Popolo

Popolo, Newcastle upon Tyne: Address, Phone Number, Popolo Reviews: 3.5/5

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3.5
14 reviews
Excellent
7
Very good
1
Average
1
Poor
3
Terrible
2

holiday032
United Kingdom3,113 contributions
Probably better to come when busier.
Feb 2019 • Couples
We came for a drink after a concert at the Riverside. Not many people in which contributed to the lack of atmosphere. Toilets to far away . I’m old school but the price for two pints of lager.... not good!!
Written February 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lcraggs2018
London, UK6 contributions
Brunch
Nov 2018 • Business
Excellent food and service , great place to grab a bite and do some work using the free WiFi .
Recommend the All Day breakfast ...
Written November 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mikey D
Newcastle, UK1 contribution
Awesome venue
Nov 2018 • Friends
I was plied with wray and nephew and continued to have the one of the best nights of my life. Fantastic staff and alcohol.
Written November 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brian K
Abbotsford, Canada1,306 contributions
Amazing Breakfast
Oct 2018 • Couples
We stopped by after staying at the Riverside hotel the night before, I had the Royale breakfast which was eggs Benedict with smoked salmon and my wife had the pancake breakfast, both were excellent and filling, perfect for our long day of sightseeing.
Written October 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Waddler
York, UK9,478 contributions
Empty
May 2018 • Business
Brought people here on a Tuesday night and whilst obviously not expecting it to be packed there was literally no one here.

It’s a nice bar (although a bit too red) but not a patch on the place that used to be in pilgrim street.
Written May 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MillNewcastle
Gateshead, UK303 contributions
Empty Bar
Sep 2017 • Friends
Should have known that it wasn't going to be good when it was so empty on a Friday night but we had arranged to meet people here. Cocktail menu was like a kids cartoon book and very confusing. Bar staff were really friendly but it took 2 of them an age to make 3 cocktails which weren't that good and were not worth nearly £8 each. Good thing was that we got a seat. Will keep on walking next time.
Written September 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

169deli
Llandudno Junction, UK3 contributions
Excellent bar, quality service
Feb 2017 • Friends
I've been coming to this bar for a good while now and really I'm obliged to comment on the superb service available here: the staff are courteous, attentive and really knowledge about their craft, and the huge variety of drinks they serve are delicious and pretty to look at. Their back bar is second to none in newcastle and any spirit or cocktail you could possibly want is here (except Malibu - which is no shame!). It's a nice, cool place to chill and chat, and if you find yourself alone for a little while then the bar staff are good crack and happy to chat as long as you like. Really, I cannot recommend Popolo more, and, as someone who's worked in services for over a decade, I've seen it all - and this place tops most bars twice its price-bracket! Well done guys!
Written February 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mowglilady
4 contributions
Frustratingly terrible servicw
Dec 2016 • Couples
So much potential to be a great cocktail bar the drinks lists are promisingly exciting with lots of fun twists and a nice balance of different ingredients and styles. The bar itself is very attractive and in a great location. But, and it is a big but, the bar staff when we visited were among the worst I've ever encountered.

My companion that evening and I both love to sit at the bar, tending to enjoy the atmosphere there best and as an added bonus usually you hold a slightly privileged position when it comes to ordering your next drink too. Not so here. Sat at the bar we were ignored for almost 15 minutes upon arrival. There were three people 'working' on the bar, all within three feet of us and roughly the same number of customers in the whole joint.

The staff were more preoccupied with taking turns to have shots in the utility room in the back than they were engaging with customers. The gent next to us at the bar who appeared to be a regular and already had a drink was made two drinks by one of the bartenders 'just to try' while we were waiting to be able to order one.

Once we got our first drink (poured sullenly and with immediate demand of payment with no social niceties, although the regular gent next to us at the bar we notice was running a tab).

Once our drinks were finished we sat with empty glasses in an equally empty bar for 15 more minutes, when trying to smile at or catch the eye of the staff to request another drink they noticeably broke eye contact rather than engaging so we could ask them. I might understand this behaviour if we had been rude, obnoxious or jarring in some other way but I can assure you we were not. Nor was it late in the evening so the staff may have been hankering to get packed up and go home.
Eventually after failing to get the attention of anyone for far too long we headed along to the Crown Posada which was filled to the rafters but we received first class, friendly, efficient service and some banter too!

Having worked in bars and restaurants for years I have a great deal of sympathy for how difficult it can sometimes be to be upbeat in the face of long hours, minimum wage and occasionally unpleasant customers. However when you are a bar as expensive as Popolo, on a quiet night like when we visited, when greeted with polite and easy going customers, there is really no excuse.

We would love to bring friends visiting to a fun, beautiful looking bar like this but for me service makes or breaks it. And here unfortunately it is well and truly broken.
Written December 31, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

J3SS1962
Newcastle upon Tyne, UK6 contributions
Lovely bar staff
Sep 2016
As always, they're amazing to speak to and always keep up with my terrible conversations, thank you popolos!
Written September 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Darren JL
Ipswich, UK47 contributions
Fantastic
Aug 2016 • Couples
Was recommended by a colleague. Fantastic relaxed atmosphere. Polite staff who were very chatty and feet at making cocktails. Happy hour is great value. Must visit!!
Written August 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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