Newcastle Central Station
Newcastle Central Station
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM

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  • Lesdaw
    Prudhoe, United Kingdom394 contributions
    5.0 of 5 bubbles
    Great old fashioned station
    Great railway station with good facilities for all. A few shops and cafes/coffee bars are evident as well as a first class lounge for travellers who opt for a bit more comfort. Always helpful platform staff are evident with care shown to travellers. All in all , a great station which opens up the city when you arrive and leave from the front to Neville Street.
    Visited July 2023
    Written July 20, 2023
  • Jack K
    Newcastle upon Tyne, United Kingdom98 contributions
    5.0 of 5 bubbles
    Great Train Station.
    A great historic train station. I’ve always found the staff to be friendly and helpful. There is a first claw lounge available for those with first class tickets on LNER operated trains which is nice, it has comfortable seats with charging points as well as tea, coffee, water, crisps and biscuits available. There is also pleanty of seating throughout the station. There is several shops located whi thin the station including a Sainsbury’s, Marks and Spencer, WHSmiths, Burger King, Cafe Nero, Boots and several others. There are also two bars, The Centurion and Destination 1850. The train station is easy to navigate and the recognise the Sunflower Lanyard (Hidden Disability Lanyard). There is also access to ‘Central’ Metro station from within the train station.
    Visited February 2024
    Traveled solo
    Written February 15, 2024
  • Albywon
    Sydney, Australia13,650 contributions
    4.0 of 5 bubbles
    Effective People Mover
    They have squeezed 12 platforms into a relatively small footprint here, assisted by 8 one way platforms vs only 4 through lines. Easy to navigate with a minimum of stairs. It's a central hub for LNER and a starting station for some Trans Pennine Services.
    Visited April 2024
    Traveled solo
    Written April 14, 2024
  • Tokyo J
    Anglesey, United Kingdom363 contributions
    5.0 of 5 bubbles
    Historic Train Station
    This station is an excellent hub for exploring the north east of England by train. There are great facilities inside the station and the staff are always on hand to help you. Plenty of seating while you wait for your train. The shops are excellent from WH Smiths, Burger King, Boots, M&S and others.
    Visited May 2024
    Traveled solo
    Written May 17, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles408 reviews
Excellent
142
Very good
175
Average
64
Poor
12
Terrible
15

Lucy Halliday
Washington, UK53 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Right in the middle of the city with great bus, taxi and metro links. Plenty of shops inside and just outside of the station too. Within reach of many of the main attractions Newcastle has to offer. Plenty of ticket machines available if needed. However, I got my tickets posted to me prior so the use of the machines were not necessary. Food and drinks inside the station are quite expensive but this is to be expected in a national rail station.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andie
68 contributions
5.0 of 5 bubbles
Feb 2020 • Family
My group travelled when storm Ciara was raging across the country so train services were disrupted. There were a huge amount of travellers waiting to get onto the what seemed the only train from Newcastle to Edinburgh that morning and we were struggling as in my group was a wheelchair user, a poor mobility person and a young child. I asked a transpenine staff member if he could help in anyway and he was brilliant, he called for assistance from the LNER station staff and all three colleagues worked together and no only got us on board without any hassle from the other passengers, they placed us in the first class carriage. Thank you LNER and transpenine express you were more than just helpful you were fantastic.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MerseysideTinkerbell
Merseyside, UK4,981 contributions
4.0 of 5 bubbles
Sep 2020
We were staying in a hotel near the metro centre and in normal times would probably of used the train to come into the city centre from there but with covid wanted to avoid public transport when we had our own car. We googled where to park that was fairly central and not extortionately priced for parking as can be the case in city centres in particular. We were quite surprised to find that the railway station had firstly such a large car park and secondly that it was open to non users of the trains and that it was so reasonably priced! (I cant remember for sure but I think it was £5 for all day). So we arrived there for 9am as we wanted to have a full day in Newcastle, going to the museum and the castle and generally around the city centre. We found the car park easily and parked up and then walked through the train station and we were both very impressed with the architecture of the building and how it has still kept it looking good but serving modern requirements. Lovely and clean too.
Written November 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tony B
Fuengirola, Spain15 contributions
5.0 of 5 bubbles
Sep 2021 • Solo
Right in the centre of Newcastle you will find the central train station. It does exactly what is says on the tin! M&S and Sainsbury's for your sandwich plenty of coffee places a cafe bar in the ticket hall and a Boots chemist. If you are travelling from platform 3, avoid the Pumpkin cafe.... it is super expensive and the coffee is as week as water!
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David K
Sunderland, UK283 contributions
5.0 of 5 bubbles
Jan 2020
With great local bus and metro connections, this is the ideal place to break up a long journey for 3-4 hours. The city centre, museums, Metro Centre, etc are all easy access. And, of course, by buying two shorter journeys instead of one direct service on mainline trains, one can often save money.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BrumNordie
15 contributions
3.0 of 5 bubbles
Jul 2022
I have mixed feelings about this station. I am used to very large train stations (I use BHX daily and EUS several times a year) and airports. What I find fundamental in both types of buildings are 1) signage and 2) accessibility

I came into Newcastle at 9:40 on a Friday night. Plenty of seats (why thank you!) but nothing to show where the taxi rank was (I found it, but had to traverse the drunk footie fans to get to it). Had I not done this kind of trip before, I would have been at a loss and felt very unsafe.

Got to the station on the Sunday morning with 50 minutes to go. Thank god I had the time to waste! Total lack of signage as to where my platform 6 was, and no lifts beyond platform 4. If there are other lifts, I couldn't spot them - I found the lift to platform 4 by accident and because I was specifically looking for it). Platform 6 is at the end of platform 5 (I found one small board, and something painted on the floor only after I asked the solo member of staff covering 5, 6, and apparently 7). To get to this platform, me (plus prezzie laden bag) had to go over a rather steep "bridge" (yes, it needed to be taller than then trains, I get it). God forbid a more physically impaired traveller was not around - inertia meant I had to control my bag as I went down the ramp - I dont think free wheeling was a foreseen benefit when designing this).

I'd had a big breakfast (and a 1st class ticket) on purpose, so apart from visiting WHSmiths, I didn't partake of any of the vendors. There seemed to be a reasonable variation on the main part of the concourse, but after that, I was more focussed on getting to my platform. Thankfully there were plenty of seats available. I have zero idea about the toilet facilities.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

A. Smith
Atlanta, GA4 contributions
1.0 of 5 bubbles
May 2022
Our taxi driver was extremely rude. Furthermore, when we paid at the end of the trip, he conveniently said he didn't have any change, thereby giving himself a hefty tip. We told our hotel receptionist of our unpleasant experience and he said that they regularly have guests complain about the public taxis outside the Central Station and to not mistake these drivers for the professionals that the London taxi drivers are. He said he advises everyone to take a private taxi service, not the public taxis. Wish we would have known before our not-so-warm welcome to Newcastle.
Written May 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

divaml
durham england37 contributions
2.0 of 5 bubbles
Aug 2022
Was travelling with a disabled person. Lift wasnt working, had to struggle over the bridges over the tracks. Trains were delayed due to a problem further down country and Staff were hopeless with information. We were only going to Durham so we gave up and got a lift home only to find the train left soon after, despite staff saying it could take hours! oh yes, theyre going to give me £2.40 back for the inconvenience!
Written August 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

maffin29
Kingston-upon-Hull, UK9 contributions
3.0 of 5 bubbles
Nov 2019
Pre booked assistance staff not on platform waiting to take me to my next train, no other station staff to be seen anywhere. As a result of this, I could not get to the platform on my own and missed my connection on my pre booked train. No apology from anyone on northern trainline, still waiting for a refund for having to pay more to catch the next train.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Edward
Santa Rosa, CA2,484 contributions
5.0 of 5 bubbles
Sep 2022 • Couples
Newcastle Central is a grand, magnificent Victorian train station, befitting one of the early major centres of rail industry and development. It is attractive and modern updates largely leave intact the historic character. It is easy to use with a long ramp and upper walkway going over the platforms. It is clean and his some nice amenities and shops. It is also conveniently located in the heart of Newcastle. We spent a day here, taking the train from Durham in the morning and leaving in the evening, with the train ride lasting less than 15 minutes.
Written May 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Newcastle Central Station - All You Need to Know BEFORE You Go (2024)

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