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Land Rover Start Off-road - Loseley Park

Guildford, United Kingdom
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Land Rover Start Off-road - Loseley Park
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ross h wrote a review Mar 2019
London, United Kingdom1 contribution1 helpful vote
Very disappointed to receive a phone call just 12 hours after getting the final joining instructions for my 12 year old's Xmas present, Friday 4.30pm for a Sunday event ...'sorry for unavailability of instructor on Sunday, so just wanting to book you in again....next availability is June'. Can accept that there can be a short notice problem for an instructor, but suggesting on the phone it is fine to just push this out a minimum of 3 months is not. I hope they will get in touch to discuss, as this is not acceptable customer service.
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Date of experience: March 2019
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Bill Evans wrote a review Dec 2018
1 contribution
My 16 year old went to experience his first driving lesson off road, he really enjoyed it. The instructor was excellent and the course was challenging enough to be fun, without being too daunting for a first timer. Our only complaint came afterwards with the filming which comes at extra charge. When we got home the memory card supplied by Start Off Road was found to be empty. We contacted customer services who offered only to refund the cost of the video. Whilst this meant at least we were not out of pocket, in this day and age teenagers want digital media to show to their friends and social networks. We found this quite unsatisfactory, and whilst we didn't expect another hour to be offered, maybe a shorter experience (with filming) would have been suitable compensation.
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Date of experience: November 2018
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C K wrote a review Oct 2018
London, United Kingdom16 contributions13 helpful votes
Thanks to Steve for his calm and fun manner whilst guiding my son around the track in the Land Rover Evoque. Superb sunny day in glorious surroundings but still muddŷŷy & steep enough to do the car justice! The whole set up was great, from Neil welcoming us in the comfy tithe barn, to the teas, coffees and newspapers whilst you wait, and the friendly staff. Tthere is even a kids play area to keep siblings occupied. Thanks so much!
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Date of experience: October 2018
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fayzeeeeek wrote a review Oct 2018
Bracknell, United Kingdom14 contributions3 helpful votes
Absolutely amazing! 'Will' the instructor was TOP NOTCH!! Thoroughly enjoyed the experience. Definately be back!
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Date of experience: October 2018
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Tracey O wrote a review Apr 2018
Welwyn Garden City, United Kingdom16 contributions4 helpful votes
Booked this for my son's 15th birthday. The drive was shifted by a few hours due to instructor availability but this was ok by us. We arrived and despite it being really busy, we were checked in quickly and within minutes were introduced to our instructor Martin. Into the car and he helped set the seat correctly and explained the controls. Then it was off for some fun. I was allowed to sit in the back of the car which was great. Lots of mud due to the amount of rain recently but this just added to the fun and made for my son to learn greater control over the car. Lots of hills and bends to navigate, all patiently explained and helped by Martin. We purchased the £19 option to have the experience filmed which is a great keepsake of the afternoon. All in all, a great and unusual gift for an under 17 year old. My son thoroughly enjoyed the whole experience.
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Date of experience: April 2018
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