The Stockton Arms

The Stockton Arms, Stockton-on-Tees: Address, Phone Number, The Stockton Arms Reviews: 3.5/5

The Stockton Arms
3.5
What people are saying
p_d_s_ashby
By p_d_s_ashby
An amazing room!
Feb 2017
We stayed in the recently refurbished Junior Suite - a large room on the upstairs front of the building. The visual appearance of the decor is very pleasant indeed. The space is an absolute joy. The fruit bread at breakfast was also much appreciated and the pub itself seemed very attractive and friendly. But the biggest plus is the three-minute walk to the Masham (in Hartburn Village) for dinner - out of this world! We met one member of staff only during our stay at the Stockton Arms - the young man behind the bar who checked us in and showed us to our room. He was very polite and friendly. The biggest negative here was the DIY 'continental' breakfast! First and foremost, you seem to have to trek back to your room to refill the kettle (using a little jug, to fit under the tap); this is not a good way to get a cup of tea! (And I don't really like the thought of the kettle being in other people's bathrooms - surely there is a hygiene issue here?) There was a large selection of cold items, including lots of different cereals, fruit juices, fresh fruit, yogurts, mini-cheeses, different breads and very stale and solid looking croissant. But the bananas were bruised and unappetizing, the grapes were past their best, and the one dish of strawberries (which we shared) were going off. I'm not a cereal eater. There was only rhubarb yogurt (not a favourite with either my husband or myself) and the tray of mini, individually wrapped cheeses (Baby-Bel and the like) felt a bit like school packed lunch. The quite loud piped music from a radio high up on a cupboard did nothing for the ambiance, but we couldn't switch it off. You didn't go hungry, but it was somehow worse than breakfast at home on a bad day! We couldn't wait to eat and get out. We were also disappointed by the rather poor shower in the expensively refurbished shower room (no bath). The bed was also a bit disappointing- very small for the size of the room and a very heavy, stiff duvet and rock-like pillows. It is, however, very clean and also very convenient for us, visiting family nearby. In spite of the drawbacks, we would probably stay here again.

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3.5
5 reviews
Excellent
1
Very good
2
Average
1
Poor
0
Terrible
1

Taylor
2 contributions
Abusive Landlords
The Stockton Arms

Waited outside this pub on this lovely day to open. A few other groups of people were waiting with us. This lovely lady came outside and let the other “regulars” in first, which is, of course, fine

She then began waving her finger, verbally abusing us saying we could not enter the pub as we were not regulars! ( we had not said a word yet) I do understand I am not a regular myself, (even though I was with a few regulars) but me and my friends do not appreciate being shouted at in a disgusting manor and verbally abused by which I assume is the owner!

She had her finger, pointed at our faces saying we could not come in and was all round disgustingly rude. (even though we had not said a word to her yet)

When politely questioning the reason why we could not come in, we received more abuse from the lovely lady as she swore at us and told us to make a post on facebook!

I can slightly understand us not being let in as we are not regulars ( even though we were first to que, only two groups of people ahead of us and their beer garden is an acceptable size) however the unprovoked abuse we received is not acceptable!

We will not be returning again, however this is the place for you if you want to be abused, sworn at, and spoken to disgustingly by the owner!
Written April 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

p_d_s_ashby
London, UK86 contributions
An amazing room!
Feb 2017 • Couples
We stayed in the recently refurbished Junior Suite - a large room on the upstairs front of the building. The visual appearance of the decor is very pleasant indeed. The space is an absolute joy. The fruit bread at breakfast was also much appreciated and the pub itself seemed very attractive and friendly. But the biggest plus is the three-minute walk to the Masham (in Hartburn Village) for dinner - out of this world!
We met one member of staff only during our stay at the Stockton Arms - the young man behind the bar who checked us in and showed us to our room. He was very polite and friendly.
The biggest negative here was the DIY 'continental' breakfast! First and foremost, you seem to have to trek back to your room to refill the kettle (using a little jug, to fit under the tap); this is not a good way to get a cup of tea! (And I don't really like the thought of the kettle being in other people's bathrooms - surely there is a hygiene issue here?) There was a large selection of cold items, including lots of different cereals, fruit juices, fresh fruit, yogurts, mini-cheeses, different breads and very stale and solid looking croissant. But the bananas were bruised and unappetizing, the grapes were past their best, and the one dish of strawberries (which we shared) were going off. I'm not a cereal eater. There was only rhubarb yogurt (not a favourite with either my husband or myself) and the tray of mini, individually wrapped cheeses (Baby-Bel and the like) felt a bit like school packed lunch. The quite loud piped music from a radio high up on a cupboard did nothing for the ambiance, but we couldn't switch it off. You didn't go hungry, but it was somehow worse than breakfast at home on a bad day! We couldn't wait to eat and get out.
We were also disappointed by the rather poor shower in the expensively refurbished shower room (no bath). The bed was also a bit disappointing- very small for the size of the room and a very heavy, stiff duvet and rock-like pillows.
It is, however, very clean and also very convenient for us, visiting family nearby. In spite of the drawbacks, we would probably stay here again.
Written February 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

carolyne C
stockton on tees90 contributions
Brilliant
Dec 2015 • Friends
We have been going to The Stockton Arms for a couple of months now. The staff are really friendly and superb at their job. We love it for a drink and snacks. Well done and Thank You to Dave and all his staff. HAVE A MERRY CHRISTMAS
Written December 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rosemarie S
Brits in Austria148 contributions
A very pleasant stay!
Jul 2015
I booked this hotel based on trip advisor reviews and was not disappointed! I stayed for 3 nights as I was visiting family near by. The pub was pleasant. The staff friendly and helpful. The room very comfy. The breakfast room was set up to help yourself. I had a good breakfast every day. Would recommend.
Written July 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mike Brown
Stockton-on-Tees, UK56 contributions
what a great local.
Jun 2015
fantastic attentive staff, service is supurb, they know exactly what you drink and sometimes your served befor you get to the bar.
absolutely spotless, a credit to it's owners.
Written July 1, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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