The Biscuit Factory

The Biscuit Factory, Newcastle upon Tyne: Tickets, Tours, Hours, Address, The Biscuit Factory Reviews: 4.5/5

The Biscuit Factory
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
The Biscuit Factory is the UK’s largest independent commercial art, craft & design gallery set in the heart of Newcastle’s cultural quarter. Housed in a former Victorian warehouse, our beautiful gallery spaces are set over two floors and display a range of exciting contemporary fine art, sculpture, original prints and jewellery, quality craftsmanship and design led homewares. The Biscuit Factory hosts four major exhibitions a year, representing the work of around 250 artists each season, so there is always something new to see every time you visit.
Suggested duration
1-2 hours
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tours and Tickets
Popular mentions

4.5
556 reviews
Excellent
365
Very good
157
Average
27
Poor
4
Terrible
3

Carol P
1 contribution
Bad and discriminatory
Jun 2021
Do not go if your are disabled. I had a terrible experience today where a member of staff decided to discriminate against me regarding parking even though I was parked in the only disabled bay and was not obstructing anyone. Furthermore the remainder of the car park was two thirds empty. I was told not to come back even though I was properly parked. She alleged that cyclist needed more room. Yes able bodied people. !! who were happily leaving without complaining.The fact that I needed access to the boot for my wheelchair or walker went above her head. Not good customer relations and I will do what she said " do not come back ". Particularly gauling as my friends and I were one of the first to support this place when it reopened. Disabled customers be ware.
Written June 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello there, Firstly I am very sorry that you had anything other than a positive experience with us. We take all feedback and complaints very seriously and due to the nature of your review I ​would love the opportunity to talk to you directly about this and so would kindly ask that you email me on rachel@thebiscuitfactory.com Yours sincerely Rachel
Written June 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Howard-Liverpool
Liverpool, UK2,724 contributions
Great Space
May 2021
A great gallery with art works I adore. Something to suite all pockets. Mostly modern but so worth looking at. Lots of jewellery also and ceramics etc. A really great place - afterwards have a bite or drink in a very nice cafe upstairs. Excellent place to spend a few hours
Written May 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jackie R
Newcastle upon Tyne, UK1 contribution
Love this gallery
Jun 2020
A more interesting gallery than most and with a good atmosphere, definitely worth finding and visiting.
Written May 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

GoProNewcastle
Newcastle upon Tyne, UK41 contributions
Fantastic Ambiance
Feb 2020 • Friends
Very chic , brick interior. This a converted biscuit factory into a restaurant and art gallery.

Friendly staff , food was delicious and well presented. Service was efficient. It was a bit over priced but that’s what you pay for good ambiance.

Ordered smoked salmon for starters and fried prawns for mains. Didn’t order deserts.

I’d go back for ambiance.
Written January 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Iz345
2 contributions
Beautiful range of art
Jul 2019 • Friends
I really enjoyed my visit last year. There was such a large range of work and so much to look at. I saw some lovely paintings and prints. You could spend all day wandering round looking at all the different materials and techniques. I would recommend visiting and hope to go back soon!
Written June 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Florence W
Manchester, UK37 contributions
Wonderful way to spend an afternoon
Nov 2019
I love visiting this gallery. Interesting varied artworks and a lovely cafe. So nice to just wander round looking at the different art - paintings, jewellery, sculptures, wood, it has everything. Highly recommended - have bought sculptures by post and arrived perfect.
Written March 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Boomeranger
Newcastle upon Tyne, UK482 contributions
Very Good
Aug 2019
We went to an exhibition. Well appointed large main exhibition room . Attentive staff who were ther to make sure you enjoyed the exhibition.
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lesley W
Greater London, UK17 contributions
Lovely exhibition space and great cafe
Feb 2020
We enjoyed looking at all the art works - some amazing life-sized horse sculptures, but where would you put them? - before moving on to the cafe upstairs. It's in a great location with wonderful views, and an external seating area that's partly covered so you can be outside even on cold days. We had very nice fruit drinks, and my favourite, cake, a caramel chocolate brownie, which was really one of the best I've tasted. The staff were friendly and efficient, and we'll definitely go back next time we're in Newcastle.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Terena L
Nottingham, UK53 contributions
Nice place to visit.
Mar 2020
Lovely café. The exhibits are varied and interesting. We spent about an hour wandering around and looking at the various exhibitions of artists’ work, very enjoyable.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

MistaGee
Crewe, UK135 contributions
Hidden Gem
Feb 2020
Didn't even know this place existed until my daughters partner mentioned it. A reasonable 20 min walk from the City on a nice day was totally worth it. Not much to look at from the outside but once you go inside your treated to an Alladins' cave of Art treasure on several floors. Wonderfull.

I also stumbled across a room full of people doing a craft event, other rooms available for presentations or for private use with Audio Visual equipment.

Nice little cafe and decent toilet facilities too.

Overall, worth a visit.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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Frequently Asked Questions about The Biscuit Factory

The Biscuit Factory is open:
  • Sun - Sat 10:00 AM - 5:00 PM


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