The Biscuit Factory
The Biscuit Factory
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
The Biscuit Factory is the UK’s largest independent commercial art, craft & design gallery set in the heart of Newcastle’s cultural quarter. Housed in a former Victorian warehouse, our beautiful gallery spaces are set over two floors and display a range of exciting contemporary fine art, sculpture, original prints and jewellery, quality craftsmanship and design led homewares. The Biscuit Factory hosts four major exhibitions a year, representing the work of around 250 artists each season, so there is always something new to see every time you visit.
Suggested duration
1-2 hours
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
601 reviews
Excellent
397
Very good
162
Average
29
Poor
8
Terrible
5
True
North East England, UK30 contributions
Feb 2023 • Friends
First time here for lunch and can’t wait to return. Great gallery, friendly staff but it’s a shame that there is no table service & watch out for additional extras when you order at the till in the café.
When you are asked if you ‘would like salad with that?’
This is not an optional garnish. It’s an additional £10 from for two selections from the salad bar, and this information is not given voluntarily.
To summarise:
Food is delicious
Coffee is divine - non-dairy options.
Very clean
Attentive and friendly staff.
Great roof terrace
Great views inside from the café
Parking on site and off (unsure if it’s ‘pay & park’); and
Clean lavatories.
When you are asked if you ‘would like salad with that?’
This is not an optional garnish. It’s an additional £10 from for two selections from the salad bar, and this information is not given voluntarily.
To summarise:
Food is delicious
Coffee is divine - non-dairy options.
Very clean
Attentive and friendly staff.
Great roof terrace
Great views inside from the café
Parking on site and off (unsure if it’s ‘pay & park’); and
Clean lavatories.
Written February 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dawn G
Leeds, UK132 contributions
Jan 2023 • Friends
What a fabulous place. First time visiting and would thoroughly recommend. Lots of different art and decorative pieces to be found.
Well worth a trip if in Newcastle
Well worth a trip if in Newcastle
Written January 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NorfolkMillwall
Ely, UK54 contributions
Dec 2022
A pleasant gallery to spend your tie and money in. The restaurant was a bit pricy and thought itself more important than it was.
Written December 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael O
Lichfield, UK722 contributions
Nov 2022
Always worth a visit and not just for the café. The range of art work and special shows make it a must visit.
Written December 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andy D
2 contributions
Nov 2022 • Couples
Lovely building, great cafe, very good coffee. Mediocre bland commercial art. Overpriced and boring.
Written November 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zoe C
Leeds, UK70 contributions
Nov 2022
Worth a visit if you like art and there are craft studios open in the ‘biscuit box’ next door too where you can chat with the artists as they work and pick up unusual gifts. The restaurant has an outdoor roof terrace and partially enclosed space as well as the indoor seating. It’s a light and airy space and the salads/quiche/cakes in the counter looked good although we weren’t hungry after a big hotel breakfast.
Worth a visit and walkable from the city centre.
Worth a visit and walkable from the city centre.
Written November 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zenbob1
United Kingdom36 contributions
Nov 2022 • Couples
Visited the cafe where I asked for scrambled egg on toast, and the chef would not do it! Considering there was salmon, scrabbled egg and toast as a menu item I was surprised the chef couldn’t take salmon off …. Really chef Loss of two customers but if that’s your attitude good luck
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
mandy003
Pantai Tengah, Malaysia175 contributions
Nov 2022 • Friends
A lovely airy gallery with well displayed art. There is a feeling of space but lots to see. You can buy any of the artwork on display. There are paintings, sculptures, ceramics and jewellery and all of a high standard and priced accordingly. There is a nice cafe, although we arrived just at the end of the lunch rush so a bit hectic on arrival.
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BevS
County Durham24 contributions
Oct 2022 • Friends
Love a meander around the artworks and crafts on display, always something new to look at and a varied price range.
However, the factory kitchen is phenomenal.
I cannot visit without eating there, light bright and airy, relaxed ambiance and so much to choose from, salads with more colours than a rainbow, creamy comforting soups, the best eggs Benedict I’ve ever tasted and the scones are to die for. Yesterday I opted for soup of the day and instead of a sandwich I chose the cheese scone. My soup “leek, potato and blue cheese” was absolute heaven but came with artisan bread and croutons so I had to take my scone home. It was so tasty with lashings of delicious cheese and baby chives, light, moist fluffy and so huge I shared it with my boyfriend.
I’ve been several times in this last year and each time, have been blown away with the choice, quality and friendly staff. Even if you’ve no interest in art, you have to try the food upstairs - you will not be disappointed, the only trouble you might have is deciding what to eat, the selection is huge but they sell out fast!
😋😋😋😋😋
However, the factory kitchen is phenomenal.
I cannot visit without eating there, light bright and airy, relaxed ambiance and so much to choose from, salads with more colours than a rainbow, creamy comforting soups, the best eggs Benedict I’ve ever tasted and the scones are to die for. Yesterday I opted for soup of the day and instead of a sandwich I chose the cheese scone. My soup “leek, potato and blue cheese” was absolute heaven but came with artisan bread and croutons so I had to take my scone home. It was so tasty with lashings of delicious cheese and baby chives, light, moist fluffy and so huge I shared it with my boyfriend.
I’ve been several times in this last year and each time, have been blown away with the choice, quality and friendly staff. Even if you’ve no interest in art, you have to try the food upstairs - you will not be disappointed, the only trouble you might have is deciding what to eat, the selection is huge but they sell out fast!
😋😋😋😋😋
Written November 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AnonEeMouse
South West90 contributions
Oct 2022
Lovely space - light and airey - with lots of beautiful art that made me wistful for a lottery win (and maybe not even a big one, as a lot of the art was very affordable).
Would have enjoyed the visit more without children however - although the venue is not 'child unfriendly' it is very much an adult location designed to showcase and sell art, and having to supervise children detracts from the enjoyment of the location and art.
Would have enjoyed the visit more without children however - although the venue is not 'child unfriendly' it is very much an adult location designed to showcase and sell art, and having to supervise children detracts from the enjoyment of the location and art.
Written October 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Margaret D
Newcastle upon Tyne, UK2 contributions
How do I get there by Bus from the Monument Eldon Square?
Rachel B
Newcastle upon Tyne, UK3 contributions
Hi there,
There are many ways to reach us...
1. 10/15 minute walk along New Bridge Street turning left opposite the tanners Pub and over a small footbridge and we are on the right.
2. Metro to Manors station (on new Bridge Street) then walk along as per above instructions
3. Taxi from rank just few yards south of metro station. Taxi takes around 5 minutes maximum to reach us.
4. Bus - A number of routes run nearby (bus stops are on Warwick Street, Portland Road & New Bridge Street)
Stagecoach bus no. 1, 12, 15, 15A, 22, 32, 39, 40, 62, 63, 91 // Go North East bus no. 1, 1A, 91 Nexus bus no. 6
Please call the gallery on 0191 2611103 if you require any further assistance.
We hope to see you soon
Many thanks
The Biscuit Factory (Newcastle upon Tyne) - All You Need to Know BEFORE You Go
Frequently Asked Questions about The Biscuit Factory
- The Biscuit Factory is open:
- Sun - Sat 10:00 AM - 5:00 PM
- Hotels near The Biscuit Factory:
- (0.24 mi) Staybridge Suites Newcastle, an IHG Hotel
- (0.12 mi) Backhome Flat
- (0.30 mi) Premier Inn Newcastle City Centre Millennium Bridge hotel
- (0.42 mi) Hotel du Vin & Bistro Newcastle
- (0.41 mi) Malmaison Newcastle
- Restaurants near The Biscuit Factory:
- (0.01 mi) The Factory Kitchen
- (0.06 mi) Ernest
- (0.09 mi) Gingerino's Kitchen
- (0.04 mi) The Garage
- (0.11 mi) Kimchi Planet