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Lovely massage by a lovely lady. All the staff are lovely and very polite and caring. Exceptional massage, will definitely be back. Beautifully relaxing room with lovely relaxing music.
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Date of experience: July 2020
Helpful
Responded Jul 31, 2020
Thanks so much for your lovely review, our staff really appreciate it. We all look forward to your return visit.
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SimoneLaurie wrote a review Jul 2020
Newcastle upon Tyne, United Kingdom7 contributions2 helpful votes
I opted for a back, neck and shoulder massage, and was not at all disappointed. The massage itself was incredible and I was very impressed with the safety measures they had put in with regards to covid-19. The masseus wore both a mask and a visor, I was given a mask and sanitiser upon entering, and when I left I did so through the back door so that I wouldn't be walking into anyone coming in.…
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Date of experience: July 2020
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Responded Jul 20, 2020
Thanks so much, greatly appreciated. Would customers please note that masks are now optional for clients (though not for staff)?
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If anyone is thinking of getting a massage this is the place to go . The staff are very polite the place is very clean then music is relaxing .I had neck and back pain and alot of pain behind my knee . I had the 3 in 1 massage which is Thai Swedish and hot stones and the lady that did this was called wimon and she was just so polite and totally fixed on her job and making sure I wasn't in any uncomfortable pain as she did the massage. I walked out being able to turn my neck more than I have for months and my pain behind me knee had gone .so wimon gets a 10/10 from me . I will definitely be going again thank you to wimon and the staff at ruen for the friendly service .…
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Date of experience: March 2020
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Responded Mar 9, 2020
Thanks so much. Wimon is delighted with your comments and she too would like to thank you. We hope your improvement is sustained and we look forward to seeing you again as needed.
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A friend and I visited today and we were so impressed with the massage we are coming back for another one on Sunday before we leave Newcastle. Good value for money, fabulous massage and lovely professional staff. Thank you Ruen Thai
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Date of experience: February 2020
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Responded Feb 29, 2020
Thanks so much. We're delighted with your comments - and that you're both coming for a return visit! Thanks again.
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I went for the first time with my boyfriend on Valentine’s weekend. Absolutely amazing service and expert staff. I’ve left feeling amazing after having back problems for a few years. They even gave us free Prosecco, chocolates and a rose. Would 100% recommend. Definitely worth the price.…
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Date of experience: February 2020
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