Relaxation Rooms

Relaxation Rooms, Guildford: Tickets, Tours, Hours, Address, Relaxation Rooms Reviews: 4.5/5

Relaxation Rooms
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 8:30 PM
Thursday
9:00 AM - 8:30 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
About
An award winning Day Spa & Beauty Salon in the centre of Guildford established in 2004 offering professional spa & beauty treatments by ESPA, Environ, Hair No More IPL Hair Removal, LYCON waxing, Shellac, Vinylux & Morgan Taylor Nails.
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4.5
112 reviews
Excellent
86
Very good
11
Average
2
Poor
5
Terrible
8

Nicholas C
Witley, UK18 contributions
Wonderful - highly recommended.
Sep 2021
The whole experience, from arrival and a friendly welcome, through a superb massage and facial ro a light refreshment and a snooze afterwards, was excxellent.
Written September 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sldeal
England, UK25 contributions
Perfectly relaxing in a stressful time
Oct 2020
This was my first time visiting the Relaxation Room, thanks to a birthday voucher. I had the 70 minute ESPA Stress Relieving Resilience massage, and it was just perfect!
Nicole was my masseuse for the session and she was the perfect balance of strong and calming! I felt very relaxed and comfortable throughout and the essential oils and lotions they use are amazing! Will definitely return and would recommend to anyone for a stress relieving experience. Also great with COVID precautions!
Written October 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebekah
Guildford, UK43 contributions
Blissful
Sep 2020 • Solo
A wonderful treatment! Having not visited for some time, I was unsure of what to expect and was a little apprehensive after seeing negative reviews but I needn’t have been, the spa was as good as it’s ever been and ten treatment was amazing. I had a signature facial with Chloe who was brilliant - would highly recommend- I left with my skin glowing and feeling super relaxed. Ignore the bad reviews on here, Relaxation Rooms still offer the best treatments of any spa in Guildford!
Written September 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Rebecca thank you for your feedback - we do appreciate it x
Written September 10, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

HSM
1 contribution
Be careful who you ask for...
Jan 2020 • Solo
I visited this facility twice within a relatively short space of time; once for a wax, and once for a massage. Both ended up being with the same therapist (i’d booked both at the same time). The wax was dreadful, it was painful and the therapist seemed like she didn’t really know what she was doing. It was done so badly that I got folliculitis from it, which I’m still having to deal with now. The massage was even worse. Most of the time she had only one hand on my body which barely moved for the whole 50 minutes. She kept perching herself on the side of the massage table, basically just seeming like she couldn’t be bothered. Now, bearing in mind how much the treatments cost, I was extremely disappointed and will never revisit.
Written May 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gemma
Guildford, UK2 contributions
A wonderful experience
Jan 2020
Had such a fabulous experience here. The staff are so welcoming and polite and it felt like a little retreat! super relaxing and Thank you relaxation rooms. I will be coming back very soon.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shannon
1 contribution
Amazing salon with amazing staff! Highly recommend!
Jan 2020 • Solo
Highly recommend relaxation rooms! Have had many treatments including facials and numerous massages. All the staff are very welcoming and professional. Nicole is AMAZING at all treatments! Will definitely be returning again soon! 5* service
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lola Ann
London, UK1 contribution
The most relaxing afternoon!
Jan 2020 • Solo
I had an incredible massage & facial at Relaxation Rooms last week, received a very warm welcome and felt completely relaxed from the get go. Have recommended to friends already!

Love the relaxation room you can chill in after your treatment!
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sylwia
2 contributions
Painful experience
Jan 2020 • Friends
I have to say that it's a big shame that such a nice place with great website and good facilities doesnt have experienced staff.
Well at least the one I had "pleasure" to meet in my opinion wasnt trained well.

The reason why I'm writing this review is I truly want to warn people from spending money on very disappointing and in my case painful (not on a good way) massage.
It was genuinely poor and painful.
I couldn't wait to be over.
I had pain in my shoulders after and on the next day.
What's a disappointing visit.
Never again.
Next time I will make sure I will go to recommended professional massager.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nisharhodes1
Guildford, UK2 contributions
Poor massaging
Jul 2019 • Couples
I had a massage with the therapist and she was about 25minutes late. That would have been ok if she gave me longer but that didn’t happen as she had other clients in prob. She didn’t massage my arms, hands, hamstrings and left quads and the pressure was mostly light for a deep tissue massage. At times the pressure was extremely heavy only for short bursts throughout. The foot and head massage was very light and it didn’t entirely cause me to fall asleep like I use to. I certainly want my money back as I don’t ever complain but as a physiotherapist and someone who had massages for over 10 years is aware of what a good deep tissue full body massage feel like. I didn’t get the entire hour and 20 minutes not so that i was meant to either x
Written August 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anon
1 contribution
Really poor experience
May 2019 • Solo
Very unfriendly staff and poor treatment. Went for a simple wax and for the high price expected to be well done - beautician was super unfriendly and dismissive - didn't ask anything about how I wanted the treatment or any preferences. Would not recommend.
Written May 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Caz W, Thank you for your feedback regarding your appointment with us. We are sorry to hear that you were not happy with your treatment. At Relaxation Rooms we greatly value client comments and feedback and strive to give excellent customer service. Please call the spa on 01483 56110 so that we can rectify this for you. Kind Regards Relaxation Rooms
Written May 17, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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