Budget Taxis

Budget Taxis, Newcastle upon Tyne: Address, Phone Number, Budget Taxis Reviews: 1.5/5

Budget Taxis
1.5
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1.5
81 reviews
Excellent
10
Very good
2
Average
2
Poor
8
Terrible
59

Helen1508
Newcastle upon Tyne, UK1 contribution
No taxi, missed train and connections.
Nov 2021 • Solo
Similar to other reviewers, booked taxi online, for a 25 minute journey to the train station 40 minutes ahead of time. When no text, I rang to be told ‘within the next 10 minutes’ which was evidently a complete lie. Time was getting very tight so rang again to be told ‘at least 30 minutes!’ Needless to say I missed my train.to which they were happy to inform me they weren’t liable. If drivers are not available, don’t take bookings!!!
Avoid.
Written November 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Boscomick
Newcastle upon Tyne, UK17 contributions
Dodgy outfit
Oct 2021 • Family
Hmm, suddenly the AI is telling us that there of big demand and prices will rise , my case by £2 for the same trip. Its before 11pm and not payweek so bull. Not a budget taxi anymore, my advice is get a safer journey. I will be removing their app.Dodgy outfit.
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shannon C
1 contribution
Bit dumb
Oct 2021 • Friends
Never even came to our location before calling and hanging up saying we weren’t there…. Bit awkwArd….
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chas C
United Kingdom1 contribution
Stressful
Oct 2021 • Solo
Pathetic told me on the phone the taxi would be 10 minutes, 20 minutes later he told me 5 minutes 30 minutes later still no taxi and won't answer the phone now very unprofessional
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

hillybear
St. John's Chapel, UK2 contributions
No show
Oct 2021 • Friends
We booked via an app for 330, called at ten to 4 and were told they would arrive in ten mins...................they did not arrive.......so we had to cancel. Very disappointed
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sally T
1 contribution
You're better off walking!
Oct 2021 • Friends
I would leave zero stars if I could. Pre booked a car for late Saturday night and they cancelled my booking and left me stranded in the middle of the countryside. Took me an hour to get another car sent out, very rude over the phone, threats of phoning the police when I demanded a discount. Terrible service, rude driver, no apology offered Avoid at all costs.
Written October 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emma K
1 contribution
Awful.
Sep 2021 • Solo
This is the worst taxi service in the northeast. They are unreliable and unprofessional and too top it off RUDE. I used them a few times giving them another chance but instead i get the same service every time which is horrendous and would never dream of recommending this taxi service to anyone!

The first time i used them i phoned and asked for the taxi to come as soon as possible but it took them 45 minutes. I didn’t think much of it and assumed it was a busy day and blamed myself for not booking in advance.

The second time i used them i booked 3 hours in advance as i was going to work. Even though i booked in advance they were 35 minutes late and when i told the driver i booked in advance he said it was busy and not his problem. But surely enough if you book in advance they would have a car ready For me and put me in priority. It seems to be that no matter how much in advance you book they will not put you in priority and do jobs even if it cuts in to your time.

The last time i used them which was today, will be the final time they get any of my money. I phoned and told them the time i needed picked up as i was booking an 1hr 1/2 in advance and told them it was to drop me off at work. I also mentioned my inconvenience from last time to see if i would get an apology and to reassure me it would not happen again. They said it would be fine and on time.

It got to 1:20pm which was the time it was supposed to arrive and it was not there. I rang them panicking as i was going to be late for work and the woman in the back was laughing at me and the man said “who talks to people like this.” In response i should have said who treats customers like this but never mind. When calling them up to ask them what was the point in booking in advance if it doesn’t make a difference and they told me themselves that there taxis aren’t reliable. Therefore, i rang dean taxis and they were with me within 2 minutes.

DO NOT BOOK TAXIS FROM BUDGET!
Never!
Waste of money
Waste of time
NOT WORTH IT.
Written September 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Le J
1 contribution
Worst taxi service rver
Sep 2021 • Solo
Worst taxi service ever. Booked through app for 12am pick up and didn’t turn up. No messages or contact and left a vulnerable young female to walk a 6 mile journey home and nearly got raped by 2 drunken men. Had to ring police for assistance. Would not recommend to anyone in Darlington area.
Book another taxi firm. As they are absolutely crap at what they provide as a service.
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aaron R
1 contribution
Really dangerous they will kill someone eventually.
Sep 2021 • Couples
If you are from Newcastle or surrounding areas I strongly advise against using Budget Taxis.

Me and my partner have endured two separate drivers put our lives at risk by dangerous and unqualified driving capabilities. The one last night was in the middle of the road. Ran a Red light and was totally in another world.

Do not use these!
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Graham T
1 contribution
bad
Aug 2021
booked a taxi for 5am no taxi arrived said it would be 40 mins what a plie of crap service they are doing
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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