vortex, especially our host.
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave a review. We're glad to hear that you all experienced a dream birthday party and enjoyed the food and birthday goodies! We'll be sure to pass the feedback onto the team and we hope to welcome you again soon.
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Explorer818301
1 contribution
Birthday Party - daughters 9th
Feb 2020 • Family
My daughter had an amazing party. The staff were friendly and it was well organised. Tom was an amazing party host. The kids really enjoyed it
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave a review. We're glad to hear that your daughter had an amazing party and that you found Tom and the crew to be friendly and well organised. We look forward to welcoming you again soon.
Written February 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emily B
Coventry, UK2 contributions
Birthday party
Feb 2020 • Family
My son had his 9th birthday party at Vortex this weekend and it was brilliant. Kye was our party host and he was friendly, organised and really helpful! The kids all had a great time. Thanks so much :)
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to leave a review Emily. We're glad to hear that your son and his friends had a great time for his 9th birthday. We'll be sure to pass your feedback on to Kye and the team. We look forward to welcoming you again soon.
Written February 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 102
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing