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Went to watch Grandkids to swimming lessons. There’s a decent viewing platform & they can see you too which was great. What was irritating was the number of spectators there at 9.30am & the coffee bar/restaurant wasn’t open. They’d have made quite a bit in hot drinks alone. Please get it open earlier! …
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Date of experience: January 2020
Helpful
Our son started stage 1 swimming lessons here. Different swim instructors every other week, repetitive activities, no feedback in any form on sons progress, not one swim instructor ever introduced themselves to us or the children in the pool, some instructors barely interacted with the kids and seemed bored witless. Complaints seemed to go unheard so we pulled our little boy out- I would never recommend swimming lessons here. Dreadful!! Also- changing rooms filthy by 9am...go figure! …
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Date of experience: January 2020
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My 3 year old granddaughter has lessons every week. Very pleased with her progress. Swimming teachers are all very good with the children.
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Date of experience: November 2019
Helpful
It has been a couple of years since my last visit and I just can not believe what has happened to what was once my favourite leisure pool. My children learnt to swim at abbey fields and would regularly use the pool so when I had my two nephews come to stay I thought it would be an ideal place to take them especially as they had an inflatables hour advertised on the website..........how wrong I was!! On arrival we had to wait 25 minutes at the desk as a customer was trying to book swimming lessons (there was another member of staff but unfortunately only one till) when we were finally served we were told that we would only be able to swim for 30 minutes as the pool closed at 3, I asked why and he explained they needed the 30 minutes to remove the inflatable from the pool which brought me to ask why the inflatable wasn’t already in the pool given it was 40 minutes into the session, he explained the inflatable was not working??!! The changing rooms were dirty, floor area covered in grass and smelling like a gents urinal. The outdoor pool area looked dirty and tired, and then there’s the cafe, I’ve never been served by such a miserable rude member of staff. It is such a shame to see what was once a great facility gone to waste. I can honestly say I will never be visiting again.…
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Date of experience: September 2019
1 Helpful vote
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Taking my 7 year old to lessons on Saturday mornings. Very rude staff at reception and the teachers change constantly. Also regularly they don't have enough teachers so they merge groups. Teaching itself is very inconsistent with all these changes... would certainly NOT recommend to anyone...…
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Date of experience: September 2019
1 Helpful vote
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