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Address: | Holiday Inn Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
Phone Number:
+44 1789 269669
Website
Today
11:00 am - 11:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 11:00 pm
Recommended length of visit: <1 hour
Description:

The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer...

The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides share the history - and the amusing unknown history - of Stratford & Shakespeare during your cruise. We're a family business that operateS 365 days a year, river conditions permitting. We can also cater for private parties - birthdays, hen parties, anniversaries, Christmas, schools & coach groups - we do just about everything! Our ghost themed evening cruises are popular with local residents and tourists alike. If you'd like to know more please call or drop us an email.

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TripAdvisor Reviewer Highlights

Read all 248 reviews
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  • 167
    Excellent
  • 60
    Very good
  • 11
    Average
  • 3
    Poor
  • 6
    Terrible
One of the best examples of customer service I've ever experienced!

I had arranged this riverboat cruise for my girlfriend as a late valentines gift, having booked and confirmed all the details (I booked for the cream team with prosecco, very well... read more

5 of 5 bubblesReviewed yesterday
Watto1989
,
Nottingham, United Kingdom

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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Nottingham, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

I had arranged this riverboat cruise for my girlfriend as a late valentines gift, having booked and confirmed all the details (I booked for the cream team with prosecco, very well priced might I add). I realised that my hotel was rather far away and because of the alcohol would need to get a taxi. The taxi was around £16... More 

Helpful?
1 Thank Watto1989
Swavesey, United Kingdom
Level Contributor
31 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Spending the day in Stratford so decided to take a ride on the river. Booked up in the tourist information office and presented ourselves at the waters edge in time to join the tour. We were welcomed on board and settled down at a table were drinks and snacks were offered. (Fresh filter coffee and a pot of tea). Our... More 

Helpful?
1 Thank ghuvhus
Stourbridge, United Kingdom
Level Contributor
98 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 1 week ago

A very professional and well organised company. Booked for a party of 12, 6 adults and 6 children for my husband's 65th birthday. Received a phone call from Fiona the day before explaining that river levels were high due to the amount of rain we had experienced and that the cruise may not take place. Contacted again later the same... More 

Helpful?
1 Thank BarbG51
Nottinghamshire, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 6, 2017

It was fabulous, New Year's Eve boat trip down the river Avon. Beautiful craft, set out cafe style inside, an array of drinks offered soft drinks, warm drinks, alcoholic drinks. Festive mince pies were of course also available... Two adults, two children for under twenty pounds, reasonable for 45 minutes cruise. The captain was very good, we didn't sink. The... More 

Helpful?
Thank Laura C
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear Laura C, you made us smile! ''The captain was very good, we didn't sink'' I'm so pleased to hear that! We're very happy you and family enjoyed your cruise on New Year's Eve. It's a lovely time to be out on the river - even if it's a bit chilly outside you'll be nice a warm aboard The Rita... More 

Hemel Hempstead, United Kingdom
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 29, 2016

An entertaining way to see this beautiful town. Great stories and refreshments as well. A definite 'must do'.

Helpful?
Thank Finn D
Birmingham, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed December 28, 2016

We recently went to scatter the ashes of a loved one (21/12/2016). The staff on the boat was amazing, so understanding and had great knowledge of our Sikh Faith in order to help guide us through the whole ceremony. The complimentary Tea and Coffee was much appreciated. Highly recommended should any one need to use.

Helpful?
Thank 13Suraj
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear 13Suraj, It was an honour to meet you all and we're please to know that we helped you make nice memories on a difficult day. Many thanks for taking the time to send us a lovely review. Take care. Fiona More 

London
Level Contributor
47 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 28, 2016

Excellent narrow boat cruiser with heating in the winter, filter coffees and teas and nice commentary. Not luxurious but welcoming, comfortable and excellent value. Enjoy!

Helpful?
Thank LondonProfessional
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hello LondonProfessional, We're very pleased you enjoyed your cruise with us and refreshments. It's great to have heating onboard during the winter months. And we're glad you enjoyed the our refreshments - we love the coffee! Best wishes, Fiona More 

Solihull, United Kingdom
Level Contributor
32 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 16, 2016

My wife Susie and her Sister Jo, wanted to scatter their parents ashes in the River and hired Fiona and her boat ... What a great surprise, at the quality of the boat and the service which was defiantly 10 out of 10. Please look up the company and when you visit Stratford upon Avon.. please pay them a visit,... More 

Helpful?
1 Thank Eddy A
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear Eddy A, Thank you for your very special review! And, apologies for the delay in responding. We had a seasonal break and I'm now dedicating myself to responding to our lovely reviews. It was a pleasure to meet you all and were so lucky with the weather. Please tell Susie I'm still playing the music she picked to remember... More 

Chobham, United Kingdom
1 review
5 of 5 bubbles Reviewed December 9, 2016

If you only do one sight seeing trip in Stratford-upon-Avon make sure its this one. As we approached the boat the schedule of the days cruises was on display and beside the 2pm sail it was noted 'with Molly Malone' (our 13 year old Shih-Tzu)...it's that kind of attention to detail from host Fiona that sets this company apart from... More 

Helpful?
Thank John F
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi John F, Now your review made us smile! Thank you! I've passed it to our 'Liverpudlian Scally' who was tickled to hear you enjoyed his commentary. It was great to meet you both and of course, Molly Malone. Very many thanks for taking the time to post such a fab review - we do try our best to be... More 

Leicester, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed November 28, 2016

This great value cruise on the River Avon is wonderful and really relaxing too.The guide was really informative and very funny too.Fiona was so lovely,a fantastic host who was very welcoming.They have a licensed bar and they do lovely cream teas which were well presented by Fiona too.Nothing was too much trouble for them.The boat trip lasted for 45 minutes... More 

Helpful?
Thank sharon19678
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear Sharon, Many thanks for taking the time to write a lovely review for us! It was super to meet you, mum and your family and we're so glad you enjoyed your cruise and our commentary. Fiona More 

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